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Comfort Inn & Suites Surprise

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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Escondido, California
Level Contributor
299 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 6, 2016

great room, great people. good breakfast, construction makes it a bit hard to locate, but be patient. stay here and be cool. more luxury than you would guess for the price, and you get points toward $50 gift card

Helpful?
Thank mike m
Erik H, General Manager at Comfort Inn & Suites Surprise, responded to this review

Thank you for staying with us at the Comfort Inn & Suites Surprise! We look forward to having you stay with stay with us again. More 

Texas
Level Contributor
118 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 6, 2016

We stayed one night on a motorcycle trip. Our room was a nice suite with a balcony area. We parked the bike right outside the room, which made loading and unloading easy. Clean room and a super nice lady at check-in.

Helpful?
Thank jbooth2099
Erik H, General Manager at Comfort Inn & Suites Surprise, responded to this review

We are so pleased to hear that you enjoyed your stay with us at the Comfort Inn & Suites Surprise. Hope that if your adventures find you again in Surprise that we will again be able to provide you with your Hotel needs. More 

Rancho Cucamonga, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 29, 2016 via mobile

I have stayed at this hotel several times and each time the rooms are clean. The pool is also nice as it is never busy which allowed for great fun in the hot Arizona summer. The staff is always friendly and attentive to guest's needs.

Review collected in partnership with Windows 10 app

Helpful?
1 Thank thekneal
Erik H, General Manager at Comfort Inn & Suites Surprise, responded to this review

Thank you for staying with us again here at the Comfort Inn & Suites Surprise. We look forward to seeing you again for your next trip! More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 25, 2016 via mobile

It was great. Unfortunately we weren't able to experience much of the hotel and the surrounding areas much as we were only there for basically a day, but it served its purpose. If you're looking for comfort at an affordable price, sans critters, and outstanding employees, this is your place. Be warned that when we arrived (5.17 -5.19) there's a... More 

Helpful?
Thank Cornelius F
Erik H, General Manager at Comfort Inn & Suites Surprise, responded to this review

We hope that next time you stay with us you will be able to enjoy more of our beautiful town. We thank you for your kind words and we look forward to having you stay with us again at the Comfort Inn & Suites Surprise. More 

McDonough, Georgia
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed May 21, 2016 via mobile

My husband and I stayed here two nights and it was a good stay we got in really late and the desk attendance was awesome from the start til we left. This is a great hotel to stay in, anything you need was all around it from gas stations, restaurants, target, Walmart not to far. Good location.

Helpful?
Thank Kenyetta F
Erik H, General Manager at Comfort Inn & Suites Surprise, responded to this review

We are glad to hear that you enjoyed your stay with us at the Comfort Inn & Suites Surprise. More 

Green Valley, Arizona
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 25, 2016

Rooms where clean comfortable just one problem if you have a laptop it will not work, and it did say they had WIFI spoke with the girl at the desk oh no one has complained that didn"t help the problem I was disappointed. It was close too everything but that's a big problem if your a business person and need... More 

Helpful?
Thank BADABING_10
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 21, 2016 via mobile

Nice hotel, centrally located near the Sun City area. Clean, large rooms, comfortable bed, coffee maker in the room, important if you are a coffee person. Friendly staff, good hot breakfast, breakfast room clean and neat with good breakfast choices. Now being remodeled.

Helpful?
Thank Robert T
Willow Grove, Pennsylvania
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 21, 2016

Surrounded by shopping center and road construction is the comfort inn. This was our second visit to this hotel. No beautiful views out your windows, not a quiet setting, but it has everything we needed to relax and enjoy our visit. Our room was not ready when we first arrived, but we were given another room. It was on the... More 

Helpful?
Thank Hjg G
Scottsdale
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 20, 2016

I stayed for one night. It was just perfect. The bed is comfortable, the suite was lovely, lots of TV channels.... most impressive was the customer service at the front desk. The agents (sorry I can't recall their names) were very helpful and explained how to access the pool, fitness center and the free breakfast. May I add that this... More 

Helpful?
Thank BoomerRhonda
Las Vegas, Nevada
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 23, 2016

Went to Surprise to get away for a 3-day weekend. Planned a trip to go to the Wildlife Park so this was a good location for our stay. It really was a nice, clean hotel. The front desk personnel was pretty friendly, albeit she seemed to not be very fond of the city itself, but overall her customer service was... More 

Helpful?
Thank Heather S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Surprise

Address: 13337 W Grand Ave, Surprise, AZ 85374-4070
Location: United States > Arizona > Central Arizona > Surprise
Price Range: $69 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Surprise 2.5*
Number of rooms: 86
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Also Known As:
Comfort Inn & Suites Surprise Hotel Surprise
Comfort Inn And Suites Surprise
Comfort Inn Surprise
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