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Residence Inn Phoenix NW/Surprise

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Residence Inn Phoenix NW\/Surprise
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214 Reviews from our TripAdvisor Community

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Showing 212: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

This place is wonderful! We needed somewhere to stay temporarily when our AC went out, and we have a dog so it's always a bit harder to find somewhere that's actually clean. The staff is incredibly friendly, the rooms spacious and clean and the complimentary breakfast unparalleled at any hotel I've ever stayed at. All the rooms are suites and... More 

Thank A TripAdvisor Member
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We picked the Residence Inn in Surprise based on the reviews on Trip Advisor and couldn't have been happier! Definitely 5 Star. We were house hunting in the area and needed to be flexible on dates and the front desk was so accommodating. The room was very modern, clean and roomy. It was so nice to have a living area... More 

Thank Barb M
New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I am writing this review even before I leave the hotel! Had a weekend stay for a family gathering and couldn't have had a better experience. Naha Costello, the front desk manager, helped me out with a business task that absolutely had to get done. Oreta, one of the wait staff, helped with breakfast and could not have been more... More 

Thank MM1016
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had to visit a factory opening in Surprise AZ and stayed at the residence inn The place is nice, but the staff really went out of the way to make us comfortable We attended the managers social event in the lobby and enjoyed the best sangria's we ever had It's a five star experience with well appointed rooms and... More 

Thank cjinternational
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2016

We stayed at the Residence Inn in Surprise, Az for 31 days! Our children live a few blocks away, and the convenience is wonderful! Everyone from Dawn, the General Manager, to Nahla, the Desk Manager, to Darnell & Layla at the front desk, to Angie, Mercedes, Oret, & Cheri that served and prepared the delicious breakfasts & Mixes that we... More 

Thank Yvonne. S
Level Contributor
3 reviews
5 of 5 stars Reviewed July 14, 2016

This hotel is one of the best that I've stayed at among all the Residence Inn chains I've been to. It is very clean, the staff were very friendly & helpful, and they served quite a variety of good choices for a hot breakfast. The location is just perfect - just walking distance from the Surprise Tennis & Racquet Complex... More 

Thank Jennifer G
West Chicago, IL
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed July 9, 2016

I really enjoyed staying at this hotel and hated leaving. The staff was very friendly and the hotel was super clean. The room was beautiful and worked out very well for our family. It is always nice to have a kitchen area to be able to eat in the room and relax after a long day. The pool was also... More 

Thank Elaine9904
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

For a Residence Inn this gets 5*. The staff is great, super friendly & helpful! Room was very clean and well appointed. Bed was pretty comfortable an the wifi was fast. The social hour with a local restaurant was a nice touch. Although we had just eaten we stopped in for a beer and it looked like a nice spread.... More 

Thank bostonSkT
Akron, Ohio
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 25, 2016 via mobile

Room was clean and spacious, front desk and staff very friendly. We came in June during a hot spell (112+ every day). If you hit the pool before 9am you'll likely have it all to yourself, and it'll be in the shade too. Free breakfast each morning, and throughout the week they have little themed evenings with free food. Nice... More 

Thank Wolfsmith
Corona, CA
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 24, 2016

At the end of our wait to move into our home, we stayed a few nights at this hotel. I was pleasantly surprised - and disappointed that the few times we had been here that I didn't stay at this hotel!! The lobby/staff/parking are all easy and very nice. The room is a wonderful delight of decor and highly functioning... More 

Thank dlgnca
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Management photos: Courtesy of the property manager

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Hotel & Grounds (4)
Room/Suite (16)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Residence Inn N/W Phoenix Surprise Arizona - the closest extended stay hotel to Luke Air Force Base, Banner Sun Health Research Institute, Ford Proving Grounds and Toyota Proving Grounds. Located next door to Surprise Stadium home of the Texas Rangers and Kansas City Royals and near Peoria Sports Complex, Camelback Ranch and Goodyear Ballpark discover why the Residence Inn Surprise N/W Phoenix is the premier hotel for Arizona Cactus League Spring Training. ... more   less 

Additional Information about Residence Inn Phoenix NW/Surprise

Address: 16418 N Bullard Ave, Surprise, AZ 85374-8805
Location: United States > Arizona > Central Arizona > Surprise
Price Range: $123 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Phoenix NW/Surprise 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Residence Inn By Marriott Phoenix Nw Surprise Hotel Surprise
Hotel Style:
#1 Romantic Hotel in Surprise
#1 Business Hotel in Surprise
#1 Family Hotel in Surprise
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