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Comfort Suites Old Town

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Comfort Suites Old Town
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161 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Pinetop-Lakeside, Arizona
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at this hotel numerous times in the past two years. It's always clean, staff is friendly and helpful, quick breakfast is good and they accommodate my weird room preferences (like not near the elevator or ice machine). Will continue to stay there when in the area.

Helpful?
1 Thank Maryjo S
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your review! We are so glad to be your first choice of accommodations when you visit Scottsdale. Our staff works diligently to ensure that our guests enjoy their stay with us. If there is ever anything we can do to make your stay more comfortable, please let us know right away. We look forward to your next... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean, the bed was comfortable, towels were nice. The personnel were all pleasant. I will stay here again on my next trip to Scottsdale. the location is perfect, near shopping and restaurants.

Helpful?
Thank Jeanne S
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for reviewing our hotel! We are so glad you enjoyed your stay with us. Please let us know if there is anything we can do to make your next stay more comfortable. We look forward to your return. More 

Phoenix, Arizona
2 reviews
3 of 5 stars Reviewed June 20, 2016

So I checked in and the front desk clerk has got to have some issues in communicating. Every 3 words he says "uh ok" when I am not even talking to him. The lobby is the best part of this place and the only area of the hotel that is relatively cool temperature-wise. My first room had an AC unit... More 

Helpful?
Thank dirtybooger
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your feedback regarding your stay with us. Our goal is to always deliver comfort and excellent service to our guests, and I apologize that you did not fully experience the level of comfort and service we strive to deliver. Arizona summers are scorchers, sometimes with temperatures reaching into the 120s, and we do our best to combat... More 

Great Falls
1 review
5 of 5 stars Reviewed June 6, 2016

Had to leave a review for this property. Amazing staff, service and location! Namely, Dorothy Knudson (Manager) is hugely accommodating and eager to ensure all needs are met, met quickly and satisfactorily. In addition, Sergio, head of maintenance, is not only just personable and friendly, he ensures if anything needs fixed, he does it quickly and graciously. Levette, housekeeping, is... More 

Helpful?
Thank Joeymartin96
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your kind words and positive feedback! I'm so glad to hear the staff treated you well and helped you feel at home during your stay with us. We are glad you chose to stay with us and hope you will choose us again the next time you visit. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 17, 2016

Second visit to this hotel. This time for four nights. It's clean, neat, well cared for and comfortable. This hotel has all the necessities and some very nice additional features like an indoor pool and of course, a full breakfast buffet. It's in the heart of Scottsdale and very convenient. The staff are all very pleasant and helpful. We'll be... More 

Helpful?
Thank Tom V
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thanks for sharing your comments with us! We do our best to take care of our hotel and the amenities here. We look forward to your return! More 

Level Contributor
7 reviews
4 of 5 stars Reviewed May 10, 2016

Stay starts off right with friendly staff! Everything is clean & tidy. Comfy beds. Breakfast has nice & filling variety on rotation of cooked eggs/meat/biscuits gravy, with yogurt, fruit etc. Indoor hot tub a plus. Wi-Fi works great, tends to be quiet. 1 type of King suite comes with King Bed, TV, Partial Divider, Love Seat/Pull out bed, coffee table,... More 

Helpful?
Thank Di H
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thanks for sharing your feedback with us! Please come see us again the next time you visit Scottsdale! More 

Reno, Nevada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 9, 2016

Hotel is ok. Best to eat off site, including the "breakfast" in the morning. Property close to Old Towne and I was blessed to have some stellar dining experiences. Hotel room smelled like sulphur. Desk folks were nice, property dated.

Helpful?
Thank Daniel S
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Old Town certainly has some excellent dining establishments, and we are fortunate to be located so conveniently close to them. We want our guests to enjoy their stay with us and strive to deliver the best customer service possible. If ever you have a problem with your room, please let our staff know right away so that we can take... More 

2 reviews
5 of 5 stars Reviewed May 1, 2016 via mobile

We had a long motorcycle through some nasty weather,we were a mess and so were the bikes.After cleaning ourselves up,we decided to clean up the bikes.We decided to find a car wash,the front desk clerk Teresa said dont do that ill take care of you.She went and got towels and a bucket and soap,and pulled out a hose from behind... More 

Helpful?
Thank Randy P
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thank you for your kind words! I'm so glad to hear the staff treated you well and assisted with your bike washing needs. That is the level of service we strive to deliver. Please come see us again the next time you are in the area. More 

San Francisco, CA
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 19, 2016 via mobile

Basic, but clean. Only 2 blocks walk to Giants game. Room had a desk and an average size bathroom. Free breakfast (very basic continental). Right in downtown, so also walking distance to restaurants, bars, etc. We will stay there again for our next spring training trip!

Helpful?
2 Thank Aim_8
Kim C, Manager at Comfort Suites Old Town, responded to this review

Thank you for your comments. We were very happy to have you and look forward to seeing you next year! More 

Belmont, California
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 18, 2016

A great location for spring training and old town activities. We stay at this hotel every year and fine the location is close to shopping, dining, old town activities and of course the ball park. The staff is friendly and very helpful, rooms are clean and roomy and will continue to use this hotel when visiting Scottsdale

Helpful?
Thank 78reg
Dorothy K, General Manager at Comfort Suites Old Town, responded to this review

Thanks for visiting and sharing your experience with other travelers. Please come see us again the next time you come to Scottsdale! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Have a great stay at the Comfort Suites® Old Town Scottsdale hotel in Scottsdale, AZ! This is an all-suites hotel near Scottsdale Stadium, which is an MLB spring training ballpark. This smoke-free, family-suite Scottsdale hotel is ideal for your Arizona vacation, as we are conveniently close to several of the top Phoenix attractions, including Desert Botanical Garden and Taliesin West, home of famed architect Frank Lloyd Wright. Baseball fans appreciate that this is a hotel near spring-training stadiums; golfers are glad that this is a hotel near championship golf courses; and auto-racing fans are happy that this is a hotel near Phoenix International Raceway! ... more   less 

Additional Information about Comfort Suites Old Town

Address: 3275 N Drinkwater Blvd, Scottsdale, AZ 85251-6405
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range: $69 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Old Town 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Suites Old Town Scottsdale Hotel Scottsdale
Comfort Suites Scottsdale
Scottsdale Comfort Suites
Hotel Style:
#48 Business Hotel in Scottsdale
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