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BEST WESTERN PLUS Tempe by the Mall

Booking.com$76*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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BEST WESTERN PLUS Tempe by the Mall
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762 Reviews from our TripAdvisor Community

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Showing 719: English reviews
Sahuarita, AZ
Reviewed June 22, 2015

Very disappointed with my stay. I’ve enjoyed staying at Best Western's in the past and choose them for all my business travels because of the overall value and great service. I surprised my wife with an extended weekend at this hotel, my first time ever at a Best Western Plus, using points I've earned over the years to cover the...

Review collected in partnership with Best Western
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Helpful?
Thank SAAZMike
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good Morning SAAZMike, Thank you very much for staying with us and for writing a reviewing our hotel. My apologies for the pool being out of service for one of the days of your stay. I'm afraid there is no good time to paint our deck when you have weather that is as nice as ours. You also mentioned the...

Fort Worth, Texas
Reviewed June 16, 2015

We loved staying here. The staff was friendly and helpful. Room was beyond clean and had plenty of space for four people Comfortable bed and quiet. Nice hot shower. Food was great, hot and fresh. We will stay here again!

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Helpful?
1Thank Kim N
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good morning Kim N, Thank you so much for the stellar review of our hotel. I believe that says it all. Hope to see you again soon.

Pahrump, United States
Reviewed June 13, 2015

Whenever we visit our son we stay at this hotel, we have never had a bad experience. The beds are very comfortable and the breakfast is the best, so far, that we've experienced in the Best Western's we've stayed at.

Review collected in partnership with Best Western
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Helpful?
Thank Emma B
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Emma B for making my day. It is always refreshing to hear from our regulars that they have come to depend on our hotel for the Phoenix travel needs. Thank you again Emma B and we hope to see you again soon.

Slinger, United States
Reviewed June 7, 2015

Clean, large rooms, very fast internet service, outstanding breakfast! Location is convenient to food, entertainment and local shopping. Staff was very accommodating and I experienced no issues during my week stay.

Review collected in partnership with Best Western
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Helpful?
Thank Steven W
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Greetings Steven W, Thank you for taking the time to "pass the word" about our hotel, especially among the business travelers. The fast internet is something we have been working very hard on and you can't beat the location and our staff is second to none. Thanks again and see you soon.

Victoria, Canada
Reviewed June 1, 2015

This is my third time staying at the BW PLUS Tempe. I love the convenience of being right by that wonderful big mall. There are several dining options nearby, and the staff are all very friendly. Especially the van drivers. We loved Tylene and found her extremely personable. The rooms serve the purpose, the grounds are nice and clean, and...

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Helpful?
1Thank Skippy510109
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Hello Skippy510109, You have successfully "wowed" even me and that's a tough task. It is music to my ears when I hear descriptions like: convenient, dining options, friendly, clean, great mattress, and great shower. And you're right "what else do you need?". We hope to see our newest "regulars" very soon and let us thank you in person.

New York, United States
Reviewed June 1, 2015

Decent hotel. Friendly staff. Clean rooms and pool area. Internet in rooms was poor. Fitness center is very minimal. Breakfast typical of this type of hotel. Nothing fancy. Would recommend and stay again for good budget friendly hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Karen B
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you Karen B for making my day. We try very hard to do the basics very well without being too flashy and it sounds like we achieved that goal. And just to let you know, we have put a lot of effort and money into our internet system and are currently tweaking the it to get the maximum coverage...

Hereford, Arizona
Reviewed May 31, 2015

Staff was friendly and helpful. Room was clean and had fridge and microwave. Within walking distance to fast food and mall, which was good because we had no car. Rm 319 was quiet and comfortable. Breakfast had omelets, sausage, pancakes, yogurt, baked goods and cereal. Coffee 24 hours.

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Helpful?
2Thank Ginny A
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Hello Ginny A, I agree 100%. We have a great location and do the expected, unexpectedly well. Thank you for the review and we hope to see you again soon.

az
Reviewed May 31, 2015

I have stayed here several times, and it just gets better. I was especially impressed by Larry at the front desk when I checked in. When I requested a 4 am shuttle to the airport, and bemoaned the fact that I was missing breakfast, he said " Don't worry, we'll find something for you." When I departed, there was a...

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Helpful?
1Thank hereford
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Good morning hereford, Thank you so much for the kind review. I agree with you but some would say that I am a bit biased. For business travel most people have the same needs as you but seem to want to pay a lot more at other hotels. Too bad for their companies. Also, I will pass on the recognition...

Orlando, Florida
Reviewed May 31, 2015 via mobile

And was exhausted, so we stopped. Friendly staff, everything appears clean and shiny, great breakfast with lots of selections - eggs, sausage, pancakes, waffles and the regular pastry and drink options. Overall, great choice! We would/will stop again when in the area.

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Helpful?
1Thank Daydreming
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you very much Daydreming for the outstanding review of our hotel. It sounds like we hit the nail on the head and that is what we work so hard to achieve. Thanks again and we will see you on your next trip through town.

Pembroke Pines, Florida
Reviewed May 20, 2015

Stayed in room 219 from May12th to May 13th and was disappointed. The room and bathroom were very basic and the complimentary breakfast was very limited. For these reasons and the fact that it was not that close to the airport I would not stay here again.

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Helpful?
Thank carlybaby1
Randy F, Manager at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Hello Carlybaby1, On one hand, I sure was disappointed to hear that you were less than pleased with our location and breakfast selections but on the other hand you didn't seem to have anything negative to say about our guest services or overall hotel experience so that was a plus. Hopefully we will see you again and maybe you will...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 

Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 S Priest Dr, Tempe, AZ 85283-1049
Location: United States > Arizona > Central Arizona > Tempe
Price Range: $90 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Tempe by the Mall 2.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Family Hotel in Tempe
#6 Business Hotel in Tempe
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Tempe by the Mall staff and other travelers.
7 questions
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7 months ago
Glenwood Springs, Colorado
over a year ago
Glenwood Springs, Colorado
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Tempe by the Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not near the lobby as it's too noisy, especially at 6am when cleaners assemble and breakfast is being prepared.”
268trishw, Nov 29, 2016 | Read review
“Lowest floor has lobby noise.”
drmarv036, Nov 22, 2016 | Read review
“I wouldn't have a preference”
jerryp141, Nov 17, 2016 | Read review
“W e stayed on 2nd floor facing street, a little noisy but had a good nights sleep.”
MargaretG380, Nov 1, 2016 | Read review
“Never show your best welter voucher until your room has been assigned.”
azcheesefan, Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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