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Days Inn & Suites Surprise

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Days Inn & Suites Surprise
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468 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Van Nuys, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Has a very good stay at the Days Inn in Surprise, Arizona. Friendly and courteous staff. I would re-visit this Inn in the near future ...

Review collected in partnership with Days Inn

Helpful?
1 Thank cshelinc
Vitaliy-GM, General Manager at Days Inn & Suites Surprise, responded to this review

Dear Guest, I would like to personally thank you for choosing to stay with us and taking time to write a review about your stay. I am glad to hear that your stay was enjoyable and our staff treated you the way you expected to be treated. I would like to extend our welcome for your next visit with us.... More 

Sun City, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The accommodations were good, the staff great and the pet friendliness was assume. I would stay again

Review collected in partnership with Days Inn

Helpful?
1 Thank allang321
Vitaliy-GM, General Manager at Days Inn & Suites Surprise, responded to this review

Dear Guest, Thank you for taking time to review us on Trip Advisor and most importantly choosing to stay with us. We take great pride in our customer service and hospitality standards and take every step necessary to ensure that your stay is always great. We wish you safe travels and hope to see you soon again. Best regards, More 

Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Wi fi did not work most of my stay one of the Tv s froze and wouldnt work and the breakfast was stale and old but the staff was nice

Review collected in partnership with Days Inn

Helpful?
Thank adfglf
Vitaliy-GM, General Manager at Days Inn & Suites Surprise, responded to this review

Dear Guest, I am sorry to hear that your stay was not pleasant, thank you for letting me know what shortfalls we had. I take every comment to heart and address it right away. I did however noticed that you said that pool was nasty, when did you stay? There was period of time when pool was shut down for... More 

Surprise, Arizona
1 review
5 of 5 stars Reviewed 4 weeks ago

My stay was wonderful. I would stay here again and recommend my friends and family to stay here. You guys need to update the internet speed and you should think about getting hot breakfast. Overall everything else was great . Housekeeping is wonderful and they really do there jobs far as keeping the property clean.

Review collected in partnership with Days Inn

Helpful?
Thank 825claudiay
Vitaliy-GM, General Manager at Days Inn & Suites Surprise, responded to this review

Dear Guest, Thank you for staying with us and I am pleased to hear that you had a great stay. We just updated the internet to allow higher traffic, everyone has a portable device including kids these days, so we had to upgrade the routers since they were meant to handle traffic from early 2000's. I am waiting for approval... More 

Upland, California
1 review
3 of 5 stars Reviewed 5 weeks ago

Drove in from san Bernardino California to see my grand kids, was hoping to have them over to the hotel to swim, only to find the pool was green because the pump was broken. The staff was apologetic but I was still disappointed.

Helpful?
Thank deaconl2016
Vitaliy-GM, General Manager at Days Inn & Suites Surprise, responded to this review

Dear Guest, Please accept my sincere apology for inconvenience, I personally worked on the pool to bring in to life as fast as possible. I've also instructed my staff to recommend going to hotel across the street from us whom have been kind to allow our guests to use their pool, which is in-doors so kids can play longer with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Days Inn & Suites - Discount Hotel in Surprise near Sundome, Sun City Golf Courses, Peoria Sports Complex, Surprise Stadium, Surprise tennis and Raquet complex, offering online specials and online Reservation facility. ... more   less 

Additional Information about Days Inn & Suites Surprise

Address: 12477 W Bell Rd, Surprise, AZ 85378-9799
Location: United States > Arizona > Central Arizona > Surprise
Price Range: $68 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Surprise 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Days Inn Surprise
Surprise Days Inn
Hotel Style:
#3 Romantic Hotel in Surprise
#4 Business Hotel in Surprise
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