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Windmill Suites in Surprise

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Windmill Suites in Surprise
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363 Reviews from our TripAdvisor Community

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Showing 362: English reviews
PLYMOUTH
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very nice place to stay close to Sun City , Del Webb, Sun City Grande. Clean, amenable staff, hot breakfast, daily paper, great restaurant across the street and comfortable beds. The only drawback is construction makes it a hard-to-get to location; Very difficult at this time. If you follow the detour signs, you'll never get there. Wait till the main... More 

Helpful?
Thank LYDIA K
Portland, Oregon
2 reviews
5 of 5 stars Reviewed 1 week ago

The only bad thing I can think of is that the carpet is getting threadbare. The suites are spacious and well appointed. The breakfast is appropriate for a hotel in this class. Price in Sept was best in class!

Helpful?
Thank stevenkL6019YK
Marilyn P, Public Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you very much for taking the time to review your stay at Windmill Suites in Surprise. Every review gives us a picture of how we are doing and where we need to improve. Steven, your kind words are appreciated and we are working on a solution to the carpet issue. Best Regards. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Friendly Staff, Great Rooms . Clean/Comfortable beds and Bathroom, great selection as far as Television is concern. Restaurants close by, as well as small Bar. I will definitely be making Windmill my favorite spot .

Helpful?
Thank Jasmine L
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Jasmine for taking the time to review your stay with us at Windmill Suites in Surprise. We strive daily to ensure every guest enjoys their stay with us and clearly by your gracious review we are getting it right. Looking forward to your return in the future. More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here when visiting parents in Sun City West. The suite was nicely furnished with a medium sized refrigerator, two tv's, a jack and Jill bathroom and a wet bar. I had stayed here when it first opened 15 or so years ago, and it is kept up very well. The free breakfast was eggs, meat (sausage one day... More 

Helpful?
Thank Barry B
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Barry for your very kind review of your stay with us. Like yourself a lot of our guests stay with us while visiting their family in the area and we work hard to be the hotel you all think of when planning your next trip. Looking forward to your next visit to Sun City West and the Windmill.... More 

Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 18, 2016 via mobile

We were very pleasantly surprised when we entered our suite. This property is FABULOUS. Two separate sinks. Big king bed. Private bedroom with huge TV you can close off. Separate bath you can close off. Bar with sink and refrigerator. Great hot breakfast. Delicious bacon. Separate living room with another huge TV you can close off. What a SUPER layout.... More 

Helpful?
1 Thank B C
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to give us this glowing review. Our entire staff works hard to make our guests feel comfortable in a clean spacious environment, and "Fabulous" is exactly what we are looking for when our guests want to let us know how we are doing. I will be sharing your review with my staff, both front... More 

Los Angeles, California
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 10, 2016

Pros: Very large room, 2 sinks, nice beds, refrigerator and microwave. Great for accommodating a family. Friendly service. Good price. Cons: Worn down. Really needs to be updated/remodeled as the carpet has that smoking scent and the bathtub is stained from time. It all has a musty smell. I wanted to love it and hope they can remodel.

Helpful?
1 Thank kristina88
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Kristina for taking the time to review your stay at Windmill Suites in Surprise. I especially like to read those like yours that point out the Pros and what we like to call the challenges. This gives us a base to work with in an effort to polish what is already working and improve where we are not.... More 

Surprise, Arizona
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 22, 2016

Next time your in Surprise Arizona, check out The Windmill Inn. It's the perfect location if you enjoy spring training in the near by cities as well as the convenient shopping . The management & staff are among the finest I have ever meet. Supreme customer servivce giving the guest a wonderful experience to treasure. Family inspired with business and... More 

Helpful?
1 Thank Go24Gail
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Gail for that glowing review. Like everyone else, we at the Windmill Suites in Surprise enjoy the occasional pat on the back and yours bowled us over! Nothing is more important to both Management and Staff than having every guest have the exact same experience when staying with us that you did. I of course will pass your... More 

Norfolk, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed July 11, 2016

You're always skeptical when booking a hotel online; the pics are so nice and give you an online perspective of where you're spending your money and we can only put our trust in the advertising. There is no reason to be skeptical with Windmill Suites in Surprise, AZ. This is such a nice, quiet property with an exceptionally friendly and... More 

Helpful?
Thank LuAnn P
Surprise, Arizona
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 20, 2016

Nice older property within walking distance of fast food and real restaurants. The room was small but nice. The suite splits for privacy and the bathroom has double doors. The bed was comfortable and mattress firm. The air-conditioning was needed and was quiet. It was some kind of central unit and not the usual uncontrolled window noise maker. Great TVs... More 

Helpful?
Thank DanielO2
Covington WA
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 10, 2016

Went for a family trip with my parents and daughter. The hotel is clean, well kept and the staff was very helpful. The breakfast in the morning is perfect to get you going. If you are expecting a 5 star hotel, you might want to keep looking, but if you are looking for just what you need in an expensive... More 

Helpful?
Thank SunnySeattle00
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 

Additional Information about Windmill Suites in Surprise

Address: 12545 W Bell Rd, Surprise, AZ 85378-9736
Location: United States > Arizona > Central Arizona > Surprise
Price Range: $71 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Hotel Style:
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
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