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Courtyard Scottsdale North

Traveler (29)
Room & Suite (30)
Videos (1)

About

#47 of 79 hotels in Scottsdale
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Centrally located in North Scottsdale, near TPC Golf, WestWorld, upscale dining and shopping, the newly renovated Courtyard Scottsdale North offers spacious guestrooms, meeting space options and an array of on-site amenities, including the resort like indoor/outdoor Bistro Bar. Enjoy the best of Scottsdale, with easy access via Loop 101 Freeway to the Mayo Clinic, shops at Desert Ridge marketplace, WestWorld, Taliesin West and various golf courses.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Restaurant
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Hotel links
Visit hotel website
Offers & Announcements:2K Every day at Courtyard
Hotel deals

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
38Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
278Reviews
2Q+A
59Room tips
Traveler rating
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Popular mentions
My friends and I stayed here for a few nights before and after a backpacking trip to the Grand Canyon. We had a great stay and they have a lot of accommodations we enjoyed. The pool is awesome, the bar is great and Jenna at the front desk is absolutely the best! Very friendly staff and I would definitely stay here again.
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Response from TeamMarriott, Manager at Courtyard Scottsdale North
Responded 3 days ago
Dear janetdL9374VA, Thank you for making the Courtyard Scottsdale North a part of your travel plans and for mentioning Jenna's exceptional service. We always enjoy sharing great comments with our team members. Making sure every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. We are also happy you liked our comfortable accommodations, bar, and relaxing pool. It was our pleasure hosting you and your friends, and we look forward to your return! Lori Halm Area General Manager
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What is it about the Courtyard North Scottsdale that you have to practically follow up for complimentary water upon check in? We booked AAA Hot Deals using the Marriott website which includes complimentary water upon check in. When we asked the Front Desk for water upon check in, the Front Desk clerk said, “oh we’re not that kind of hotel”. And when we returned from dinner, I asked again and it was a different Front Desk lady who was very unfriendly asked, “do you want it now?” are the Front Desk staff trained on how to treat guests? It’s just water. More than that, it’s clearly stated on the Marriott website when you book a room and select AAA Hot Deals. In most hotels, when you check in, the Front Desk normally let you know what’s included in your stay I.e additional 20% discounts on retail, bonus points, complimentary water, two draft beers, early check in at noon, etc. NONE of this was mentioned. The Courtyard North Scottsdale staff should be informed and check how a room was booked and what comes with it and the Front Desk can do a better job welcoming your guests.
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Response from TeamMarriott, Area General Manager at Courtyard Scottsdale North
Responded Jun 4, 2019
Dear Ourcomments2010, Thank you for being our guest and for providing your feedback. We are terribly sorry about our shortcomings when you arrived at our hotel. We apologize that we did not provide you with the proper information and that we did not offer you the amenities that were included in your reservation package. We have addressed your concerns with our front desk, and we are reviewing procedures to prevent similar mistakes going forward. We appreciate your business and hope you will consider staying with us again to experience the excellent hospitality we are typically known for providing. Lori Halm Area General Manager
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Nice hotel. Really friendly staff. Always a smile on offer and cannot be more helpful. Special mention to Trevor behind the bar. Great service. Would come back next time in Phoenix. Rooms comfortable and good air con!
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Response from TeamMarriott, Manager at Courtyard Scottsdale North
Responded Mar 30, 2019
Dear EDCtravel, Thank you for choosing to stay at Courtyard Scottsdale North. Our first priority is delivering a service that is second to none so our guests can relax and enjoy their home away from home. We will share your compliments with the team especially Trevor. We appreciate you taking time out of your day to share your comments. We look forward to your return visit. Lori Halm Area General Manager
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We stayed here for our middle school son’s baseball tournament. We also saw a girls high school volleyball team staying at the hotel. The hotel did a fantastic job, considering all the kids here. When I requested to change our room (rooms facing Scottsdale Road are very noisy), the front desk attendant accommodated me. Housekeeping, the front desk, the bar, and bistro (Starbucks Products) all provided excellent service. The hotel has easy access to the Pima Hwy (101). There are restaurants within walking distance, as well as a 5 minute drive to the nearby Kierland Commons. Old Scottsdale is about a 25 to 30 minute drive. I thought all the recent renovations were pretty nice, including the fake wood flooring in the hotel rooms. I prefer that over the carpet as it seems cleaner. I do think that the hotel should have replaced the guest room windows, though. The pool was a little cold, but my son really liked the hot tub. All in all, it’s a good place to stay.
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Response from TeamMarriott, Manager at Courtyard Scottsdale North
Responded Mar 24, 2019
Dear Kerander, We are glad you chose Courtyard Scottsdale North while you were here for your son’s baseball tournament. Thank you for letting us know our location was convenient for you and that our staff took such great care of all of your needs. It was a pleasure having you as our guest, and we look forward to seeing you and your family soon. Lori Halm Area General Manager
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i have been a Marriott rewards member for quite a while and was staying here using my points. However, the stay was very disappointing. The hotel has just undergone a renovation, but not necessarily for the better. While the room was nice, the vanity area was very small and cramped. They also eliminated the luggage racks, so if you have more than one suitcase, you may end up putting it on the floor. However, the biggest issue was the combination shower/tub in which the "switch" that turned the tub faucet into the shower did not work completely so if you were taking a shower, the water would run both from the shower and tub and the tub was slow draining, so you were standing ankle deep in water while taking a shower. Since we were there several nights, we reported the situation to the front desk and they advised us that we were not the only people who had that issue. However, the situation was never resolved. I would also request a room that did not face N. Scottsdale Road as you will hear the street traffic. Will stay elsewhere on our next visit.
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Response from TeamMarriott, Area General Manager at Courtyard Scottsdale North
Responded Mar 11, 2019
Dear Harry M, Thank you for your loyalty to our brand and sharing your feedback about your recent stay with us. We apologize for the unresponsive and unsatisfactory service you received during your stay and the plumbing issues you experienced in your room. We are meeting with our team to address these issues, so they do not reoccur. It was a pleasure having you as our guest, and we hope you will consider staying with us again to experience the excellent hospitality and accommodations you should always expect from us. Lori Halm Area General Manager
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PRICE RANGE
$84 - $310 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott scottsdale north hotel scottsdale, courtyard scottsdale north, scottsdale courtyard, scottsdale marriott
LOCATION
United StatesArizonaCentral ArizonaScottsdale
NUMBER OF ROOMS
153
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