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Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

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309 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Reviewed 2 days ago NEWvia mobile

This place is awesome. The room was very clean. We stayed four nights and did everything that the place offered. Pool and spa were awesome, the breakfast area was well stocked and food was great. The afternoon social hour was great. Free wine, beer and all the snack. Wow

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Helpful?
Thank dpp11257
Alexandria, Virginia
Reviewed 1 week ago

worked and the bed was comfortable. We found the staff helpful and accommodating. Go on the first Wednesday of the month, for the manager provides a free barbecue with free drinks! We just were lucky to arrive on the first Wednesday and found this most pleasant surprise. Apparently, they offer 2 free drinks every day in their PJ’s Lounge. Breakfast...

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Helpful?
Thank Richard_Milsom
McMinnville, Oregon
Reviewed 2 weeks ago via mobile

We stayed here while visiting the Phoenix/ Tempe area and we loved it! Close to the airport with shuttle to the hotel. Close to a mall and restaurants. The rooms are nice, clean, and big! We had no problem when asked for extra towels and customer service was always there for us. They were very helpful when it came to...

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Helpful?
Thank tmr863
Orange County, California
Reviewed 3 weeks ago

Great place to sleep while road-tripping, even better if you're coming from the airport. Rooms were clean and the staff were nice and helpful. Parking was available and plentiful. You are a short UBER away from lots of bars and restaurants.

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Helpful?
Thank francoGH
Christopher B, Front Office Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your review. We strive to make sure that every guest everytime has a great stay.

Reviewed December 13, 2016 via mobile

Front desk was very nice. Located close to the airport but right next to a gentleman's club. The room appeared clean, but the couch was stained, fridge didn't work, and the shower was leaky. On the other hand, breakfast was pretty good and we got a room upgrade which was a nice bonus. Would stay again as it's cheap, but...

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Helpful?
Thank Reingding13
Christopher B, Front Office Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your response. Please let me know which room you had issues with at the front desk so we can correct any issues with our room as we try to provide excellent service with all working amenities in all our rooms. Even one with problems is unacceptable.

Albuquerque, New Mexico
Reviewed December 13, 2016

The photos and description of this hotel are incredibly wrong. The room reeked of smoke even though it was a "non smoking room" and was just dirty. Very dated and had random stains everywhere. Faced a strip club and was very unsafe feeling with sketchy people everywhere. The breakfast was spit out because of the taste. Please save yourself.

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Helpful?
1Thank aemore863
Christopher B, Front Office Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

Thank you for your review. Please let us know if you are having any issues with our rooms or our property at the front desk so that we may correct the issues. As we strive to exceed our guest's expectations with our free upgrades(upon availability), multiple amenities including comfortable pillow-top mattresses, free social hour, free hot breakfast, free wifi, spacious...

Reviewed December 9, 2016 via mobile

Very clean and friendly staff. Breakfast and happy hour specials given with is helpful when on a budget. It's a central location to almost everything the highway entrence is just a block away. The airport is really close which is very convenient for early morning flights heading back home. I'd stay here again.

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Helpful?
Thank Sandra B
Christopher B, Front Office Manager at Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites, responded to this review

We appreciate your review. We work very hard to provide excellent service to each of our guests. And we look forward to seeing you again.

London, United Kingdom
Reviewed November 16, 2016

It's the second time that we stay at the Hotel Tempe InnSuites. We usually come to Phoenix for Nascar and since the hotel is close to the airport and directly next to highway 10, we figured that it's a good option for us. It's average went it comes to cleanliness. We had a friend that used the sofa bed and...

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Helpful?
Thank Sull1
Westminster, Colorado, United States
Reviewed November 1, 2016

This was an overall "average" hotel at best although the poor customer service and shortage of towels issues by themselves would earn a "poor" rating. On the first day of my stay, there were not any towels at the pool so I had to use a towel from my room for the pool / hot tub. Due to this, I...

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Helpful?
2Thank Debbie M
Manzanita, Oregon
Reviewed October 26, 2016 via mobile

We stayed here because it was close to the airport. The price we paid for it, wasn't worth it. It's loud, needs cleaning and updating. Someone was playing basketball outside our room. You can hear doors open and close. You can hear people talking in the early morning. People going back and forth in front of our room. It was...

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Helpful?
2Thank Lisaungie
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Tempe hotels for hotel accommodations, free amenities and superior service in Phoenix/East Valley-area. Delight in magnificent mountain views. Enjoy nearby ASU, golf courses, renowned attractions, decadent dining, spectacular shopping options and exciting sports events around the Phoenix/Chandler/Mesa/Gilbert area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Shuttle to Sky Harbor 6am-10pm Daily, Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 

Additional Information about Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites

Address: 1651 W Baseline Rd, Tempe, AZ 85283-1047
Location: United States > Arizona > Central Arizona > Tempe
Price Range: $78 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites 3*
Number of rooms: 160
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Also Known As:
Hotel Tempe/Phoenix Airport Innsuites Hotel And Suites
Hotel Tempe/Phoenix Airport Inn Tempe
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites staff and other travelers.
2 questions
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Tucson, Arizona

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Questions? Get answers from Hotel Tempe/Phoenix Airport InnSuites Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room on the first floor if you don't want to lug your luggage up the stairs as I did not see any elevators”
 of 5 bubbles debbiem286, Nov 1, 2016 | Read review
“Higher floors have less noise.”
 of 5 bubbles 395darlenem, Oct 19, 2016 | Read review
“do not stay in rooms at back of hotel”
 of 5 bubbles lanehandling, Oct 19, 2016 | Read review
“Ask for a room not by the gentlemens club. Ask for a bigger room if you have kids. But the regular rooms are just fine if not.”
 of 5 bubbles OleeeO, Oct 17, 2016 | Read review
“I loved staying near the front, near the front desk”
 of 5 bubbles 905maryannt, Oct 6, 2016 | Read review
5 of 5
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