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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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1,944 Reviews from our TripAdvisor Community

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Showing 1,908: English reviews
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

As a resident of the Valley of the Sun, I've enjoyed the restaurants at the Phoenician, including High Tea on several occasions. But, until now, I've never enjoyed staying at the Phoenician. Without exaggeration, the facility and the staff of the Phoenician exceeded my expectations--which were very high walking in the door!

Helpful?
Thank Barbara E
Sydney, Australia
Level Contributor
78 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I actually stayed here in the Winter before the renovations but most of the outdoor facilities were closed as you would expect due to the weather. My one major complaint was that the rooms (and indeed the whole hotel) felt like a 1990s classic but it seems like the renovations are underway now to fix this. Pros: - beautiful property... More 

Helpful?
Thank OzCol1981
new york
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The resort is pretty big between the lands, golf course, pools etc. They are redoing all the rooms and from what i've seen it should be pretty good. Some common areas and elevators are also being worked on, it currently affects the ease of going say from the lobby to your room: Only one elevator was serving a whole aisle... More 

Helpful?
Thank l n
Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Beautiful resort. The service was incredible! My husband and I stayed for a 3 day weekend to celebrate my birthday. The good was great and the spa is wonderful. We were both impressed with the amazing service and helpful staff. The remodeling sidnt impact our trip at all! Great resort, would definitely recommend!

Helpful?
Thank n0rrie04
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Happy belated birthday! We are delighted that you chose to celebrate with us – and that we could provide you with a relaxing weekend getaway. We sincerely appreciate your recommendation and hope to welcome you back in the near future! More 

Austin, Texas
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Yes, the resort is going through construction and not everything is open all the time HOWEVER...... This is a fine resort property. The staff is exceptional (I was surprised at how often my name was used) and from the minute we walked in the front door until the minute we checked out, I felt like a treasured guest. The pool... More 

Helpful?
Thank Linda K
Fairfield, California
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

In spite of the ongoing major renovation, the most beautifully situated and elegant world class PHOENECIAN RESORT chose to keep its doors open. Thank you. There is not anything quite as elegant in the greater Phoenix valley than this place. Solid beauty provided by Camelback Mountain, Priceless Saguaros, many different swimming pools, manicured golf course and tennis facilities all punctuated... More 

Helpful?
Thank Cosmo7760
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your wonderful remarks online! It was a pleasure to host you as our guest and we hope to welcome you back in the near future. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Phoenician this past weekend. Going in, I was hesitant based on the reviews here. I was happier than expected once we checked out. Yes there are renovations happening but didn't really damper our stay. Check in was easy, were able to get in early, and the room was fine. Bathroom is nice but the room still... More 

Helpful?
Thank cro63304
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank for posting your review – and for choosing to stay with us. We appreciate the time to you took to acknowledge Heather in your review, as we look forward to celebrating your comments with her. Continually redesigning and contemporizing the luxury experience to meet the needs of our guests is of the utmost priority, and we are excited to... More 

Dallas, Texas
Level Contributor
114 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 1 week ago

I realize it is off season- but come on. Very limited indifferent staff. Construction EVERYWHERE. 2 restaurants closed. Only one working elevator. Many children- checking in - In droves. In the past I have enjoyed mother of pearl pool as an adult pool. It is not. Adult pool is a cramped space connected to the main pool- just roped off.... More 

Helpful?
Thank mmsc40
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to provide us with your feedback. We are incredibly disappointed to hear that your recent stay did not meet your expectations. The Phoenician prides itself on providing the highest quality service, marked by great attention to detail. Unfortunately, in order to do so, renovation and construction is at times required. We apologize for any... More 

Scottsdale, Arizona
Level Contributor
104 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

You won't find a classier hotel in Phoenix than the Phoenician. Excellent location at the base of Camelback Mountain for hiking and golf. Troon Golf manages the golf - does anybody do it better than Troon - the answer is no. Nice pool area and Italian brunch on Sundays. Nice meeting facilities and close to airport. Not the cheapest room... More 

Helpful?
Thank Travellinman26
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for sharing your kind remarks on Trip Advisor. From the pools to our championships golf course, it’s wonderful to hear that you are a fan of our AAA Five Diamond establishment. We hope to welcome you back in the near future! More 

Miami, Florida
Level Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We booked this hotel 9 months in advance, with a very high expectations having read and heard so much about it..... And it was really lame. First we tecieve an email 5 days before saying that they will be remodeling the "casitas" so we would not be able to have what we booked so far in advance; really they let... More 

Helpful?
Thank Marcela S
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for your feedback. We are disappointed to learn of your displeasure with our resort. The Phoenician is undergoing both general maintenance and renovations this summer as part of our overall commitment to enhancing the guest experience. While we are excited to unveil our new guestrooms in the coming months, we sincerely regret any and all inconvenience experienced as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range: $199 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 654
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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