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A great place to stay! My first visit here and I had a wonderful but too short experience. The staff here is amazing. The resort landscaping grounds are beautiful and easy to walk around. The suite/ room was spotless and luxurious. Highly recommend the Canyon...More
Spent the day at the spa and it was amazing/relaxing. Looking forward to going back again.
The spa building is relatively new and stand alone from the rest of the hotel. The best part of the building is the full size pool on the roof....More
2 Thank Chinoischick
Response from TeamMarriott, Manager at The Phoenician, A Luxury Collection ResortResponded July 5, 2018
It is a pleasure to read that you enjoyed our newly renovated three-story spa and that had the relaxing experience you deserve. We are very proud of our attentive and well-trained staff who love pampering our spa guests. We will share your nice...More
The hotel recently underwent a major renovation the goal of which must have been to spend as little as possible. In fact, you could be forgiven if you misheard and thought the place was about to undergo a major renovation. Everything from the fake grass,...More
1 Thank cralm
Response from TeamMarriott, Director of Public Relations at The Phoenician, A Luxury Collection ResortResponded yesterday
We appreciate your comments. Our goal is to provide each guest with comfortable accommodations and outstanding service, so we apologize for not meeting your expectations. We appreciate your business and hope you will consider giving us an opportunity to welcome you again.
I’ve got to say that I have been moved to post a review of this beautiful hotel. I have stayed in five-star resorts across the country so to post a review for the first time in a long time means there’s something worth saying. I...More
Response from TeamMarriott, Manager at The Phoenician, A Luxury Collection ResortResponded 4 days ago
Thanks for evaluating your stay at The Phoenician. We are delighted you were so pleased with the quality of our service and that you had a relaxing experience at our newly renovated three-story spa. Even though we are in the hospitality business, it...More
Stayed here 3 nights for a company meeting. Had a nice room on the froubd floor up against the hill to the north overlooking the cactus garden.
Huge room and spotless bathroom. Meals we had (catered to about 500) were excellent. The margaritas in the...More
Response from PhoenicianManager | Property representative |
Thank you for your question. Yes, The Phoenician just completed an expansion to its Kids Zone at The Phoenician Pools, with a new treehouse and waterslide complementing the existing splash pad. In addition, the Funicians... More
Thank you for your question. Yes, The Phoenician just completed an expansion to its Kids Zone at The Phoenician Pools, with a new treehouse and waterslide complementing the existing splash pad. In addition, the Funicians Club offers supervised half-day and full-day programs (for a fee) for children 5-12 years-old. The Night Owls program allows parents a "night out" to dine at the resort, while children enjoy dinner and supervised activities. This program is provided for up to 2 children per family per night (5-12 years-old) -- and is included in the resort fee.