...The hotel location was perfect and very close to shopping...

...Excellent people and facility with a great location. The location is secluded but in the center of Scottsdale...

...Live music was provided every night in the lobby area and it was in a great location of Scottsdale...

...I rate the location as poor only because you are unable to really walk anywhere to get food etc off property...

My stay at the Hyatt Scottsdale location was due to a business meeting held at the hotel, but I would certainly stay here again for a business or personal trip...

Nice grounds but hotel rooms were not as nice as expected for the cost and location of resort...

...Lots of stuff to do for families nearby - so location is good for a short vacation...

This is a great location for a Leadership conference...

...Very centralized location to pretty much anything in Scottsdale/Phoenix area...

...It's a perfect location, it's clean, the restaurants never disappoint, the staff is welcoming and kind, the grounds are well kept and exceptionally beautiful and I could go on and on...it's truly my favorite hotel in Scottsdale!...

The Gainey Ranch Hyatt is our “Go To” hotel for location, services, pool, and golf...

We have stayed at this location before and loved it , this time on a return trip we found prices too high and decided on Hilton Resort just down the road for half the price of Hyatt ...

...The rooms are big, the food is good, the property is very nice and it is a good location...

...The open spaces were inviting and the live music was very relaxing and fun...

...The "breezeway" at the main entrance is especially nice...

...Nightly live music, activities for the kids during the day (e.g...

...Nightly music is a bonus for everyone to enjoy...

Hotel booked a wedding reception on a weeknight in the courtyard, which meant all those interior facing rooms were subject to a blasting DJ all evening... Of course, the staff “deeply apologized” for the inconvenience, as if they didn’t know how ridiculously loud a DJ blasting music would be...

...We were initially given a room that was close to the lobby and the evening concert kept my young kids (whom go to sleep early) from falling asleep...

...Our first morning, there was a wedding taking photos in the valet are and blasting music so loud we could hear it in our room at 8 am...

...Live music was provided every night in the lobby area and it was in a great location of Scottsdale...

...A wedding party blasted loud music for 4hrs on our side of the Hotel, which made being in our room impossible. This property is beautifully kept, but the rooms are aged...

...Absolutely disappointed The Private dj was so loud we could not sit in our room...

...Every person servicing the rooms said "Good Morning" when I passed - a great atmosphere!...

Hotel environment and feel is pretty much strictly business. Took my wife here as a couples retreat and planned an entire weekend at this resort and ended up checking out early due to the uncomfortable business environment...

...Never did I expect —- the evenings were sooo loud with wedding music and noise that I was not able to go to bed at a decent hour. I stayed 3 nights, there was noise all 3 nights, the last night was the worse with live band right outside my window... Never have I stayed at a place like this where music was playing loudly into the evening...

We stayed in a room with a firepit...totally worth it...

...From the hours of 5-10 my room turned into a dance club...

The room was spacious and nicely appointed with comfortable temperature and a large outside sitting area (the outside area is shared with another room with just short lattice as a barrier)... Considering we were with a group of over 270 people with conference rooms and meals they could have provided the rooms at 11:00 without trying to sing us for $300...

...We enjoyed the live music Friday night at Center Stage Bar with great drinks and the most delicious Sushi!...

...Adding small concert events every evening was very enjoyable...

...Our room on a corner and overlooking the swimming pool was not only tastefully decorated , quite but also had a massive balcony...

...Enjoyed the evening singers while lounging in the bar...

...Meeting rooms were nice but the temperature was either extremely cold or too warm. Housekeeping was consistent and room was clean...

...I would recommend staying someone else until renovations are complete unless you are just looking for a room. The rooms was clean and nice and the staff was friendly...

This property has great bones and is closing for renovation June 2023...

...We were initially given a room that was close to the lobby and the evening concert kept my young kids (whom go to sleep early) from falling asleep. Management took our complaint seriously and moved us to new accommodations that were far more spacious than what we had paid for...

...our room was extremely outdated, the bathroom door missing the inside handle and rust in the grout of the shower... the hotel was completely packed and they needed more staff to accommodate the amount of guests...

...A wedding party blasted loud music for 4hrs on our side of the Hotel, which made being in our room impossible. This property is beautifully kept, but the rooms are aged...

...The rooms are standard with a nicer walk in shower, and my view had a nice pond though an 80's era office building was in the background...

...Absolutely disappointed The Private dj was so loud we could not sit in our room... Drunk looking for a party and their room...

We were placed in a moldy room and management doesn’t care...

...The room was spacious and up to date; I would have only changed out the sliding barn door on the bathroom, which is a pet peeve of mine...

