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Sheraton Phoenix Airport Hotel Tempe

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Sheraton Phoenix Airport Hotel Tempe
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499 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Birmingham, Alabama
Level Contributor
218 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

As you walk down the hallways the music is so relaxing-like that played during a massage. I was upgraded to a Double Suite or Governors suite-not sure which, but it was lovely with a huge den, fireplaces, dining room with bar and two balconies-one with dining furniture. Clean, week decorated. Comfortable bed and pillows. Two vanities, large soaking tub and... More 

Helpful?
Thank Leigh-Traveler2015
Norcross, Georgia
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There is a pool inside the atrium of the hotel. The room was roomy and clean. The staff at check-in and check out was very helpful and friendly. I had the breakfast buffet at the hotel restaurant. The food was good, but a bit pricey for breakfast.

Helpful?
Thank sjdavisiv
Robert C, General Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

sjdavisiv, Thank you for taking the time to share your experience. We are glad to hear that you enjoyed your time with us at that staff was helpful. We hope to see you again soon. Robert More 

Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

stayed here one night and it reminded me why i dont like airport hotels.the room was quite crusty and the bathrooms not up to any standard. the place was not designed for repeat customers. I would not stay here again.

Helpful?
Thank Mark Z

Travelers are raving about these Tempe hotels

San Juan Cosala, Mexico
Level Contributor
200 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed June 24, 2016

One steps in from the oppressive heat into a tastefully updated lobby, and, according to signs in the elevators, upgrading of rooms is taking place, which will, one hopes, catapult this "grande dame" into the 21st century. Despite the rather dated accommodation, the hotel does have its pluses which include an amiable staff, complimentary airport shuttle, decent location and fairly... More 

Helpful?
Thank Musqat
itfb
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 19, 2016

Stayed here for two days recently the staff was extremely accommodating. Rooms were nice they were clean. Had breakfast at the local restaurant, the buffet was not so exciting, we ordered from the menu the staff again was very accommodating. I was disappointed there was not an upgrade option from the limited continental breakfast we are entitled to. We had... More 

Helpful?
Thank itfb
Seattle
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 14, 2016

I have stayed at this Sheraton in the past and been satisfied. This visit was less successful. My biggest complaint is with the bed. It was very soft. So soft that when my husband rolled over toward me, I actually rolled also. Way too soft for comfort. Also, the air conditioning was quite noisy. Because I go to a hotel... More 

Helpful?
1 Thank TeresaSeattle
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed June 8, 2016

As a gold member this hotel is not the usual standard for a Sheraton. The front desk staff and drivers are not friendly. The attitude changes when you make a complaint though. The young men in the restaurant are friendly and I was not impressed with the food. The carpet on the 4th floor looked grubby as you walked to... More 

Helpful?
Thank Valerie P
Juneau, Alaska
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 19, 2016

The room was great, and the Pool. The restaurant makes a great burger! The staff was great, a little confusion with the Airport shuttle staff meant an hour wait after I dropped my car, but they did show up promptly when I called.

Helpful?
1 Thank John K
Sunny D, Director of Sales at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Hello! Thank you for your kind words and I'm pleased you enjoyed your stay. Your feedback is always welcome. I will certainly look into the shuttle opportunity as the shuttle is your first and last perception of your experience with us. Have a safe and wonderful summer. More 

1 review
2 of 5 stars Reviewed May 7, 2016 via mobile

Good stuff first. The bar pours a nice drink, and the front desk agents were very nice. The rest: Room is dirty. Carpet is stained. Drapes on the Windows not connected, leaving a see-thru gap to the outside parking lot. Not safe. Went to the bar after dinner(did not eat at the hotel) and asked for a list of wines... More 

Helpful?
Thank Ronald W
New York
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 4, 2016

If you want an old crappy Sheraton with a surely staff who have given up on their jobs and the hotel itself, stay here. Crummy wireless with a terrible login process (why wouldn't they simply tell you the damn user name and password when you check in so you don't have to call down and ask? or have a normal... More 

Helpful?
Thank thebag707
Sunny D, Director of Sales at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Hello, I truly appreciate your feedback. I know traveling at times can be cumbersome. My apologies for your less than satisfied accommodations. We are certainly working thru some opportunities that have come up and I would be excited to welcome you back to see some upcoming changes when they are complete. Please reach out to me when you are back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located to Sky Harbor International Airport, Sheraton Phoenix Airport Hotel Tempe is also near desirable attractions, including museums, world class dining, and Arizona State University. ... more   less 

Additional Information about Sheraton Phoenix Airport Hotel Tempe

Address: 1600 S 52nd St, Tempe, AZ 85281-6223
Location: United States > Arizona > Central Arizona > Tempe
Price Range: $79 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Phoenix Airport Hotel Tempe 3.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Sheraton Tempe
Tempe Sheraton
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