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BEST WESTERN PLUS Tempe by the Mall

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BEST WESTERN PLUS Tempe by the Mall
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708 Reviews from our TripAdvisor Community

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Showing 665: English reviews
Seattle, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Of all the hotels I have stayed at this one was the best especially for the great pricing of the rooms. Great place to stay. I travel all over the United States and this Hotel was one of the best I have ever stay at - especially for the price. Great service; great parking and especially great people who work... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Michael O
DOS_BWPT-RubyV, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

On behalf of myself and our entire staff, we really appreciate you rating the Hotel and our employees at a high level in your survey. It inspires everyone to continue to provide superior customer care to all of our guests and guest’s needs. We look forward to having you back with us in the future. More 

Los Angeles, United States
1 review
4 of 5 stars Reviewed 1 week ago

Passing through Phoenix and not really here for a long stay, this hotel was chosen mainly for the location. It is conveniently located near the 10 freeway exit. The check-in process was quick and efficient. The room was clean and comfortable.

Review collected in partnership with Best Western

Helpful?
Thank Angie M
DOS_BWPT-RubyV, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying at the Best Western Plus Tempe by the Mall we are so happy to hear you enjoyed your stay and happy with location. We hope you choose to stay with us again whenever your travel needs bring you back to Tempe! More 

Oro Valley, Arizona
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a convenient place to stay when you are flying out of Sky Harbor Airport in Phoenix. The staff was very polite and caring. When we were told that we had to take a shuttle before the dining room was open, the manager made sure someone had made a to go breakfast. It was waiting for us when we... More 

Review collected in partnership with Best Western

Helpful?
Thank sncfisk
DOS_BWPT-RubyV, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. I am so pleased you had a great experience with your stay. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward... More 

Jakarta, Indonesia
Level Contributor
439 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
3 of 5 stars Reviewed 1 week ago

Had stayed in this hotel before and liked it because of its central location, nice room, cozy lobby, friendly staff, great breakfast and good value for the money. When planning our recent visit however we found other hotels with good reviews were offering significantly better rates so we didn't come back. Tough competition indeed.

Helpful?
Thank GabyVM
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking a moment to review the hotel. We are sorry to hear that you stayed at another location, as we value every guest returning and new. We hope that when your travel needs brings you back to the area you consider staying with us, calling the hotel directly, or sales department. More 

phoenix, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The front desk and breakfast staff were outstanding. Our room was clean, we have stayed here before and will stay again. If you need airport transportation to Sky Harbor, this is the one to stay at or the BW in Tempe, NOT the Phoenix Sky Harbor BW, that is in a very industrial area, this is in a safe location,... More 

Review collected in partnership with Best Western

Helpful?
Thank Mary O
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying at the Best Western Plus Tempe by the Mall we are so happy to hear you enjoyed your stay and had a great experience. We look forward to having you back with us when you travel to Tempe again. More 

Laguna Woods, CA
Level Contributor
153 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lately, I have sought out BW Plus' to stay in as they are usually much better than a standard Best Western and the prices are good. This one while better fell short a little bit - primarily in cleanliness. Not bad in the room; however, the halls needed vacuuming. On the plus side, they gave me what I wanted -... More 

Helpful?
Thank Baltimore48
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on where we can improve, we will be working on them to ensure they do not happen again in the future and what we are doing well with. Comments like this help us to get better and we appreciate it. We hope... More 

Lewistown, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Employees are excellent, grounds good, morning coffee disgusting. Coffee was really the only bad thing at this Hotel. It's a nice Hotel. Room was comfy, breakfast is OK, but maybe it's just me, as I really don't care for Hotel breakfast. The airport shuttle is also excellent.

Review collected in partnership with Best Western

Helpful?
Thank Larry Y
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. We can't wait to be of service to you again in the future. More 

Charlton, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

We picked this place because of it's location near the airport and not knowing the area. What a mistake! The hallways smell terrible, the pillows on the bed weren't even pillows. They were squares of fabric stuffed with cut of pieces of foam and were no big than a couch pillow. There was a hair clog in the bathtub drain.... More 

Review collected in partnership with Best Western

Helpful?
Thank Richard N
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking a moment to review your recent stay with us. I would like to apologize for the issues that you encountered. I'm sorry to hear how this affected your experience with us. I see several opportunities here on where we can improve and we will be working on them to ensure they do not happen again in... More 

Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

We love staying at this hotel. Great Breakfast! They always have great food from all different varieties. Great shuttle to the airport! Park your car and let someone else drive you to the airport. Very good location! Staff is very friendly and helpful! We love staying at this hotel because they treat you like family.

Review collected in partnership with Best Western

Helpful?
Thank Lena M
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I am so pleased your experience with us was a great one, and you feel like family when staying here as you should. Thank you for the kind words left for breakfast, the hotel, and associates. I will share your feedback with our associates they always love to hear about the... More 

Show Low, United States
1 review
5 of 5 stars Reviewed August 22, 2016

Great place to stay - clean, friendly, comfortable and wonderful breakfast spread. We would definitely recommend and stay again. 2nd Best Western we've stayed at recently and would choose again. The previous one is why I choose this one.

Review collected in partnership with Best Western

Helpful?
Thank Sharon C
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward to seeing you soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 

Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 S Priest Dr, Tempe, AZ 85283-1049
Location: United States > Arizona > Central Arizona > Tempe
Price Range: $83 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Tempe by the Mall 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Family Hotel in Tempe
#6 Business Hotel in Tempe
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