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Best Western Plus Tempe By The Mall

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Traveler (71)
Room & Suite (28)
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Overview
  • Excellent46%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible5%
Travelers talk about
“best westerns”(18 reviews)
“waffles”(36 reviews)
“arizona mills”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Offers from Best Western Plus Tempe By The Mall
Special Offer: BOOK DIRECT & SAVE
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Rooms
May 7May 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (861)
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815 results
Traveler rating
364
259
101
44
47
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LanguageEnglish
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364
259
101
44
47
Show reviews that mention
All reviewsbest westernswafflesarizona millsfront desk staffphoenix areawithin walking distancegreat place to stayclean roomspool and hot tubthe shuttle drivereasy accessconvenient locationvery nice hotelgreat roomfree shuttlefree breakfastparking lot
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1 - 5 of 815 reviews
Reviewed 2 weeks ago

We wanted to quickly find a hotel at midnight, since our layover was 7 hours long at the airport. We found this Best Western only 3 miles away. The lobby was quiet and the staff helped us quickly for us to get a few hours...More

Review collected in partnership with Best Western
Thank llblackwell7
Hotel's Favorite
Reviewed January 1, 2018

Great experience pleasant stay would recommend to everyone location is very convienant for all Tempe attractions beautiful pool wonderful breakfast and updated rooms plenty of parking and bicycle friendly

Review collected in partnership with Best Western
Thank Bradley G
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded January 5, 2018

Thank you for all the nice comments. It does not get much better than this! Best Regards.

Reviewed 2 weeks ago

Stayed at this property for a week back in February. I was there for a week for business. The stay was great thanks to David, the shuttle driver, and front desk agent, Tyler W. I left a review back at the beginning of March. But...More

Thank B57BMterriw
Reviewed 3 weeks ago via mobile

The hotel appears to possibly be in the middle of a renovation. The room looked like something out of the 70's with visible stains on the carpets. The pillows were extremely small, looked more like throw pillows than actual pillows. The pool and hot tub...More

Thank chifan12
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded 3 weeks ago

Hello chifan12, While we thank you for your comments about our wonderful staff and new renovation, we are sad to hear about the other matters. We can assure you that guest room satisfaction is our number one priority and our pool and fitness area are...More

Reviewed 3 weeks ago via mobile

Spent a Saturday night, 3/24, after help cleaning out my father in law’s, wife’s dad, house after he passed. First the prices were crazy in the area, spring training for baseball was going on in the area. Second the staff on Saturday was very polite...More

Thank killemall2017
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded 3 weeks ago

Dear killemall2017, Thank you for your revision from your review in medallia, we were not aware of the hypodermic cap or agents attitude. We apologize for the inconvenience and will definitely take this change in your story seriously and look into it. Again, please accept...More

View more reviews
About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Shuttle Bus Service
Business Center with Internet Access
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$91 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tempe
#4 Family Hotel in Tempe
#6 Business Hotel in Tempe
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$91 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tempe
#4 Family Hotel in Tempe
#6 Business Hotel in Tempe
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (71)
Room & Suite (28)
Dining (6)
Pool & Beach (3)
Family and Play Areas (2)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Sbwozniak
September 25, 2017|
AnswerShow all 2 answers
Response from Traves S | Property representative |
Hello, our breakfast is available daily, 6am-9am. Thank you.
0
Votes
Trish W
September 2, 2016|
AnswerShow all 2 answers
Response from Traves S | Property representative |
Hello Trish for breakfast Gluten Free we have Chex Cereal, Soy Milk.
0
Votes
Room Tips
"Stay elsewhere."
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"You can always ask to see your room first or request one that has been renovated."
Read review
"Get one that has been renovated."
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"Check the room before signing into it, wished I did."
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