Excellent hotel and service, with lots of amenities, great food and very clean & comfortable rooms... Every person servicing the rooms said "Good Morning" when I passed - a great atmosphere!...

...Rooms were lovely, there are so many fun things to do, and everyone who works here went out of their way to ensure we enjoyed our stay...

...My room had a smell that could not be eliminated with an open window... In my opinion, resorts at this price point should have something nicer than the cheapest available crap coffee pod to use in a cheap keurig-like machine for in room coffee...

...From the hours of 5-10 my room turned into a dance club. I couldn’t even relax in the room - I might as well have been outside on the dance floor...

Recently held a week of business meetings at this property, the rooms were clean and spacious, beds comfortable and daily stocked with bottled water...

The room was spacious and nicely appointed with comfortable temperature and a large outside sitting area (the outside area is shared with another room with just short lattice as a barrier)... It was a business meeting and the accommodations for the meetings were more than adequate... 2) We arrived at 11:00 as the meeting started at 11:30 and asked if we could have our rooms early (4 rooms) just so we could freshen up before the meeting... They said they could do it for an extra $75 per room... We declined and then our rooms were available at 11:30, too late to do us any good... Considering we were with a group of over 270 people with conference rooms and meals they could have provided the rooms at 11:00 without trying to sing us for $300...

We have stayed at this location before and loved it , this time on a return trip we found prices too high and decided on Hilton Resort just down the road for half the price of Hyatt ... He went out of his way to find us a reasonable deal and upgraded our room ... Our room on a corner and overlooking the swimming pool was not only tastefully decorated , quite but also had a massive balcony...

...Rooms were clean and comfortable, as was the bed... Held business meetings in their private rooms and the hotel did a great job arranging everything for us at the meetings...

...This property needs to be refurbished, renovated, cleaned up and maintained, in other words, a total overhaul...

Nice/Polite staff, but room not in expected working order: toilet in disrepair, sink in bathroom doesn't drain, view out my window was a big "weed patch"...

...Also, Spa Avania was very disappointing — no spa tour, dirty pool water (floating used plastic, sunscreen, bugs) and massages that were shorter than the time paid...

...I didn't use the room that is paid and left. I don't understand why they charge resort fee if there no any resort's services available?...

...They have lowered their rates too to reflect missing service , Resort fee can be questioned...

...The resort is undergoing renovations until late 2024, During our stay only one restaurant was open coffee shop was closed, pool area was closed and did not have a resort feel during our stay but still has a resort fee. I would recommend staying someone else until renovations are complete unless you are just looking for a room...

...The food was horrible, the pool was left with dishes and empty glasses all around.service not great... We paid a ridiculous Amount of money for brunch ($495) for three people and the food was terrible...

...There are a variety of dining options - the food was good but portions were small and prices were elevated...

...With the prices they are charging you can most certainly get a better experience somewhere else...

...It felt like a $200 a night property instead of a $600 a night property... In hindsight I would would have rather spent the $300 a night more to stay at the Four Seasons...

For the price we paid we were expecting a much more adult spa like setting... Absolutely disappointed The Private dj was so loud we could not sit in our room... So if you are wanting a relaxing quiet get away this is not the place... If you are young and want somewhere to go have a good time might be your place if you want to pay $1,000 a night!!!...

...The only complaint is the drinks are very pricey, even for the region...

...Be prepared to pay a lot of money to have a wedding outside your room. Why the hotel thinks they can hold weddings right next to their guests rooms is beyond me... This hotel is not worth the money, unless you want to pretend you are in wedding crushers...

The property is dated and needs a significant renovation... Unfortunately, the physical condition is not on par with the nightly rate, the pool section is also very dated and not really appealing...

...Took my wife here as a couples retreat and planned an entire weekend at this resort and ended up checking out early due to the uncomfortable business environment... DO NOT order the free range chicken from the menu at the south west restaurant... It was terrible and expensive, but options were slim (4 or 5 items)...

...Breakfast was a little bit more expensive than what you could get off-property, but I guess you are partly paying for convenience...

...Weird sushi ‘restaurant’ has ‘six seats’ and the overpriced Italian hasn’t been open during our stay...

We stayed in a room with a firepit...totally worth it... There were events going on while we were there and it was frustrating to find out some amenities were closed (adult pool, center stage bar area) even though we pay a resort fee to use these amenities... Valet parking is a little overpriced as the amount of time you wait to get your car, you could have walked there and retrieved it yourself...

This place is a disaster for the price they are charging... In my opinion, resorts at this price point should have something nicer than the cheapest available crap coffee pod to use in a cheap keurig-like machine for in room coffee...

