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BEST WESTERN PLUS Tempe by the Mall

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BEST WESTERN PLUS Tempe by the Mall
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690 Reviews from our TripAdvisor Community

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Showing 649: English reviews
St. Louis, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We found this hotel when we were stranded at Phoenix Airport because of the Southwest snafu July 20 and on. We called late. They had a room and sent the shuttle for us at midnight. This place was a bright spot in an otherwise trying situation. Great staff, nice clean room, comfortable bed, good breakfast included. I'd definitely go back... More 

Review collected in partnership with Best Western

Helpful?
Thank Kimberly H
Troy, United States
1 review
3 of 5 stars Reviewed 1 week ago

This was the first time I have been to AZ, and I must say that the people here have been nothing but nice. Hotel staff is great, beds are very comfortable, breakfast is wonderful . Hotel is located by the mall for shopping and there are plenty of places that are within walking distance to eat or shop. Convenience store... More 

Review collected in partnership with Best Western

Helpful?
Thank Cassandra L
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. We are so pleased to hear all the wonderful things about your experience with us, and how you enjoyed the location as well. Our staff will continue to work really hard so that every... More 

Phoenix, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have been frequenting Best Western for many years now and I am always impressed at the high level of customer service. I have stayed at this particular location on several occasions and absolutely love the breakfasts, rooms and pool area. All of the staff are helpful and friendly. I highly recommend this location for work or leisure.

Review collected in partnership with Best Western

Helpful?
Thank Matthew D
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We look forward to seeing you soon! More 

Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Maybe I was spoiled after staying 5 nights at the Best Western Plus of Sedona, but I wouldn't choose this hotel again. Nothing terrible, just okay. PROS: Close to the airport and affordable. Front desk workers were very nice and pleasant. Bed was comfortable. Pretty large bathroom. Room and bathroom were clean. CONS: Mold in the air vent. Strange sized... More 

Helpful?
Thank DanyaPa
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for choosing to stay with us on your recent trip to Tempe. We appreciate the feedback on where we can improve and what you liked about your stay. Comments like this help us to get better and we appreciate it. We hope to be of service to you again in the future. More 

Sumner, Washington
Level Contributor
98 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 5 weeks ago

While the rooms are clean, they are cramped and outdated, and they have no upgrades since all the rooms are alike. On my way back down to my car I overheard the front desk person say the washer and dryers were not working, (one of the reasons we chose this hotel since we were on an extended vacation and no... More 

Helpful?
Thank xjigglesx
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking a moment to review your recent stay with us. I would like to apologize for the issues that you encountered. I'm sorry to hear how this affected your experience with us. I see several opportunities here on where we can improve and we will be working on them to ensure they do not happen again in... More 

Tucson, United States
1 review
5 of 5 stars Reviewed June 19, 2016

Maybe its just because we're in love, but I always enjoy staying at this Best Western with my partner when we go to phoenix for a night. The room is always clean, comfortable and cozy. We've only been to the breakfast once out of the times we have stayed here, and I remember that being pretty good too.

Review collected in partnership with Best Western

Helpful?
Thank Kara S
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for staying at the Best Western Plus Tempe by the Mall we are so happy to hear you enjoyed your stay with us, and happy to hear your so in love. We hope you choose to stay with us again whenever your travel needs bring you back to Tempe! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2016

I stayed here for one night with my five-year-old son. The gentleman who checked us in was nice and helpful. The hotel looked fantastic, especially the lobby. The room was clean, the bed was comfy, and all the amenities worked perfectly. Breakfast was fantastic, as well. I highly recommend this place and would stay again in a heartbeat.

Helpful?
Thank Michael L
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback about the hotel, room, bed, and breakfast, which is always so rewarding. We are so pleased you had such a... More 

Burnaby, B.C.
2 reviews
5 of 5 stars Reviewed June 13, 2016

2nd time we have stayed here This hotel is close to Arizona Mills shopping mall, several dinning options are within walking distance. Room was comfortable and clean. Bed was great. Good breakfast. Will stay again when in Tempe

Review collected in partnership with Best Western

Helpful?
Thank JeannieBurnabyBC
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel, we are so happy you had a wonderful experience with your stay! I will share your feedback with our associates they always love to hear about the hotel reviews. It is wonderful to hear positive feedback, which is always so rewarding. We look forward to seeing you soon! More 

Tacoma, Washington
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed June 9, 2016 via mobile

Ok first off I have stayed at this hotel more than four times. First few was great quite and good food service. Then it came to one time 12 to 2:30am was a fight in one of the rooms. I would just get to sleep then they start with fighting all over. The bath tub wouldn't drain. Then this last... More 

Helpful?
Thank sbzdel
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for taking a moment to review your recent stay with us. I would like to apologize for the issues that you encountered. I'm sorry to hear how this affected your experience with us. I see several opportunities here on where we can improve and we will be working on them to ensure they do not happen again in... More 

Arizona
Level Contributor
263 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed June 8, 2016

We have been staying at BW at the Mall Tempe every time we travel from Southern Arizona. It has never disappointed us. We prefer to stay here because we know wjat to expect.....and that is quality service.

Review collected in partnership with Best Western

Helpful?
Thank retdeltee
DOS_BWPT, Director of Sales at BEST WESTERN PLUS Tempe by the Mall, responded to this review

Thank you for your kind review of our hotel! I will share your feedback with our associates they always love to hear about the hotel reviews. Our staff works really hard and so it is wonderful to hear positive feedback, which is always so rewarding. We are so pleased you choose to stay with us, we look forward to having... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel guests will enjoy our 24/7 Sky Harbor International Airport shuttle service, Park-N-Fly rates and appreciate the variety of nearby dining and shopping options in and around the Tempe area. We are a Green Hotel, and received 2015 Green Key Certificate. The Green Key Eco-Rating Program is the first of its kind to rank, certify and inspect hotels and resorts in North America based on their commitment to sustainable “green” operations. Complimentary hot breakfast and Best Western Reward members will be provided USA Today newspaper daily. Won Director's Award for Quality last 4 times in a row. Housekeeping Excellence Award for the 5th time in a row!**The BEST WESTERN PLUS Tempe by the Mall hotel is located across from Arizona Mills Mall and centrally located for business or leisure activities in and around the Phoenix/Tempe areas.The BEST WESTERN PLUS Tempe by the Mall hotel is three miles from the Phoenix Sky Harbor International Airport, downtown Phoenix and is near the Arizona State University campus. This renovated interior corridor hotel, with its casual Southwestern elegance offers 157 well-appointed rooms featuring free direct connect high-speed or Wi-Fi Internet access, cable television with over 70 channels, a microwave, refrigerator in all rooms and many other amenities. A Guests can take advantage of the outdoor heated pool, whirlpool spa and exercise facilities. This BEST WESTERN PLUS Tempe by the Mall hotel is near the sites of major sporting events in the Phoenix/Tempe metro areas including all ASU sporting events, the Diamondbacks, and Insight Bowl and offers several and unique guest stay packages. Make an online hotel reservation today and save at the BEST WESTERN PLUS Tempe by the Mall! ... more   less 

Additional Information about BEST WESTERN PLUS Tempe by the Mall

Address: 5300 South Priest Drive, Tempe, AZ 85283
Location: United States > Arizona > Central Arizona > Tempe
Price Range: $82 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Tempe by the Mall 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Best Western Plus Tempe By The Mall Hotel Tempe
Best Western Tempe
Tempe Best Western
Hotel Style:
#3 Romantic Hotel in Tempe
#6 Business Hotel in Tempe
#6 Family Hotel in Tempe
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