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Red Roof Inn Tempe - Phoenix Airport

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Red Roof Inn Tempe - Phoenix Airport
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304 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Atlanta, GA
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 1 week ago

Questionable clientele in the lobby at night. We asked for an extra pillow and were told there "just weren't any more." No breakfast. I should have noted that before booking here. Having to pay for breakfast was more expensive than if we'd just stayed somewhere else that offered free breakfast. Go somewhere else--there are plenty of other hotels in the... More 

Helpful?
Thank EmilyK643
Redroof265, Assistant General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank You for taking the time to share your feelings about your recent stay with us by completing an online survey. It is apparent that we failed to meet your expectations. Allow me to apologize to you for this. As you can see we a currently wrapping up with the renovation Process. I want you to know that we do... More 

Countryside, Illinois
1 review
2 of 5 stars Reviewed 5 weeks ago

The room was just ok but I had to check out after the first night because it was just too loud. Not only was there construction going on on in the building, but the constant SLAMMING of doors by the maids & other guests made it impossible to sleep. The maids were also very noisy when cleaning the nearby rooms.... More 

Helpful?
Thank anthony9457
Redroof265, Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

We are truly sorry that you didn't enjoy your stay with our inn. Yes, we are almost finished with a complete renovation of our property and at times it is a little noisy. We are hoping that our guest love the look of our new rooms. All of our rooms will have all new furniture, modern design hardwood look flooring... More 

Winslow, Arizona
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 11, 2016 via mobile

Red Roof Inn Tempe -Airport is outstanding. Nora was super helpful and so pleasant....she had great suggestions for dinner, remembered my name 5 hours after check-in as I was returning from dinner...just made you feel at home and welcomed. The Inn is super clean and the remodeling really updates the place. Highly recommend...and Thanks Nora for the OUTSTANDING CUSTOMER SERVICE!!!

Helpful?
Thank aclacrosse
Redroof265, Assistant General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you for taking the time out of your busy day to do a review on Trip Advisor. We truly appreciate your feedback. Great service depends on staff members willing to give their very best at all times. I will make sure Nora reads your words of praise. It is true that the property is going through a renovation. New... More 

Los Angeles, California
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed August 7, 2016

Checked in late, went to room but it was not made up. Went to 2 other rooms with the desk clerk that he thought were ready for check in. Both of those were not made up. He went by himself to check on another room and was gone for about 15-minutes. When he returned he said the room was made... More 

Helpful?
Thank Seb5thmanII
Redroof265, Assistant General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

To whom it may concern, thank you for taking the time to share your feelings about your stay with us by completing and online survey. I am a little confused about the time period this is being reported. I showed that you stayed back in April. This would be 4 months ago. It is apparent that we failed to meet... More 

1 review
5 of 5 stars Reviewed July 3, 2016 via mobile

We needed a room for over night,our other booking website gave us a dubious address in Phoenix, they wouldn't stay have stayed there if they had had address right. Anyways Googled hotels in area came up with this. So glad, nice comfortable king bed good pillows and a good rate.Desk clerk was from Massachusetts no less,will stay there again when... More 

Helpful?
Thank Donna M M
Redroof265, Assistant General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you for taking the time out of your day to take a survey with Trip Advisor. Sometimes getting around Phoenix can be confusing. I'm happy to hear that we were able to accommodate you. Our superior King is one of the best rooms we offer. It comes with all the amenities, hair dryer, full size ironing board and iron.... More 

Arizona
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 15, 2016

It is a good thing that it appears they are remodeling the hotel! The staff was very pleasant and helpful! The rooms are marginal with old furnishings and carpets that are filthy, stained, and need to be replaced. Tile or wood would be great...hint, hint. I pulled back the "dresser" to plug in the Blueray player we brought with and... More 

Helpful?
1 Thank Jessica P
Redroof265, Assistant General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you for taking the time to take a survey using Trip Advisor. I do apologize for the condition of the room. I would ask of you if at any time you find a problem with your room please contact the front desk immediately. Hopefully by doing that we can address the problem and correct it right away. Again I... More 

