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Red Roof Inn Tempe - Phoenix Airport

2135 West 15th Street, Tempe, AZ 85281
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1 room 1 adult
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Red Roof Inn Tempe - Phoenix Airport
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277 Reviews from our TripAdvisor Community

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Denver, Colorado
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had reserved a Superior King Suite at the Red Roof Inn. Our check-in clerk instantly won me over when she asked: "Do you prefer the first or third floor?" I appreciate being given a choice in this matter, rather than being handed a pre-assigned room and then potentially having to request a different floor. We stayed here for 4... More 

Helpful?
Thank yellowdog51
Redroof265, Assistant General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

I want to thank you for taking the time to do a survey. I appreciate this feedback I will share the positive feed back with my front desk staff. As far as housekeeping issues I do apologize. We are using a program to save energy which is called our go green program. This program enables us to save on time... More 

Alta Loma, California
Level Contributor
231 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room had been cleaned but a dirty rag was left. Ambiguous car in room states three choices to have room cleaned but one is unclear. The object is to get away without even opening the room to clean the least each day.

Helpful?
1 Thank ahdiii
Redroof265, Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

We appreciate you taking the time to write a review of our property. Thank you for mentioning that your room was nice and clean, I do apologize for the housekeeper leaving a cleaning rag in your room. We do give each stay-over guest 3 cleaning options that are stated on the bed card you referred. Option 1 is our "Go... More 

Las Vegas, Nevada
Level Contributor
142 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we was greeted by a lady called Nora, she was working nights, she was very friendly and very helpful, she put us in a room Over looking Our Car after Our car was Robbed through Our Roof in El Paso, unlike El Paso Red Roof she was very helpful with Our Plight and made us feel secure and even our... More 

Helpful?
Thank robert572
Redroof265, Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you so much for taking the time to write a review of our hotel. We are happy that you felt our rooms were clean and comfortable. I will pass on your nice comments to Nora and the rest of our staff. I'm glad she made you feel welcome and secure. Yes we are a dog friendly property, we do... More 

Orlando, Florida
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here just one night with a couple of friends after the College Football National Championship. Came in late and just needed a place to crash before flying home the next day. The place seemed clean enough and the staff was nice. There were a few issues that would have been a bigger deal if I had been staying longer.... More 

Helpful?
1 Thank FLCouple
Redroof265, Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you for taking the time to write a review of our inn. We are happy that you felt your room was clean and you enjoyed our hospitality. We will have all the room maintenance items you noted repaired immediately and the damaged wall is being repaired this week. I do hope you will give us another chance the next... More 

Irvine, California
Level Contributor
177 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed January 5, 2016

Something going on in town when we were there. Tons of college people checking in. Room was clean and comfy. The bathroom looked old, rust on a bathtub but it was clean. I don't have opinion other than the room since we only there to sleep. I would stay again in future.

Helpful?
Thank Mozou-Kozou
Redroof265, Assistant General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you so much for your feed back regarding your stay. This time of year is our peak season so just keep that in mind for your next visit. I did pass on the issues with your stay to our maintenance department.Our goal is to provide outstanding dependable service at a reasonable price and we look forward to you next... More 

Tucson, Arizona
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 28, 2015

We only stayed for one evening, but the staff at the front desk made us feel right at home. Angelique checked us in and out the next day. She even found a place for us to eat in Christmas day. Her customer service skills were excellent as were the other two front desk staff. It was only 15 minutes to... More 

Helpful?
Thank Barb O
Redroof265, General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you so much for your review on the Red Roof Inn Phoenix Airport. I was happy to hear that after a long day of travel, you were able to get the rest that I’m sure was long overdue. I will share your feedback with Angelique and the other staff members as great customer service & and a clean room... More 

Victoria, Canada
1 review
5 of 5 stars Reviewed December 22, 2015

Spacious room, comfy bed, great bathroom, common areas & grounds kept in immaculate condition, housekeeping & desk staff incredibly pleasant, efficient & helpful. All this for an excellent price. One thing: some guests are so inconsiderate re: slamming their exterior doors early morning/late evening. Would be great if a mechanism could be attached to exterior door jamb/hinges to help alleviate... More 

Helpful?
Thank Sherra0411
Redroof265, Assisstant General Manager Rolan Romero at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you for taking the time to take a survey and thank you for your comments about your stay. Our goal is to provide dependable service at a reasonable price. It is truly rewarding when our guests recognize their outstanding service and take the time to say thank you. The staff is thrilled and looks forward to your next visit. More 

Indian Shores, Florida
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed December 19, 2015 via mobile

We have become accustomed to Red Roof and their facilities and amenities. This Red Roof had very few of them. It was definitely not a family place to stay. They provided no continental breakfast, no washers or dryers, no standard room microwaves or refrigerators, one ice machine on the first floor of the three story building and appeared to be... More 

Helpful?
Thank John H
Redroof265, General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you for your recent review. I’m so sorry that your recent stay at our inn was a disappointment on the amenities that we offer. As a standard, continental breakfast and washers & dryers only are only at selected. Inns. As for rooms with microwaves & fridges, those are available in our Deluxe Rooms & Superior King Rooms when making... More 

Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 17, 2015

I have stayed at this location before with no complaints but this stay was more than worthy of a review. Nora, the staff member at the front desk, checked us in without any issues and gave us her opinion of great places to eat. She was very interactive and friendly. Walked into our room and unfortunately there was an issue... More 

Helpful?
2 Thank Janna S
Redroof265, Assisstant General Manger Rolan Romero at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you so much for taking the time to write a review. Great service depends on the staff members willing to give their very best at all times. It is truly rewarding when our guests recognize their outstanding service and take the time to say thank you. I'll make sure to share this with my staff- (Nora). Thank you for... More 

Green Bay, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 15, 2015

I have stayed in comparatively priced hotels in the area. Red Roof has by far been the best. Its cleaner than the others, which is enough right there to get my business. But the overall atmosphere was great and the customer service was excellent. Antoinette went above and beyond the call of duty to help me with a boarding pass... More 

Helpful?
2 Thank 517matt
Redroof265, Assisstant General Manager at Red Roof Inn Tempe - Phoenix Airport, responded to this review

Thank you for taking the time out of your busy day to give a review. Our goal is to provide dependable service at a reasonable price. It is truly rewarding when our guests recognizes the staff's efforts. It's reviews like yours that makes their day. More 

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