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BEST WESTERN PLUS Tempe by the Mall

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BEST WESTERN PLUS Tempe by the Mall
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699 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Show Low, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great place to stay - clean, friendly, comfortable and wonderful breakfast spread. We would definitely recommend and stay again. 2nd Best Western we've stayed at recently and would choose again. The previous one is why I choose this one.

Review collected in partnership with Best Western

Helpful?
Thank Sharon C
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward to seeing you soon! More 

Phoenix, Arizona
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Hotel was not very clean the hallways had a odor as well as our room. The staff maintenance person was dressed in plan clothes and was not wearing a badge. Front staff was friendly and seemed to give us another room when I presented the DW voucher for $50 off stay. The rooms carpet was spotted and I did not... More 

Helpful?
Thank azcheesefan
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking a moment to review your recent stay with us. I would like to apologize for the issues that you encountered. I'm sorry to hear how this affected your experience with us. I see several opportunities here on where we can improve and we will be working on them to ensure they do not happen again in... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

Property was very clean, staff very friendly and helpful, good breakfast, very convenient, friendly staff. I didnt like the pillows. The property was very adequate and then some. I will stay here again.

Review collected in partnership with Best Western

Helpful?
Thank joannc307
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on what we are doing well with and where we can improve. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. Comments like this help us to get better and we appreciate... More 

Phoenix, United States
1 review
4 of 5 stars Reviewed 1 week ago

very clean. Close to many places to go to mainly the AZ Mills mall.Great variety for the quick breakfast. Staff always available on hand. Enjoy the free wifi included. The shuttle service availibility

Review collected in partnership with Best Western

Helpful?
Thank Rodney H
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying at the Best Western Plus Tempe by the Mall we are so happy to hear you enjoyed your stay. We hope you choose to stay with us again whenever your travel needs bring you back to Tempe! More 

Madison
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I arrived at the airport in PHX at around 4;30pm on August 10, 2016. I called the hotel front desk for pickup for aproximately 30 minutes to no avail. Called a third party to call the front desk also to no avail for another 30 minutes, then finally took a cab. Upon reaching the hotel internet was not working

Review collected in partnership with Best Western

Helpful?
Thank Samuel B
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking a moment to review your recent stay with us. I would like to apologize for the issues that you encountered. I'm sorry to hear how this affected your experience with us. The phone lines did go down along with the internet for a few hours. Although this was out of our control, we understand how you... More 

Prescott Valley
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

So close to to the Arizona Mills Center. Great for shopping and entertainment. If you have friends or relatives at Arizona State University get yourself to this Best Western + and you'll be so close to the vibrant Tempe, AZ. Can not go wrong. Easy access to downtown Phoenix for more fun with all the city can offer. Stay and... More 

Review collected in partnership with Best Western

Helpful?
Thank Sharla F
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We are so pleased to hear that you had a wonderful experience. We look forward... More 

South Jersey
Level Contributor
321 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here while we explored the area. It was suitable and clean. The breakfast was not the best. The room was clean as was the bathroom. I think hotels in general should pay more attention to the corridors leading to the rooms. This hotel could do that. I did like being able to walk to a mall.

Helpful?
Thank brenirish
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on where we can improve and what we are doing well with. Comments like this help us to get better and we appreciate it. I am happy to hear you liked the convenience of being able to walk to the mall. We... More 

St. Louis, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We found this hotel when we were stranded at Phoenix Airport because of the Southwest snafu July 20 and on. We called late. They had a room and sent the shuttle for us at midnight. This place was a bright spot in an otherwise trying situation. Great staff, nice clean room, comfortable bed, good breakfast included. I'd definitely go back... More 

Review collected in partnership with Best Western

Helpful?
Thank Kimberly H
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I am sorry to hear that you were stranded, due to the glitch at the air port. However I am pleased you found us, and we were able to accommodate you. I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works... More 

Troy, United States
1 review
3 of 5 stars Reviewed July 16, 2016

This was the first time I have been to AZ, and I must say that the people here have been nothing but nice. Hotel staff is great, beds are very comfortable, breakfast is wonderful . Hotel is located by the mall for shopping and there are plenty of places that are within walking distance to eat or shop. Convenience store... More 

Review collected in partnership with Best Western

Helpful?
Thank Cassandra L
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. We are so pleased to hear all the wonderful things about your experience with us, and how you enjoyed the location as well. Our staff will continue to work really hard so that every... More 

Phoenix, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2016

I have been frequenting Best Western for many years now and I am always impressed at the high level of customer service. I have stayed at this particular location on several occasions and absolutely love the breakfasts, rooms and pool area. All of the staff are helpful and friendly. I highly recommend this location for work or leisure.

Review collected in partnership with Best Western

Helpful?
Thank Matthew D
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward to seeing you soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 

Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 S Priest Dr, Tempe, AZ 85283-1049
Location: United States > Arizona > Central Arizona > Tempe
Price Range: $73 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Tempe by the Mall 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Business Hotel in Tempe
#6 Family Hotel in Tempe
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