...I was placed In a room overlooking their courtyard for which I paid an upgraded fee... I have never stayed at a “high end resort” like this where you can’t even get an evening of rest before a business conference... If you are going to have wedding events into the late evenings then please do not have conferences booked here...

...They said they could do it for an extra $75 per room. We declined and then our rooms were available at 11:30, too late to do us any good... Considering we were with a group of over 270 people with conference rooms and meals they could have provided the rooms at 11:00 without trying to sing us for $300...

We have stayed at this location before and loved it , this time on a return trip we found prices too high and decided on Hilton Resort just down the road for half the price of Hyatt ... After checking in and finding a dilapidated Hilton with nasty furniture and even nastier noise from across the corridor we checked out with a full refund and went knocking on Hyatt Regency’s door... He went out of his way to find us a reasonable deal and upgraded our room ... Was it worth paying twice the amount Hilton charged ...

...Housekeeping was consistent and room was clean...

Stayed here recently on a business trip and the hotel was fantastic. The property was beautiful and meticulously maintained...

...Clean, friendly, with all the amenities, and stunning grounds... The staff was always friendly and helpful, including the hard working housekeeping staff...

...They give you more water bottles each time they clean the room which was nice...

...Very clean facilities and friendly staff...

...Facility quite clean and well-equipped...

...The cleanliness was A++, and the staff was very kind and helpful...

Very clean and family friendly hotel... The area around the resort is very good...

Excellent hotel and service, with lots of amenities, great food and very clean & comfortable rooms... Every person servicing the rooms said "Good Morning" when I passed - a great atmosphere!...

...Entire property is spotless and very clean including our room, pool areas, gym etc...

...Rooms were very clean and the views of the mountains were amazing...

...Great property for weddings as there is a ton of secluded and well taken care of spaces... The gym area was very clean and well kept...

...We lacked nothing in our room, through our meals or our spa experience! The cleanliness and efficiency of services was better than we expected...

...It's a perfect location, it's clean, the restaurants never disappoint, the staff is welcoming and kind, the grounds are well kept and exceptionally beautiful and I could go on and on...it's truly my favorite hotel in Scottsdale!...

Recently held a week of business meetings at this property, the rooms were clean and spacious, beds comfortable and daily stocked with bottled water...

...The resort is clean, beautifully manicured...

...My room was clean and had a nice view...

...It was very clean throughout the resort, staff was fantastic, and entertainment was great...

...Rooms were clean and comfortable, as was the bed...

...The outside common areas and pools are top notice... The room could have been a bit cleaner when I checked in...

...We had breakfast and it was excellent, I questioned server if fresh orange juice was ‘fresh orange juice’ he replied for the most part they grow their own ingredients at their own farm and orange juice was squeezed at their farm... They have lowered their rates too to reflect missing service , Resort fee can be questioned...

...All of the hotel staff we encountered (housekeeping, check-in, restaurant staff, and event staff were kind and helpful. They went above and beyond to make sure we had a nice stay...

...Breakfast was great the first morning, the second morning my wife had to send her dish back and they did not charge for it...

I want to thank management for taking a lemon and turning it into lemonade. We were initially given a room that was close to the lobby and the evening concert kept my young kids (whom go to sleep early) from falling asleep... Management took our complaint seriously and moved us to new accommodations that were far more spacious than what we had paid for...

...I asked the front desk where we should park and he didn't know where to tell us to go... The one morning we ate breakfast there, they didn't have enough staff... While our waiter was great and did his best, it was awful service because they needed more servers to accommodate the amount of people...

...The pools were beautiful, and I very much appreciated the adults-only pool to avoid screeching kids. The service really set it apart for me... Do check out the concierge desk and what guidance they can provide... Thanks to them, I took a lovely walk in the neighborhood around the hotel, and then took advantage of their van service to go hiking on amazing mountain trails nearby... Concierge/van driver Brad Greer was exceptionally kind and knowledgeable... Please give me an actual closing bathroom door... I hope to return after that and experience more great service and the relaxing atmosphere...

...Breakfast at SWB was excellent with service going out of their way to ensure we got items that were not normally on the menu...

From check-in to departure, every staff member we encountered was friendly and knowledgeable... The cleanliness and efficiency of services was better than we expected...

...The staff were completely adequate, but nothing special. Hotel seems to be uncertain what type of experience it wants to provide its guests...

...The hotel is tired, but acceptable, food and beverage… One of the worst experiences i’ve ever had, SWB, the service (my god), rude & inefficient. Room service, the order not correct and they will leave breakfast used plates in your room, all day long, so that when you get to your room, you can enjoy the smell... Front desk, the only salvageable aspect...

