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SpringHill Suites Phoenix Tempe/Airport

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#21 of 47 Hotels in Tempe
Certificate of Excellence
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SpringHill Suites Phoenix Tempe\/Airport
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170 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Phoenix Tempe/Airport
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Showing 161: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 18, 2015

I booked this room a couple weeks in advance and was told I was getting a military rate for both nights, which should have totaled out around 300. When I got there they charged me $490. Then a couple hours later I had a charge for $100. When I brought it up they said they'd change the rate back to... More 

Helpful?
1 Thank Shjdndnxjenek
Kim B, Manager at SpringHill Suites Phoenix Tempe/Airport, responded to this review

We apologize for the problems you experienced during your stay here. You can contact us directly to resolve any outstanding issues with charges. Thank you! More 

Indiana, Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

We had a lovely stay at Springhill that started at check in! Marimel was our front desk staff person and she was extremely courteous; she made sure we knew what services were available to us including car rental return; Marimel shared information about breakfast, parking, and was so cheerful and pleasant. Kudos to her for a smooth checkin and we... More 

Helpful?
Thank Lisa P
Durham, North Carolina
Level Contributor
338 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
3 of 5 stars Reviewed February 18, 2015

This is a typical Springhill Suites in layout, but not in service. The location is by ASU campus, and certainly not as nice as the true downtown hotels, but I never felt unsafe (Just walk toward downtown, not to the Circle K if you turn left out of the parking lot) PROs: - 10 minute walk to downtown Phoenix -... More 

Helpful?
Thank 150hotelnightsayear
Penfield, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 16, 2015

We stayed there on both ends of a trip last week. We've stayed at numerous Springhill Suites before and this was the worst one ever. The first room looked very old and the water smelled and tasted like it had mold growing in it. The air conditioner was extremely loud so we had to turn it off to sleep. They... More 

Helpful?
1 Thank Karen Z
Kim B, Manager at SpringHill Suites Phoenix Tempe/Airport, responded to this review

Karen Z, Thank you for staying with us and I apologize for the problems you experienced. It is never our intention for these to happen. I appreciate your letting us know about them. Thank you! More 

Oakville, Canada
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed February 1, 2015 via mobile

We landed Super Bowl tickets the week before the game and were very lucky to find a hotel in Phoenix. All the bigger hotels were BOOKED solid This little gem was not in the middle of all the Super Bowl fun and that is my only complaint Great breakfast and wonderful staff The room was spacious and clean.

Helpful?
Thank Joanne M
Seattle, Washington
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 19, 2015

I expected a clean, up-to-date hotel with good service. What I got was exceptional service in a very clean, up-to-date hotel. The location is the only questionable and you really need to think about what you are looking for in a hotel. People, if the hotel name has the word "airport" then expect airport noise. If this isn't an issue... More 

Helpful?
Thank Tammi M
Kim B, Manager at SpringHill Suites Phoenix Tempe/Airport, responded to this review

Tammi M. Thank you so much for your feedback. It is our pleasure to accommodate the athletes at several different annual events! I hope we see you again soon! More 

Hollywood, Maryland
Level Contributor
98 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 1, 2015

Needed a park and fly location and found this hotel with a very good AAA rate. Have done at similar hotels but no hotel ever really said this is the hotel to do park and fly at. Nothing wrong with any others just no Wow factor. This had the Wow factor. If you are a plane aficionado you can watch... More 

Helpful?
Thank tom B
Lansing, Michigan
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 18, 2014

I think I was unlucky and got an icky room. There were two large (24" x 12") carpet stains that were hard to miss or ignore. I could've lived with the stains but the thing that really got to me was the room's smell. It was a sour smell that seemed to permeate the room. I arrived late in the... More 

Helpful?
Thank Mary H
Kim B, General Manager at SpringHill Suites Phoenix Tempe/Airport, responded to this review

Mary, Please accept my apologies for the conditions you report. It is never our intention for this to happen. I am happy you felt our Staff was super nice, and I hope you will try us again. Thank you so much! More 

McLean, VA
Level Contributor
139 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed November 15, 2014

Good business hotel. Quiet for a good night sleep. Close to the highway, so you can get anywhere fast. Room was clear and equipment in gym worked. Breakfast was good, but the powered eggs are hard to take for 3 days. Having both the WSF and USA Today was nice touch. Staff was very pleasant and helpful. I'll be staying... More 

Helpful?
Thank MalcolmandSirius
Kim B, Manager at SpringHill Suites Phoenix Tempe/Airport, responded to this review

Malcolm@Sirius, Thank you so much for staying with us and for your feedback! We look forward to seeing you again soon! Kim GM More 

Dallas
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed November 13, 2014

We stayed here one night prior to departing Sky Harbor. Our room was excellent - two beds, two TVs. We would have liked to stay longer to enjoy the property. The included free breakfast was very good. Internet connectivity was quick and easy - no password needed. We found the Stockyards Restaurant nearby (accessible via only 2 turns on surface... More 

Helpful?
Thank Bubba'sDad
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Phoenix Tempe/Airport

Address: 1601 W Rio Salado Pkwy, Tempe, AZ 85281-2495
Location: United States > Arizona > Central Arizona > Tempe
Price Range: $82 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Phoenix Tempe/Airport 3*
Number of rooms: 99
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Also Known As:
Springhill Suites Phoenix Tempe/Airport Hotel Tempe
Springhill Suites Tempe
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