We travel a lot and frankly, our expectations tend to be very high (some might say too high) for inns in popular tourist areas. So when those expectations are exceeded, we feel it’s worth noting. Everything about the place was great...cleanliness, amenities, the unique decor of our room, the beautiful grounds and of course the awesome Sedona views. But the way the staff made sure our stay was exceptional, without being intrusive, really impressed us and guaranteed that we will return for a longer stay in the near future.
We were very excited to be staying at the Suites of Sedona but were very disappointed when we arrived. The suites are located behind an industrial complex and you pull into an all gravel driveway. Once checked in, we were taken upstairs on worn wooden steps to the Sacred Feather suite which only resembled the picture on their website. The suite looked old and tired, the closet light was out, the closet door only partially opened because of thick carpeting and the toilet was noisy and constantly running. Half of the balcony was wet from drainage from the hot tub (it never dried up for 3 days that we were there). Looking over from the balcony their were numerous air conditioners just throw on the back side of property. The other view was an empty parking lot. Your view of the mountains was very limited. You mostly saw other rental property or homes. This does not sound like their website advertised "luxurious suites" and "great red rock views". Let me assure you that is not the case. Returning from our first day out we found that our room was not serviced. We had to make a request to have our room cleaned but then found out there was no housekeeping. Listen, we have stayed at many bed and breakfasts throughout the country and for less money and for the Suites of Sedona to boasts all of their accolades is a joke. They do not measure up to any upscale B&B in any terms. The place needs an overhaul and updating. Service was adequate. Breakfast was served in our room but no one came back to get the dirty dishes. I usually do not write reviews but this time it was different. We paid a good price for a room that you expect it to be what their website advertises. If you are considering booking this place I would look around a little bit. Sorry to have to write this but unfortunately The suites of Sedona website does not reflect the correct information. I am seriously confused as to how other reviewers gave this place a 5 star rating. There is no way it is even close to that rating.…
Great room super clean cute hot tub fireplace very romantic amazing bread & breakfast service hospitality sweet and kind. Candles were also left a cute little wine bar and corkscrew completely everything you could possibly need. Can't wait till out next trip. Best place to stay well worth the price.
My husband and myself spent our 10th wedding anniversary here and they went above and beyond! We walked into our villa, Sacred Feather, and was amazed to see the staff had decorated the room for us and there was the most delicious fresh baked bread! Everything exceeded our expectations!! The Chef made the most beautiful and best breakfast. We will most definitely be returning.
My husband and I loved this property. We stayed in Ghost Rider. The room was immaculate, very comfortable bed which is a must for me when traveling. The huge shower was so nice overseeing the mountains in the back ground. The private hot tub was a nice treat to go into every night. The staff were very friendly and accomodating. The breakfast was such a nice treat to have in our room every morning. And of course the fresh baked bread ready and hot for when you checked in. We will definitely book again if we come and visit the area again. A must stay when visiting Sedona. Highly recommend 5 star all the way!