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Sheraton Phoenix Airport Hotel Tempe

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Sheraton Phoenix Airport Hotel Tempe
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500 Reviews from our TripAdvisor Community

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Showing 488: English reviews
Phoenix, Arizona
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here during some REALLY unbearable hard time, this was evident to the staff as it was to anyone even walking by .... I always felt like they went above and beyond. This is also one of the few Sheraton's I have stayed, there had been TONS, that has a balcony. People like me really appreciate and enjoy that... More 

Helpful?
Thank Shanna1780
Birmingham, Alabama
Level Contributor
234 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

As you walk down the hallways the music is so relaxing-like that played during a massage. I was upgraded to a Double Suite or Governors suite-not sure which, but it was lovely with a huge den, fireplaces, dining room with bar and two balconies-one with dining furniture. Clean, week decorated. Comfortable bed and pillows. Two vanities, large soaking tub and... More 

Helpful?
Thank Leigh-Traveler2015
Norcross, Georgia
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2016

There is a pool inside the atrium of the hotel. The room was roomy and clean. The staff at check-in and check out was very helpful and friendly. I had the breakfast buffet at the hotel restaurant. The food was good, but a bit pricey for breakfast.

Helpful?
Thank sjdavisiv
Robert C, General Manager at Sheraton Phoenix Airport Hotel Tempe, responded to this review

sjdavisiv, Thank you for taking the time to share your experience. We are glad to hear that you enjoyed your time with us at that staff was helpful. We hope to see you again soon. Robert More 

Level Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed June 28, 2016

stayed here one night and it reminded me why i dont like airport hotels.the room was quite crusty and the bathrooms not up to any standard. the place was not designed for repeat customers. I would not stay here again.

Helpful?
Thank Mark Z

Travelers are raving about these Tempe hotels

San Juan Cosala, Mexico
Level Contributor
202 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed June 24, 2016

One steps in from the oppressive heat into a tastefully updated lobby, and, according to signs in the elevators, upgrading of rooms is taking place, which will, one hopes, catapult this "grande dame" into the 21st century. Despite the rather dated accommodation, the hotel does have its pluses which include an amiable staff, complimentary airport shuttle, decent location and fairly... More 

Helpful?
Thank Musqat
itfb
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 19, 2016

Stayed here for two days recently the staff was extremely accommodating. Rooms were nice they were clean. Had breakfast at the local restaurant, the buffet was not so exciting, we ordered from the menu the staff again was very accommodating. I was disappointed there was not an upgrade option from the limited continental breakfast we are entitled to. We had... More 

Helpful?
Thank itfb
Seattle
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 14, 2016

I have stayed at this Sheraton in the past and been satisfied. This visit was less successful. My biggest complaint is with the bed. It was very soft. So soft that when my husband rolled over toward me, I actually rolled also. Way too soft for comfort. Also, the air conditioning was quite noisy. Because I go to a hotel... More 

Helpful?
1 Thank TeresaSeattle
Level Contributor
101 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed June 8, 2016

As a gold member this hotel is not the usual standard for a Sheraton. The front desk staff and drivers are not friendly. The attitude changes when you make a complaint though. The young men in the restaurant are friendly and I was not impressed with the food. The carpet on the 4th floor looked grubby as you walked to... More 

Helpful?
Thank Valerie P
Juneau, Alaska
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 19, 2016

The room was great, and the Pool. The restaurant makes a great burger! The staff was great, a little confusion with the Airport shuttle staff meant an hour wait after I dropped my car, but they did show up promptly when I called.

Helpful?
1 Thank John K
Sunny D, Director of Sales at Sheraton Phoenix Airport Hotel Tempe, responded to this review

Hello! Thank you for your kind words and I'm pleased you enjoyed your stay. Your feedback is always welcome. I will certainly look into the shuttle opportunity as the shuttle is your first and last perception of your experience with us. Have a safe and wonderful summer. More 

1 review
2 of 5 stars Reviewed May 7, 2016 via mobile

Good stuff first. The bar pours a nice drink, and the front desk agents were very nice. The rest: Room is dirty. Carpet is stained. Drapes on the Windows not connected, leaving a see-thru gap to the outside parking lot. Not safe. Went to the bar after dinner(did not eat at the hotel) and asked for a list of wines... More 

Helpful?
Thank Ronald W
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located to Sky Harbor International Airport, Sheraton Phoenix Airport Hotel Tempe is also near desirable attractions, including museums, world class dining, and Arizona State University. ... more   less 

Additional Information about Sheraton Phoenix Airport Hotel Tempe

Address: 1600 S 52nd St, Tempe, AZ 85281-6223
Location: United States > Arizona > Central Arizona > Tempe
Price Range: $71 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Phoenix Airport Hotel Tempe 3.5*
Number of rooms: 209
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Also Known As:
Sheraton Tempe
Tempe Sheraton
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