...But waited ages for a check-in assistant (only one person available), sat in the main bar for 3 nights in a row and were never offered drinks, and there’s really only 1 restaurant with a very limited selection of options available. The staff are all lovely, especially around the pool where the service was efficient... To be fair, it’s a beautiful resort but I’ve had much better service and choice elsewhere...

...The highlight was definitely the spa, and I highly recommend booking a service or even just purchasing a day pass to access the amenities. We enjoyed lunch and drinks by the pool while at the spa, and service was incredible... Customer service was particularly good here, even compared to other Hyatt properties we have visited... Very centralized location to pretty much anything in Scottsdale/Phoenix area... We didn't drive more than 15 minutes to get to anything we did all weekend, and parking at the resort was easy...

...A person from the property said, just pull it open...

The team at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch were very helpful and went out of their way to make the stay an experience that was beyond positive. The breakfast service staff especially strived to provide a meal that exactly fit our needs that day, from slightly adjusting a menu item to fit a dietary need to refilling coffee without being asked...

...It was a business meeting and the accommodations for the meetings were more than adequate... 1) the restaurants, bars and room service close rather early (9:00 for room service and I think 11:00 for the bar)... 2) We arrived at 11:00 as the meeting started at 11:30 and asked if we could have our rooms early (4 rooms) just so we could freshen up before the meeting... They said they could do it for an extra $75 per room... We declined and then our rooms were available at 11:30, too late to do us any good... Considering we were with a group of over 270 people with conference rooms and meals they could have provided the rooms at 11:00 without trying to sing us for $300...

...Checking us in was a gentleman who I presume was a manager as he was training others. He went out of his way to find us a reasonable deal and upgraded our room ... We also made use of their curtesy bus to the cactus museum in the morning and in the afternoon the mall ... Driver was a perfect gentleman and well informed ... Was it worth paying twice the amount Hilton charged ... Heck yes My wife and I look forward to a return trip from Istanbul and highly recommend this hotel to others...

...Saturday we woke up and enjoyed breakfast at Southwest Bistro on the patio with 5 star service from the whole staff, I love how they all work as a team! During the day we enjoyed the adult pool for a little bit before it started storming, again receiving 5 star service from the staff!... The staff was very knowledgeable of food and drinks, we couldn't have been more happy with our dinner experience here!... Sunday we woke up and visited Canyon Market for some great coffee and breakfast pastries... It was very convenient to stop here, and be on our way after checking out...

...Rooms were clean and comfortable, as was the bed... Held business meetings in their private rooms and the hotel did a great job arranging everything for us at the meetings...

...Brunch in the restaurant was delicious and the wait staff are excellent, very attentive (without being overbearing) and friendly...

The staff was very kind and attentive to my needs. I had some left overs I wanted to reheat and there wasn't a microwave in my room so I called the front desk asking if there was a place I could heat it up and they said they would bring a microwave to my room for my convenience and it was there in 4 minutes...

...Look no further for a great spot for a family vacation. The property is beautiful, the rooms are solid and the pool and other activities make it a top spot for a family vacation... Nightly live music, activities for the kids during the day (e.g... hula contest, duck race, candy bar, bird show, reptiles, etc.)... I can write about all the different things to do including the water slide and beach area, but instead will let some pictures tell the story... The front desk staff and other employees were fantastic and responsive throughout our trip... Also, the golf in the area is great...

...We learned at breakfast the wedding party was jumping into the pool fully clothed as well, running it for anyone else interested in taking a swim...

If you want to lounge at the adult pool or have kids that enjoy a water slide, pools, and a small sand beach, this is a great property. The water was warm, and the view is beautiful... The rooms are standard with a nicer walk in shower, and my view had a nice pond though an 80's era office building was in the background...

...We were initially given a room that was close to the lobby and the evening concert kept my young kids (whom go to sleep early) from falling asleep. Management took our complaint seriously and moved us to new accommodations that were far more spacious than what we had paid for...

...Breakfast at SWB was excellent with service going out of their way to ensure we got items that were not normally on the menu. This is a centrally located resort in Scottsdale with great onsite amenities as well as a lot of activities and great restaurants close to the resort...

...Room service, the order not correct and they will leave breakfast used plates in your room, all day long, so that when you get to your room, you can enjoy the smell...

