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Embassy Suites by Hilton Hotel Phoenix - Tempe

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4400 South Rural Road, Tempe, AZ 85282
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645 Reviews from our TripAdvisor Community

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Showing 636: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

Check in was good. Social hour: Great drinks and service. One server was fantastic handling a bad meal order. She kept saying I will make it right. Breakfast very good. Room old. CRACKED vanity. Not expecting that at a Hilton property. Room was small and not inviting. Towels very rough. Shower ok. Overall property old. Desk staff not helpful. We... More 

Helpful?
1 Thank CDvisit
Anchorage, Alaska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Needs a really good scrubbing. There is a sign on one of the walls near a walkway that talks about the place having a fire and they're doing their best working with contractors to restore the place. It's doubtful that would affect the entire property however. While the furnishings are the same, some rooms are drastically different in attention to... More 

Helpful?
Thank The-Tuesday-Traveler
Tucson
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We have stayed here before and are never disappointed. Staff is always very accommodating as we usually are traveling with children. Pool is large and clean. Breakfast is awesome. Beds are a little soft for my liking. They only have full or king size beds. Wish they would offer queens. Overall this is one of the best family hotels for... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank gr82bgrandma
Schaumburg, Illinois
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW

Fell short of Hilton standards. Poor customer service. Reservation cancelled when I arrived late even though I notified hotel of late flight. Had to wait for some teport to run before I could be checked in No housekeeping services one day, very rude cleaning crew.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Joyce M
Los Angeles, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Good value and location. Friend staff. My Family Reunion was taken care of. All our events was at the hotel. Everything was clean and the staff was friendly. I would suggest this hotel to anyone. I and my family enjoyed the breakfast and the happy hour. It was a way to mingle with family members and other people in the... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Isabell I
Brisbane
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here over the 4th of July holiday weekend. Our room was very clean and roomy with everything that we needed. The breakfast buffet was fantastic, very clean and good quality. April, our server, was fantastic every morning. Even the Managers Drinks Welcome in the afternoons was friendly and relaxed. The facilities are very good and I would highly... More 

Helpful?
Thank Shoes_will_travel_14
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Was disappointed in our room. The hotel as a whole is very dated. The bedroom had a huge stain on the ceiling and the a/c struggled to cool down the room. There was garbage left on the floor by the trash cans & on the railings. The pool was nice & the staff was pleasant.

Helpful?
Thank Casemis
Saint Francis, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Hotel is clean and convenient to ASU. Staff extremely helpful with transportation and service. Clean pool and popular happy hour is a plus for the guest and hot weather. I recommend this hotel for your visit to ASU campus and local area!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Mike P
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel this past week and had a great experience. The hotel staff was extremely accommodating and friendly. The shuttle service is a lifesaver for out of towers who don't have cars with them. Shuttle drivers were wonderful and offered very helpful tips on what to do in the area. Our room was very clean. The complimentary... More 

Helpful?
Thank Anna D
Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I received a good rate because of the Hilton sale. Enjoyed having separate living and bedroom areas. Complimentary breakfast and wifi included is awesome. Situated in an area of Tempe which is close to everything you could need.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank JourneyOm
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Large, two-room suites suites with granite, marble and travertine. Complimentary full cooked-to-order breakfast, beverage reception each evening, airport transportation, on-site restaurant. Suites open up to a Resort Style interior courtyard with outdoor pool and hot tub. Wireless internet access throughout. Complimentary 24 Hr. Business Center and Fitness Center. Over 10,000 square feet of meeting and banquet space, including our 4,000 square foot Grand Ballroom. A perfect Tempe location for business or leisure travel. Near Arizona State University, and all major business, shopping, entertainment, sports venues, restaurants and attractions in the East Valley. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Phoenix - Tempe

Address: 4400 South Rural Road, Tempe, AZ 85282
Location: United States > Arizona > Central Arizona > Tempe
Price Range: $94 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Phoenix - Tempe 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Embassy Suites Hotel Phoenix
Embassy Suites Tempe
Tempe Embassy Suites
Hotel Style:
#9 Business Hotel in Tempe
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