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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,126 Reviews from our TripAdvisor Community

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Showing 2,086: English reviews
Brighton, Michigan
Reviewed December 31, 2014

I was delighted with a stay at this sprawling and picturesque resort which I just returned from this evening. From the moment we arrived, the customer service was top notch, very enthusiastic and everything was easily attainable-from spa appointments, to drivers, to a tootbrush replacement. We enjoyed the pool, the spa, the tennis courts too. In a very convenient location,...

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Helpful?
Thank Toria1212
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to review your recent stay. We are pleased to hear that the service, accommodations, and amenities were all to your liking! We sincerely appreciate your recommendation and look forward to welcoming you back to warm Scottsdale again soon:)

Burlington, Vermont
Reviewed December 31, 2014

We were treated to a night at the Phoenician in December of 2014 during one of the busiest times at this resort. The property is beautiful with 9 pools including a hot tub. Our suite was incredible with gorgeous views and a very comfortable bed. We were truly impressed with the service. Lisa, our server at Il Terazo, was very...

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Thank 99_amber_999
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for wonderful review. We are delighted to hear that you enjoyed your recent stay at The Phoenician! Please come back and see us again soon.

Los Angeles, California
Reviewed December 30, 2014

My boyfriend and I spent last weekend at this lovely Starwood resort. We chose the hotel based on other Trip Advisor reviews and were not disappointed. The entire resort is beautifully maintained and offered wonderful amenities - three 9-hole golf courses (we are not golfers so we did not use), nine pools, a gym, spa, and numerous outdoor games such...

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Thank 129steph
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your experience online with others. It’s wonderful to hear that you and your boyfriend enjoyed many of the resort’s amenities including the pools, gym and Centre for Well-Being spa! We are, however, disappointed to hear that some aspects of your stay fell short of meeting our AAA Five Diamond standards. Please know...

Levis, Canada
Reviewed December 30, 2014

First off all I must say I'm a Starwood Preferred guest and before our arrival we received email by a guest personalization specialist wow! first time ever. She ask few questions about our next visit and plan a lot of surprises for us. I was celebrate something and we choose this resort to play tennis. The room was large, very...

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Thank drmartine
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for your wonderful review! We are incredibly pleased to hear that your recent stay met all of your expectations, especially in regards to our tennis facilities. Thank you for choosing to celebrate at The Phoenician – we look forward to your next visit!

Boulder, Colorado
Reviewed December 29, 2014

We visited in December of 2014 for a family gathering and to play golf. The resort is beautiful with lovely gardens and fanciful artwork. The golf course is delightful and challenging. What made the stay exceptional enjoyable was the super friendly people who helped with bags, food, golf, etc. An unexpected highlight of our stay was hearing the inspired Anthony...

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Thank Bazingo
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your recent review. We are delighted to hear that you enjoyed many of resort’s offerings, including a performance at the Thirsty Camel by Anthony Mazzella! Furthermore, we truly appreciate your kind comments regarding the quality of service you received from our Ambassadors. It was a pleasure having you as our guest and we hope to welcome...

Reviewed December 28, 2014 via mobile

So my wife and are here on a much needed vacation. We are Gold level and also 3 star elite with their vacation ownership. We booked this a month out and were told we would get an upgrade upon arrival by our concierge 2 days prior to arrival. We checked in around noon and are told there were no upgrade...

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1Thank Sam P
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to post your review. We are incredibly disappointment to learn of your experience, which is certainly not representative of our AAA Five Diamond standards. Despite the winter holidays being one of our busiest times, we strive to create the most exceptional, personalized experience for each and every guest – just as we do every...

Los Angeles, California
Reviewed December 28, 2014

I stayed here with my family of 4 and our friend's family of 4 over Thanksgiving break. We had a few hiccups at check in (not able to get our room until 7pm), but the hotel went out of its way to make everything right. It is really a fabulous place for families. There are multiple pools, a great water...

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Thank Justin F
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your review on Trip Advisor. Although you experienced a small hiccup at check-in, we are happy that our Ambassadors were able to quickly rectify the situation. It’s also great to hear that you and your kids enjoyed the Funician’s Club, water slide and our new splash pad, SURGE. We truly appreciate your...

Colchester, Connecticut
Reviewed December 27, 2014

The Phoenician is a hidden gem nestled on the base of Camelback Mountain. As soon as we arrived, the attentive bell staff were at our car opening the doors, and taking our luggage out of the trunk. The lobby is magnificent, the clean, shiny marble floors really adds the classic yet elegant lobby. The front desk staff were exceptionally nice,...

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1Thank djasc112
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your detailed review. We are delighted to hear that you enjoyed The Phoenician’s beautiful grounds, restaurants, and 27-hole championship golf course! It was a pleasure having you as our guest and we look forward to welcoming you back on your next visit to Arizona.

Chicago, Illinois
Reviewed December 24, 2014

The Phoenician is still a first class resort even if the rooms are a bit dated. The service is to notch and the amenities are excellent. We were there the last week of December and the nights were a bit chilly. The outdoor fire pits in the Thirsty Camel were just perfect to take in the air and socialize. The...

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Thank Vandyguy_12
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you so much for the wonderful recommendation of our resort! We are thrilled to hear that you enjoyed our holiday offerings at The Phoenician, including our Cactus Garden Light tour. We appreciate your valued feedback and look forward to welcoming you back on your next trip to Scottsdale.

Amsterdam, The Netherlands
Reviewed December 21, 2014

After reading nothing but raving reviews, I have to admit the Phoenician was not love at first sight. The building from the outside looks extremely dated to me. Maybe this is because I'm European, where top notch hotels are either classical palaces full of history or modern cutting edge building with the latest gadgets. The Phoenician is neither. Part of...

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2Thank Explomondo
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your honest feedback. Although your initial experience was not “love at first sight,” we are delighted to hear that you found the resort to be impressive. We appreciate your comments and will share them with our management team for review. It was a pleasure having you as our guest and we hope...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
From May through September 2017, the resort will be undergoing enhancements. During this time, the main lobby, front desk, pool complex, spa and select dining venues will be closed. These services and amenities will be available at alternate locations on the resort grounds. The Phoenician is a luxury resort in Scottsdale, AZ that offers an award-winning golf course, onsite spa, and 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range: $203 - $667 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 647
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#9 Top resorts Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travelers have asked, with answers from The Phoenician, Scottsdale staff and other travelers.
32 questions
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Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Desert room was quite and private. Golf corse rooms also lovely. IT is the only green you will see on this trip....except Cacti.”
sile597, 1 week ago | Read review
“ask for a room with a view of camelback mountain!”
641megand, 2 weeks ago | Read review
“Bring hiking shoes and hike to top of Camel Back....”
  • View from top of Camel Back.
  • View from top of Camel Back.
  • Resort view from golf course.
  • Room View.
  • Sunset at resort.
P2792YLmikem, 2 weeks ago | Read review
“Only book a room on the mountain side of the hotel.”
TrapperJohn60, 2 weeks ago | Read review
“loved the casita we stayed in near Relish”
shellyg427, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question