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The Phoenician, A Luxury Collection Resort

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Traveler (1252)
Room & Suite (427)
Pool & Beach (155)
Overview
  • Excellent63%
  • Very good21%
  • Average9%
  • Poor4%
  • Terrible3%
Travelers talk about
“camelback mountain”(249 reviews)
“cactus garden”(157 reviews)
“il terrazzo”(65 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Additional information
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Offers from The Phoenician, A Luxury Collection Resort
Special Offer: Save up to 20% on stays
Hotel deals
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,351)
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2,306 results
Traveler rating
1,408
498
209
111
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1,408
498
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1 - 5 of 2,306 reviews
Reviewed 5 days ago via mobile

Before I wrote this review I did write a letter to the Marriott Hotel and did not get a reply back of the concerns that should be addressed My daughter and I went for high tea We have been to other places and countries for...More

Thank Stella P
Response from TeamMarriott, Director of Public Relations at The Phoenician, A Luxury Collection ResortResponded 4 days ago

Dear Stella P, We appreciate you sharing your concerns, and deeply regret that your experience was not of the standards our tea guests have come to expect and enjoy during the last 30 years. Being located off of the newly remodeled main lobby, unfortunately insects...More

Hotel's Favorite
Reviewed July 5, 2018

Spent the day at the spa and it was amazing/relaxing. Looking forward to going back again. The spa building is relatively new and stand alone from the rest of the hotel. The best part of the building is the full size pool on the roof....More

2  Thank Chinoischick
Response from TeamMarriott, Manager at The Phoenician, A Luxury Collection ResortResponded July 5, 2018

Dear Chinoischick, It is a pleasure to read that you enjoyed our newly renovated three-story spa and that had the relaxing experience you deserve. We are very proud of our attentive and well-trained staff who love pampering our spa guests. We will share your nice...More

Reviewed 2 weeks ago via mobile

It was a last minute destination change and we were not dissapointed. Very clean, rooms are very spacious and nicely updated. Beds were very comfortable, linens were nice, great view of the pool, nice sitting area and large bathroom. Mini fridge that worked well for...More

1  Thank Lisa S
Response from TeamMarriott, Manager at The Phoenician, A Luxury Collection ResortResponded 1 week ago

Dear Lisa S, Thank you for your fantastic review and for all the wonderful things that you had to say about The Phoenician. We are dedicated to making each moment here a collectible experience and your comments were a pleasure to read. We will enjoy...More

Reviewed 2 weeks ago

Beautiful property with well-appointed rooms. Good food and service at the bar and restaurants (except Mowry and Cotton restaurant, the younger servers need training). There were some miscommunications at the hotel but after speaking to management corrections were made immediately. They turned a potentially negative...More

Thank Vivet M
Response from TeamMarriott, Manager at The Phoenician, A Luxury Collection ResortResponded 2 weeks ago

Dear Vivet M, Thank you for your fantastic review and for all the wonderful things that you had to say about The Phoenician. We are dedicated to making each moment here a collectible experience and your comments were a pleasure to read. We will enjoy...More

Reviewed 2 weeks ago

Just finishing up a stay here. Signs of finishing up their remodeling are still showing, but knew this beforehand, so not a surprise or issue at all. The updated interiors were nicely done and they made some nice choices in their finishes. Overall, rather disappointed...More

Thank spike5882
Response from TeamMarriott, Director of Public Relations at The Phoenician, A Luxury Collection ResortResponded 2 weeks ago

Dear spike5882, Thank you for choosing our hotel on your recent visit to the area and for taking the time to provide feedback. We were disappointed to read that your stay was anything less than exceptional. We hope you will consider giving us another chance...More

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About
Description
The Phoenician, A Luxury Collection Resort, Scottsdale is a premier luxury hotel resort in Scottsdale, Arizona situated on 250 acres at the base of Camelback Mountain. ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Tennis Court
Wheelchair access
Beachfront
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Family
,
Top resorts Hotels
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Family
,
Top resorts Hotels
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Family
,
Top resorts Hotels
,
Spa
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveler (1,252)
Room & Suite (427)
Pool & Beach (155)
Dining (117)
Business Center & Event Rooms (16)
Amenities (14)
Family and Play Areas (11)
Questions & Answers
Ask a question
whatnametochoose
August 21, 2018|
AnswerShow all 7 answers
Response from Sheryl M | Reviewed this property |
I love the desert heat. It is dry so I find it much more comfortable than the high humidity we get in NJ. Stay by the pool and drink water! :)
0
Votes
whatnametochoose
August 12, 2018|
AnswerShow all 4 answers
Response from PhoenicianManager | Property representative |
Thank you for your question. Yes, The Phoenician just completed an expansion to its Kids Zone at The Phoenician Pools, with a new treehouse and waterslide complementing the existing splash pad. In addition, the Funicians... More
0
Votes
Shannontara
August 10, 2018|
AnswerShow all 7 answers
Response from PhoenicianManager | Property representative |
Yes, all casita and main building guestrooms were completely redesigned in late 2016.
0
Votes
Room Tips
"The casitas are set apart from the main hotel and really peaceful and quiet."
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"If in the main building, request the third or fourth floor"
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"Rooms with a view of Camelback Mountain are quiet, but the mountain is difficult to take-in because it is so..."
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"Best views are of the pool during the day - city views at night"
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