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Hyatt Place Scottsdale/Old Town

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Hyatt Place Scottsdale\/Old Town
Hyatt Place Scottsdale/Old Town
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591 Reviews from our TripAdvisor Community

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Showing 566: English reviews
Portland, Oregon
Reviewed 1 week ago NEWvia mobile

This is a good Hyatt property with the usual Hyatt breakfast (several delicious options). The room has a nice divider to give a little bit of privacy between the bed and the sofa sleeper. The one negative I would say is that the bathroom is extremely small and that you have to open the door all the way just to...

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Helpful?
Thank JP_y_LP
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear JP_y_LP, Thank you for taking the time to review your visit of Hyatt Place Scottsdale/Old Town. Our location is great for exploring all the great restaurants, shops and art galleries. We hope you will be our guest again soon. Best regards, Janet Woolf-Hof General Manager

Scottsdale
Reviewed 1 week ago

Manager on duty does not know what customer service is. Instead of assisting guests rather be condescending and rude to guests. I have to sincerely say I was appalled and offended by his approach and his tone in dealing with guests and customer service. The back and forth condescending comments from this manager were unfortunate and unnecessary. We will not...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 133tyw
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear 133tyw, I appreciate getting your feedback and I have responded back in a private forum regarding your concern. All credit policies are in place to protect both our guests and the hotel from any potential credit card or gift card fraud. It is my hope that we can speak personally. Sincerely, Janet Woolf-Hof General Manager

Newport Beach, United States
Reviewed 1 week ago

Hotel was conveniently located in the middle of Old Town and walking distance to restaurants and bars. Hotel staff was courteous and attentive. Check in process was quick and the breakfast included in my stay was better than expected.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ryanv796
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear Ryanv796, Thank you so much for staying with us! We appreciate you taking the time to let others know about your stay. Your business means so much! Please come back soon! Sincerely, Janet Woolf-Hof General Manager

Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank elliew85
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Pearland, Texas
Reviewed 1 week ago

Great location to stay out during WM Phoenix Open. 25 minutes south on Scottsdale Blvd. Extremely mice staff. Walking distance to good local restaurants. Large room with fridge, King bed and foldout couch good option for 2. Free breakfast tasted good with numerous options and nice amenity. Parking no problem and hotel has security guard on site occasionally. Hyatt points...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Maverick697
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear Maverick697, Thanks for taking the time to let others know about your stay at Hyatt Place Scottsdale/Old Town! We hope you had a great visit to beautiful, sunny Arizona for the golf tournament. We hope your travels bring you back soon! All the best, Janet Woolf-Hof General Manager

San Juan Capistrano, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank lindanX7005DR
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Wahoo, Nebraska
Reviewed 2 weeks ago

Comfortable hotel with great staff in the heart of old town Scottsdale. Good hot and cold breakfast in morning. Nice little bar where you can have a drink/coffee and pick up a salad, sandwich or something sweet. Hotel would arrange golf cart pick up or drop off in Old Town Scottsdale. Quiet comfortable and reasonable. I'd stay again

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank LKL
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear LKL - We appreciate you taking the time to review the hotel on Trip Advisor. Your comments about the staff so important as they really love what they do! We hope you will come back soon. Sincerely, Janet Woolf-Hof General Manager

Des Moines, Iowa
Reviewed 3 weeks ago

Great hotel, really enjoyed the breakfast every morning. Samire was AWESOME at the front desk and making sure the breakfast was always full of items and keep the coffee pots filled. Samire made suggestions on where to eat within walking distance and also suggested place to visit.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jcboor
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear JCBoor, Thank you so much for your kind words about Samire. She is terrific! I will pass on your compliments. Our complimentary breakfast will be under going some upgrades soon. We are excited to share this in the near future so we hope you will be back! Best regards, Janet Woolf-Hof General Manager

OVERLAND PARK
Reviewed 3 weeks ago

This was a business trip, so there wasn't a lot of time to explore. The room was very spacious, with 2 Queen beds, a spacious sitting area, a desk and wet bar area. Plenty of outlets for all my electronics. You can order food at the front desk and eat it right at the bar or get it to go...

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Helpful?
Thank Pamela M
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear Pamela M, Thank you for taking the time to review your recent stay at Hyatt Place Scottsdale. Hopefully you can come back for a personal trip or perhaps again on business. We know you have many other hotels in the area to choose from. We appreciate you selecting Hyatt Place Scottsdale/Old Town. Sincerely, Janet Woolf-Hof General Manager

Reviewed 3 weeks ago

I hate to be negative about a place, especially because the kids working there were friendly and tried to be helpful, but it's been gnawing at me and I feel ripped off. I can't believe I paid approx. $250/night for this dump (granted, there was some kind of event in town, but still...). The place lacks signage. It's dingy. Parking...

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Helpful?
1Thank Burt M
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this review

Dear BurtM, I am very sorry to hear that you did not enjoy your visit. Comments such as yours are taken very seriously. I will certainly look into the concerns about your room condition as this is not the normal feedback we receive. Great to know the staff was the shining light in your experience and I will pass on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hyatt Place Scottsdale Old Town is located approximately 3 blocks from Old Towne Scottsdale and 15 miles from Sky Harbor International Airport ... more   less 

Additional Information about Hyatt Place Scottsdale/Old Town

Address: 7300 E 3rd Ave, Scottsdale, AZ 85251-3995
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range: $127 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Scottsdale/Old Town 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Booking.com, Expedia, Orbitz, Priceline and Travelocity so you can book your Hyatt Place Scottsdale/Old Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Scottsdale Hotel Scottsdale
Scottsdale Hyatt Place
Hyatt Scottsdale
Hotel Style:
#5 Green Hotel in Scottsdale
#8 Business Hotel in Scottsdale
#13 Romantic Hotel in Scottsdale
#18 Family Hotel in Scottsdale
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Scottsdale/Old Town staff and other travelers.
3 questions
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Questions? Get answers from Hyatt Place Scottsdale/Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ice machines are on odd numbered floors.”
 of 5 bubbles pamelamX2398RD, 3 weeks ago | Read review
“If you don't get a first floor room, be prepared to carry your luggage up one or two flights of stairs.”
 of 5 bubbles 373burtm, 3 weeks ago | Read review
“Rooms have an "open bathroom format" (sink is out in the open part of the room). The toilet and shower are separated by the bathroom door.”
 of 5 bubbles silvercat707, Dec 29, 2016 | Read review
“We had a room with a King size bed and it had a shower no tub. I was told that the rooms with Queens had the tubs.”
 of 5 bubbles MPG-TX, Dec 27, 2016 | Read review
“Try to stay on the high floor although you might have to deal with somewhat slow elevator service.”
 of 5 bubbles 691BrigitteB, Dec 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question