Overall, we really enjoyed our time here. The highlight was definitely the spa, and I highly recommend booking a service or even just purchasing a day pass to access the amenities... We enjoyed lunch and drinks by the pool while at the spa, and service was incredible... Breakfast was a little bit more expensive than what you could get off-property, but I guess you are partly paying for convenience... Since we were there in December, we didn't really use the pools but they were very nice and if it were a bit warmer we would have enjoyed them... Very centralized location to pretty much anything in Scottsdale/Phoenix area... We didn't drive more than 15 minutes to get to anything we did all weekend, and parking at the resort was easy...

...Breathtaking when you drive in, lovely reception area and views. But waited ages for a check-in assistant (only one person available), sat in the main bar for 3 nights in a row and were never offered drinks, and there’s really only 1 restaurant with a very limited selection of options available... The staff are all lovely, especially around the pool where the service was efficient... To be fair, it’s a beautiful resort but I’ve had much better service and choice elsewhere... On the plus side, there are loads of good eating options off-site, if you’re happy to drive...

The staff, the room, the property, the food, the spa everything was wonderful... My room had a fire pit on the patio which was phenomenal... They will come anytime of the day night or morning to turn it on with no hesitation and remember to ask for a blanket...

We stayed in a room with a firepit...totally worth it... There were events going on while we were there and it was frustrating to find out some amenities were closed (adult pool, center stage bar area) even though we pay a resort fee to use these amenities... Valet parking is a little overpriced as the amount of time you wait to get your car, you could have walked there and retrieved it yourself... All that being said, I would definitely stay here again as the grounds are very nice and the rooms are comfortable...

...In my opinion, resorts at this price point should have something nicer than the cheapest available crap coffee pod to use in a cheap keurig-like machine for in room coffee...

They advertise as a “resort and spa” but they don’t own the spa and it’s open to the public so it’s difficult to get in to the spa. Day pass $40 but limited availability... Hotel was comfy and nice but not a top “resort and spa”... Pool area is awesome with water slide and multiple pools and hot tubs...

...The property is very beautiful and offers many amenities. The hotel pool and common areas need to be updated as there are broken tiles and stones throughout the property... A person from the property said, just pull it open... Live music is was a nice treat...

The room was spacious and nicely appointed with comfortable temperature and a large outside sitting area (the outside area is shared with another room with just short lattice as a barrier)... It was a business meeting and the accommodations for the meetings were more than adequate... The two outside social events for the trip worked very well with very delicious food... 1) the restaurants, bars and room service close rather early (9:00 for room service and I think 11:00 for the bar)... 2) We arrived at 11:00 as the meeting started at 11:30 and asked if we could have our rooms early (4 rooms) just so we could freshen up before the meeting... They said they could do it for an extra $75 per room... We declined and then our rooms were available at 11:30, too late to do us any good... Considering we were with a group of over 270 people with conference rooms and meals they could have provided the rooms at 11:00 without trying to sing us for $300...

...Couldn't go in the pools all week... All of the furniture around the pool, lobby and bar areas are old, stained, ripped, frayed and just plain dirty... This property needs to be refurbished, renovated, cleaned up and maintained, in other words, a total overhaul...

...He went out of his way to find us a reasonable deal and upgraded our room . Our room on a corner and overlooking the swimming pool was not only tastefully decorated , quite but also had a massive balcony... We also made use of their curtesy bus to the cactus museum in the morning and in the afternoon the mall ... Heck yes My wife and I look forward to a return trip from Istanbul and highly recommend this hotel to others...

I had an amazing weekend staycation here with my Husband and two friends. Our room was perfect with an amazing pool view and balcony... We enjoyed the live music Friday night at Center Stage Bar with great drinks and the most delicious Sushi!... Saturday we woke up and enjoyed breakfast at Southwest Bistro on the patio with 5 star service from the whole staff, I love how they all work as a team!... During the day we enjoyed the adult pool for a little bit before it started storming, again receiving 5 star service from the staff!... We enjoyed different appetizers, entrees, and desserts... The staff was very knowledgeable of food and drinks, we couldn't have been more happy with our dinner experience here!... Sunday we woke up and visited Canyon Market for some great coffee and breakfast pastries... It was very convenient to stop here, and be on our way after checking out...

...It was very clean throughout the resort, staff was fantastic, and entertainment was great... Mornings and evenings were peaceful and relaxing while sitting out on the patio watching the wildlife...

The team at Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch were very helpful and went out of their way to make the stay an experience that was beyond positive...

The staff was very kind and attentive to my needs. I had some left overs I wanted to reheat and there wasn't a microwave in my room so I called the front desk asking if there was a place I could heat it up and they said they would bring a microwave to my room for my convenience and it was there in 4 minutes...