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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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1,966 Reviews from our TripAdvisor Community

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Showing 1,930: English reviews
Level Contributor
27 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We felt swept away! This property feels like your in another country, the views and surroundings are amazing. So quiet and relaxing. The service and attention to detail was perfect. We tried several of their restaurants and loved all of them. They are in the process of updating parts of the hotel, but you hardly even notice. We will go... More 

Helpful?
Thank Eric M
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel has excellent facilities, even I did not used all of them I can tell that the pools, gym & conference rooms are great. I also used a bicycle during 2 hours for free. All the personnel are wonderful and offering kindly attention. The restaurants are very good but not offering (as on 99% in the US) vegan options,... More 

Helpful?
Thank Jose D
Blumenau, SC
Level Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This resort is large and classy, located at the bottom of the Camelback Mountain. The room was comfortable, spacious and well equipped. Mine had a nice balcony with mountain view. One can tell the whole hotel is not new, but I found it to be well maintained. Staff was very kind and, all services pretty good. I've been to two... More 

Helpful?
Thank HFLenz
Tucson, Arizona
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We have just arrived and the room is terrible. Not at all what I was expecting and not what the website display! The room is very old and is in no way reflective of a 5* accommodation. Poor at best and I can't say again how disappointed I am.

Helpful?
2 Thank 2008Noo
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

It’s disheartening to learn of your displeasure with our resort. As you may know, The Phoenician is currently undergoing a complete guestroom renovation. Scheduled for completion later this fall, all rooms will offer a contemporary elegance that blends seamless with desert surrounds. We hope to showcase these changes to you on a future visit to our AAA Five Diamond resort. More 

Manama, Bahrain
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

So the top level review is : Great Place, Perfect crew, Smiling and cheerful help, spacious rooms, clean, comfortable, nice collection of TV channels. Ome bad Drop Food not impressive and expensive like hell. I spent 4 days in the place, really wanted my family to join me because the place is "wow" and they would have loved it as... More 

Helpful?
Thank walaamaher
1 review
5 of 5 stars Reviewed 1 week ago

I have been a long time guest of the Phoenician and its botique property - the Canyon Suites for the last 3 years or so, both as a business traveler and a vacationer. There's a reason I come back time and time again. The experience with the staff is deeply personal and just downright amazing. I'm always greeted by name... More 

Helpful?
Thank Charles W
Buckeye, AZ
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Took a friend there for her birthday. You couldn't ask for a nicer place to have tea. Service was the utmost highest level. Wanda was expert in her job and made you feel so welcome. I asked for a special favor and she came through for us. The food was heavenly and so delicious. We will be back!!

Helpful?
Thank Nancy B
Miami, Florida
Level Contributor
181 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is the place of dreams in the desert and opulence. Whether you are on business, planning a wedding or trying to revitalize your relationship... There is nothing that has has the kind of transcendent luxury like the Phoenician. My favorite place to stay in the area.

Helpful?
Thank shayshay321
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for your kind words! We hope to have the opportunity to welcome you back for many future visits. More 

Colorado
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We hadn't been to the Phoenician in over 15 years and came for a business meeting. They are doing renovations and we got a good rate for the weekend. They have kept up a phenomenal level of service for very picky guests. Huge guest rooms and lovely meeting room with natural light. Great breakfast from catering for the meeting, and... More 

Helpful?
Thank AspraEbraica
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for posting your thoughts on Trip Advisor. From the phenomenal service to our enhanced holiday activities, it’s wonderful to hear that you and your conference attendees enjoyed your time at The Phoenician. It was a pleasure hosting you and we hope to welcome you back in the near future, whether for business or leisure. More 

Phoenix, Arizona, United States
Level Contributor
137 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

There's eight pools on the property from what my wife and her friend understood, and they were only able to visit one of the pools in our visit. Each pair of chairs had it's own umbrella. The pool attendants were very attentive with towels and water. Only set back with the pool were the family of ducks (Mom, 2 babies,... More 

Helpful?
1 Thank PhoenixRising7
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

We appreciate the time you took to share your spa experience with us. Your observations about the facility are important and have been noted, but we are most concerned with the conduct of some of our associates. Please know that The Phoenician is committed to delivering personalized service encounters that exceed expectation. It is disheartening to hear this was not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range: $335 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 654
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
Hotel Style:
#5 Business Hotel in Scottsdale
#9 Luxury Hotel in Scottsdale
#9 Top resorts Hotel in Scottsdale
#10 Spa Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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