I just returned from a five night stay. The hotel is beautiful and clean. The grounds are pristine. The cactus garden in the back at the base of Camelback Mountain is well-maintained. The staff were all very nice. The outdoor pools were heated and the service was very good. The hot tubs however were all closed due to Covid. The only downside of staying here is that there is absolutely nothing to do in the evening after dinner except to walk around the resort. The resort is fairly isolated and there is nowhere to go within walking distance.It would’ve been nice to soak in a hot tub in the evening. The game room was closed. Several times we tried to use the fitness center but this was also closed when we went. We tried to use the bicycles one evening but these were also locked up. The nearby trailhead to Camelback is also closed There is no place at all in the evening to get a quick snack or dessert. We ended up ordering one dish of ice cream from room service which cost over $20 with the delivery fee. If you are coming here with children I would keep this in mind and bring some games to entertain them. Most of the rooms in the evening had on the TV which seems a shame in such a nice resort. An outdoor activity like a small mini golf course would’ve been nice. We used the hotel contracted car service in the beginning which was expensive and slow but the local Uber drivers were very reliable.

Just returned from a really nice 3 night stay. Highly recommend a "fire table" casita (we had room 7108). It was great that we could park our car right in back of our room and that we had a lovely patio with a fire pit and grassy area. Room was clean and spacious. The bathtub was HUGE!!! The gym was large, clean and very well equipped. Beautiful tennis courts and pickle ball courts as well as a great golf course and driving range. The spa was beautiful and we had great massages. Male and female locker room areas with wet and dry saunas as well as jacuzzis. 2 small issues in our room- Took a long time for hot water to come to the faucets and whenever the heater came on there was an incessant clicking but no other complaints. Housekeeping was great and included turn down service. It was too cold to use the pool, but it looked great with a huge slide for kids. It was great that our medium sized dog was welcomed with a healthy ($175) additional fee. She was able to join us each morning for breakfast on the patio at Mowry and Cotton and for one dinner there as well. Concierge was lovely and always offered dog treats and "poop" bags whenever they saw us! Suggestions for the property-there is a lot of open lawn space which would be well-served by communal fire pits with seating for friends and families to gather (similar to Ojai Valley Inn). It would be fun to offer carts with someone selling the ingredients for s'mores (like they do at Palmetto Bluff) by the fire pits. There's so much more that could be done to offer a communal feel with all the open space. Perhaps even an enclosed dog park???!!! All in all, a lovely visit.

Trying hard to maintain a 5 star feel. Room was clean, linen, very good, bathroom spacious with a double sink....shower should have a hand washer. Room location important, request fourth floor overlooking the pool (which also has a mountain vista. The even number rooms have an east/west span. Breakfast menu a bit limited, but the staff will accommodate virtually any reasonable request. Staff is very attentive and housekeeping, including turn down service, was timely and thorough. A worthy stay.