Costa Mesa
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 12, 2016

This is an excellent value property. Plenty of free and convenient parking. Check-in was fast and friendly. The room looked very updated with two very comfortable beds, a good work table, lots of electrical outlets, flat panel TV with plenty of station choices and good and free wifi (5/1). Bathroom was adequate with good water pressure and separate vanity. All-in-all... More 

Helpful?
Thank Weedspay
Redroof265, Assistant General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you for taking the time to complete a survey on Trip Advisor. We measure our success through the eyes of our guest. It's always great when someone gives a good review. Fast & friendly check in process, the room was inviting all excellent. We do have refrigerators and microwaves that are in the Deluxe and superior King rooms. Allow... More 

California
Level Contributor
139 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 2, 2016

Very reasonably priced for a weekend stay...was upgraded to a deluxe king size room with all the amenities...plenty of parking... pool, close tot he freeway and about a 10-15 minute drive to the airport..very close to Arizona Mills mall, close to restaurants on Mill ave. ...good clean room...and friendly front desk staff... no complaints...

Helpful?
Thank srfyogi
Redroof265, Assistantant General Mangager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you for taking the time out of your busy day to leave a review on trip advisor. We always like to here are guests comments. Especially when they are positive with no complaints. Allow me to repeat what you said, 10 - 15 minutes to airport. Close to Arizona Mills Mall, restaurants nearby. Not to mention close to Arizona... More 

Mashpee
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 6, 2016 via mobile

We stayed here for 5 nights. Not knowing the area and going by online, it was decently priced for what we needed. 2 beds and a fridge. Room had a musty smell and also smelled of stale smoke. The outdoor pool was decent. We took the kids in one of the mornings. One unfortunate things was, there is no breakfast.... More 

Helpful?
Thank Lawheez1981
Redroof265, Assistant General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you for taking the time to submit a survey. We can only measure our success through the eyes of our guests. We are considered an economy Hotel so we try to limit the amenities to keep the price down. Which means no breakfast food, still coffee and tea are provided for the guests. Those who are Redi card members... More 

Rico, Colorado
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 20, 2016

We had a very nice stay at this Red Roof Inn. The location was great and the price was reasonable. The staff was very friendly and helpful. The pool was nice (not huge, but clean & suffice). Parking was easy and the internet worked great. We stayed in 119, which was quiet and easy in/out, but the tub/shower has some... More 

Helpful?
Thank nitaclark55
Redroof265, Assistant General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you for taking the time to do an online survey. It's always great when we get positive feedback. We can only assess the quality of our service an accommodations through the eyes of our guests. I happy you were able to take advantage of the pool since we are experiencing sunny days. Not to mention the internet and quiet... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Red Roof Inn Tempe - Phoenix Airport, AZ is a pet friendly, family friendly hotel. This hotel is close to Phoenix International Airport (PHX) and Arizona State University. The hotel is also close to Diablo Stadium (spring training camp for the Los Angeles Angels), U.S. Airways Center (Phoenix Suns basketball), Scottsdale Stadium, Phoenix Zoo and Firebird International Raceway and just 25 minutes from University of Phoenix Stadium. When you check in, check out the fantastic new amenities in our newly renovated rooms! The rooms at this 100% Smoke Free inn feature comfy Rest Suite beds by Serta, high-end bedding and a large, flat-screen TV. Experience our complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Tempe - Phoenix Airport

Address: 2135 W 15th St, Tempe, AZ 85281-6942
Location: United States > Arizona > Central Arizona > Tempe
Price Range: $58 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Tempe - Phoenix Airport 2*
Number of rooms: 125
Reservation Options:
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Also Known As:
Red Roof Inn Phoenix Airport Hotel Tempe
Red Roof Inn Tempe
Tempe Red Roof Inn
Hotel Style:
#3 Best Value Hotel in Tempe
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