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The Phoenician, Scottsdale

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6000 East Camelback Road, Scottsdale, AZ 85251
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1,913 Reviews from our TripAdvisor Community

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Showing 1,877: English reviews
Level Contributor
15 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed 2 days here for a wind down after a road trip to all the national parks. I wish we had spent all week here! The staff made you feel special every step of the way. There wasn't a bad moment. The rooms were beautiful(although if you have a family I might request a room looking over pool as... More 

Helpful?
Thank Wendy B
Cancun
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at the Phoenician with my daughter for 4 days. They are in the process of renovations and when I got to my room the furniture on the balcony was piled up and a man was on a ladder at the balcony. This happened a few times during my visit. I went to open the curtains one morning to... More 

Helpful?
Thank Debbie B
Colorado Springs, Colorado
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Always heard about the Phoenician. About its glam spa. And I'm a spa girl through and through. Needed a quickie-break, and the deals were available because it's the dead of summer...110 everyday in Scottsdale. So I jumped on it. Upgraded to a pool-view room (a MUST) because the balcony over the pool just makes the experience. Room was comfy, clean.... More 

Helpful?
1 Thank Anne Marie P
San Diego, California
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the Phoenician in Scottsdale for a week. This was my 26th visit. I have stayed at the Biltmore, Princess, Sanctuary, 4 Seasons and others. All good hotels but the Phoenician continues to knock it out the park. Excellent service, food, pools, lounge, parking, large rooms etc. Home away from home. The very best news? They are... More 

Helpful?
Thank alex u
Mesa, Arizona
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I brought two out of town friends to the Spa here, the Center for Well Being. We were treated shabbily with the worst customer service. Maybe because we were using a prepaid groupon. When the front desk checked us out all was fine. They apparently had trouble later with one of the friends credit card and just charged my card... More 

Helpful?
Thank maria m
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

We are disappointed to learn of your dissatisfaction with our customer service and problem-solving efforts, both of which we take great pride in and work diligently to provide at levels that reach beyond expectation. Having spoken with our executive team, we understand that you have already been made aware of our billing policies. While we are disappointed to see that... More 

Tustin, California
Level Contributor
108 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We really had a nice time and the room, staff and facilities were great! The resort wasn't nearly as crowded as we would have thought it would be. My only issues were with the restaurant downstairs where we had brunch. 1. Last year you had an owl that was being shown to customers on the patio and that was great.... More 

Helpful?
Thank greggfi626
Level Contributor
47 reviews
16 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We celebrated our 20 year anniversary at The Phoenician and could not be happier with our choice. When the staff found out it was our 20 year anniversary they upgraded us to a suite which was unexpected but very appreciated. The staff goes above and beyond to make sure your stay is enjoyable. The grounds are beautiful and the room... More 

Helpful?
Thank Shelli G
Burlington, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

When my wife and I travel, one of our favorite things to do is to search out the highest rated place for High Tea and schedule a time for High Tea. We have been to High Tea all over the country, the Brown Hotel in Denver, The Adolphus in Dallas, The Grand Hotel on Mackinac Island, the Omni William Penn... More 

Helpful?
Thank samjrg121877
Seattle, Washington
1 review
3 of 5 stars Reviewed 1 week ago NEW

Over the past several years, we take our family to Scottsdale at least once a year for a week and have always stayed at the Phoenician. We still had a great time as how could you not when you are on vacation but this was the first stay where we have had issues. For example, our toiletries were not replaced... More 

Helpful?
Thank loveandkindness
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for posting your thoughts on Trip Advisor. We are incredibly disheartened to learn of your recent experience – as such inconsistencies do not reflect our commitment to providing our guests with AAA Five-Diamond excellence. Furthermore, we regret any inconvenience experienced as a result of the construction taking place. Should you wish to discuss this matter further, please contact... More 

Howell, New Jersey
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This place is wonderful! We sadly only stayed one night and didn't get to experience all this place has to offer but I already can't wait to go back and I just checked out yesterday. It's huge and beautiful. The pools are amazing and there is plenty of room to find a lounge chair. We were there in July which... More 

Helpful?
Thank Jonathan R
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range: $194 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 654
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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