The newly remodeled room had tile flooring, but the room smelled bad and bed bugs were on and around the bed. I found at least 8 of the little bugs. There is nothing positive to say. My recommendation find somewhere else to lodge.
No maid service and any perks that are normal elsewhere. Caters to the infirmed and keeps them onboard to fill the quota. Disgusting. Could be GREAT but is not. Horrible manager. Very loud and rude. Tormented dog on the premises.
Rooms are dirty and gross, rooms have holes in walls and roof, and overall it was just plain gross. Carpets In the room are so dirty, I did not walk around without shoes on. Staff were not helpful and when we asked for towels because there were none in the room, they acted very put out that they had to give us any, then tried to say there were already towels in the room and not give us any. I will NEVER stay at this hotel again!
it was quite cheap for the enjoyment for my family and i reserved:) ever since the motel has been taken over by a hard working and dedicated manger ... it feels like the motel is brand new!!! when i stepped in the room it smelled so fresh and clean!!! and the beds were soo fluffy and soft... every thing had that newly cleaned and fresh bought feel!!! the new manger made use feel welcomed and cared for and if we needed anything to go straight to her :) i know for sure we will be coming back to this place! keep up the hard work !!!
They accept pets. That was the only good part. I have stayed in many austere, budget minded places before but this place was just plain dirty and left us with bug bites all over us. Bleach and a vacuum would do wonders. My dogs have never lived so nasty. Even though I get to come back to Show Low and testify in the domestic abuse case that happened in the room next door, I won't stay at the thunderbird. The police noticed that we weren't the typical residents if this motel. The 911 operator didn't understand that we didn't live here. The Coffee Mania was the only point of sanity. It was clean and the coffee is good.
I recently stayed here for two weeks & enjoyed each day. The managers Summer & Anthony are super sweet always making sure you are comfortable & right their for your every need. Plus they are very pet friendly who could ask for any thing more. Thank you both for making my stay so nice. See you next year.
For the budget minded traveler, this motel is adequate and inexpensive. The room was very comfortable, even had a fridge and microwave, with the one outstanding drawback being a very small and outdated bathroom. I got the feeling that the current owners are remodeling the units, and just haven't gotten around yet to updating the bathrooms, because I noticed many updated features, such as the AC/heating and the room decor. The bed was very comfortable and front desk staff was friendly and efficient, and everything seemed very clean. This is certainly a no frills motel, as ice was available upon request only, and coffee is available for a price at the Coffee Mania shop on site. The woman running the coffee shop was rather surly, but I don't think she is directly associated with the motel. There are also several eating/drinking establishments very close to the motel, and the location is very near a small park with an interesting centerpiece featuring the two cowboys whose card game gave name to the town. Despite my room being close to the main road through town, it was not noisy as the traffic subsided quite a bit after dark.…