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Quality Inn & Suites of the Sun Cities

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Traveler (3)
Room & Suite (26)
Dining (5)
Overview
  • Excellent35%
  • Very good33%
  • Average13%
  • Poor8%
  • Terrible11%
Travelers talk about
“eggs”(17 reviews)
“front desk”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (151)
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149 results
Traveler rating
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Time of year
LanguageEnglish
49
50
20
13
17
Show reviews that mention
All reviewseggsfront deskan indoor swimming poolwould stay here againyogurtsmall meetingregular roomroom was cleanstaff makesnight's sleepnice staynice breakfasta great place to staystaff was very friendlybell roadnelmotel
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1 - 5 of 149 reviews
Reviewed 3 weeks ago via mobile

I have had the opportunity of traveling all over the world, at many different type of hotels, but I have to say Carla that works the front desk knows how to give the right service to customers which is rare at most hotels. The new...More

Thank mgen5704
Response from Traves S, Operations Manager at Quality Inn & Suites of the Sun CitiesResponded 2 weeks ago

Hello mgen5704, Thank you. I appreciate you taking the time out of your day to leave a review. We can't tell you how happy it makes us that you had an enjoyable experience with your stay. Karla is truly a valued member of our team...More

Reviewed 4 weeks ago via mobile

So I came here with my mom and daughter and the staff here was excellent. We had just stayed at a different hotel with a bad experience and to come to Quality inn was a complete turn around. I was sad to leave. The best...More

Thank sabra k
Response from Traves S, Operations Manager at Quality Inn & Suites of the Sun CitiesResponded 2 weeks ago

Hello sabra k, Thank you so much for taking the time to leave your review. We cannot get better without feedback like yours, so it really means a lot to us. We're so happy you enjoyed our staff, our rooms, and our delicious coffee! Thanks...More

Reviewed 4 weeks ago

First time at a Quality Inn and it won't be the last! Beds were the BEST, pillows were not those oversized things you can't even sleep on, and those are the reasons you want a room. Breakfast was great, internet was fast!More

Thank glenusmc
Response from Traves S, Operations Manager at Quality Inn & Suites of the Sun CitiesResponded 2 weeks ago

Hello glenusmc, Thanks for providing us with a great review. I'm glad that you were able to enjoy our pillows and the breakfast options that we now offer and that the hotel was to your liking. Our team said it was a pleasure accommodating you...More

Reviewed August 11, 2018 via mobile

I just wanted to take a minute and day what a fantastic hotel this is. My family and I stayed here and the service was great. They answered every question I had and made sure I felt welcomed each time I left and returned. I...More

Thank Star Wars A
Response from Traves S, Operations Manager at Quality Inn & Suites of the Sun CitiesResponded 2 weeks ago

Hello Star Wars A, Thanks for your kind review. We're glad that you enjoyed all that we have to offer and we're proud to be your hotel of choice the next time you are in Surprise. We truly enjoy what we do here, myself included,...More

Reviewed August 9, 2018 via mobile

Beware, advertise price was not given after online purchase "bait and switch". Incoming phone line is still not working after 4 days, could not call room to check on kiddos. Pool had stuff floating in it. Breakfast sausage was way-undercooked.More

Thank astst1
Response from Traves S, Operations Manager at Quality Inn & Suites of the Sun CitiesResponded 2 weeks ago

Dear astst1, On behalf of the entire staff at Quality Inn & Suites Surprisel, we want to sincerely apologize for the issues you ran into during your stay. I assure you this is not the way we intend to run our business and these issues...More

View more reviews
About
Description
Quality Inn & Suites - Discount Hotel in Surprise, AZ near Sundome, Sun City Golf Courses, Surprise stadium, Peoria sports complex, offering online specials and online Reservation facility. ...More Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Golf course
Heated pool
Indoor pool
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
69
Price range
$58 - $178 (Based on Average Rates for a Standard Room)
Also Known As
Quality Inn Surprise
,
Surprise Quality Inn
Location
United States > Arizona > Central Arizona > Surprise
Photos
Traveler (3)
Room & Suite (26)
Dining (5)
Pool & Beach (3)
Business Center & Event Rooms (3)
Nearby
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Nearby RestaurantsSee all 209 restaurants in Surprise
Lou's Tivoli Gardens
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.18 miles away
Roliberto's
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.95 miles away
Birt's Bistro
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.13 miles away
Portofino Ristorante West
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.51 miles away
Nearby AttractionsSee all 29 attractions in Surprise
Surprise Stadium
493 reviews
2.84 miles away
Bell Recreation Center
44 reviews
3.06 miles away
Northwest Regional Library
22 reviews
2.76 miles away
Union Hills Golf and Country Club
5 reviews
3.24 miles away
Questions & Answers
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Room Tips
"The room we had was across the street from a train track. Whistle blew when approached an intersection. This..."
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"They're all great."
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"The one-bedroom suite was a great upgrade for us."
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"Four floors, most facing east or west. No room is far from the from desk/lobby, and pool."
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