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Fairfield Inn Scottsdale North

Traveler (36)
Room & Suite (23)
Dining (3)

About

#66 of 79 hotels in Scottsdale
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Non-smoking hotel
Dry cleaning
Parking
Free internet
Wifi
Internet
Outdoor pool
Breakfast buffet
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Housekeeping
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Hotel links
Visit hotel website
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Location

Full view
53Somewhat walkable
Grade: 53 out of 100
34Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
209Reviews
1Q+A
43Room tips
Traveler rating
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  • 54
  • 26
  • 23
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Popular mentions
Arrived late with two other guests so we were tired. Enter the room, went to use the rest room and it wasn't clean. Hair on the floor and the bathtub, plus someone used the toilet and their were remnants left in the toilet. I've been in the hotel /event industry for 30+ years and this is completely unacceptable. However, we called down stairs and were switched to another room right away. The property needs some updating and needs to be cleaned. Otherwise the staff was nice and professional.
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Response from fairfieldinn85254, General Manager at Fairfield Inn Scottsdale North
Responded 4 days ago
Thank you for choosing to stay at the Fairfield Inn Scottsdale North and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Scottsdale. General manager
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I had such a great successful stay here! I can't not give them 5 stars. First NO PETS, NO DOGS are allowed here. We look for that before booking a hotel and we appreciate Marriott enforcing this policy. Keep in mind that it is five stars in their classification of the type of hotel it is: Simple Business Class accommodations under $100 a night. (So we are not comparing it to the Ritz Carlton--Okay.) This is one of the least expensive hotels you can stay at in this very upscale area of North Scottsdale. Their location is the Best! You really can't get any better--they are walking distance to Kierland shopping and the mall on the other side of Scottsdale Rd from Kierland. They are next to a Starbucks, gasoline and provided a quality free breakfast. For me Hard Boiled Egg Whites, Oatmeal, Chobani Yogurt, Raisin Bran, and Fruit every morning. Perfect. If you are looking to shorten your life--they have breakfast food for you too. If you drive 3 miles from the Hotel North and South on Scottsdale Rd you will pass over 100+ restaurants and shopping venues. It's a reasonably safe location and one of my favorite areas. Place was clean and the staff here--I made a number of requests and they were so accommodating! They were perfect! They use Paul Mitchell soaps and Shampoos made in the USA! (check your other hotels--many high end are importing from China--look at the labels.) They have a nice size outdoor pool if you have time and easy free parking. The hotel was filled and still there were plenty of parking spaces late at night. My bed was a little creaky--but comfortable. Mattress good quality but no where near the quality of a 200 a night Marriott. Towel quality is fine. Again, not Ralph Lauren towels you will find at the 800 a night Bel Air Hotel in Beverly Hills, but not the pitiful scratchy small towels you will find at Motel 6 or Super 8. I had no problem with the towels and I have Ralph Lauren at home. Flat screen TV was fine and there were adequate plugs coming out of the lamp next to the bed to charge phones. They have an elevator and ice and vending on the floors. There is a mini-fridge in the room that made my water so cold it froze. The Air Conditioner was perfect--you will not be able to tolerate how cold it can make the room if you want it to. Easy to set and turn on and off. Carpet was clean--I could not find a hair anywhere. The housekeeping staff was friendly and always said hello. They have self-help luggage carts. They will gracefully hold your luggage safe in the back room on checkout if you want to explore the town before you have to fly out. So this hotel is appropriate for Business Travelers that need a stay of 3 nights or less and Couples or singles looking for safe, clean inexpensive accommodations. This hotel is not appropriate for anyone that is holding a room party or wants to dress up and hang out in a chic lobby or lobby bar. Not the right place for room hopping teens. Not really the best place for Children either. By 10 PM, it's good night at this hotel. See you at the 7 AM breakfast!
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We booked this flea bag on line, thinking that this is a Marriott Brand, what could be wrong. Our mistake was not booking direct, we booked two room that were non-refundable for a total cost of approximately $1,500. The room were booked from the 9th to the 16th of April. When we drove up to the hotel it looked like a former lesser brand name motel not a hotel. The lobby entrance is practically hidden from the parking lot, when walking in your shoes almost stick to the grime in the floor. Ok, we figured it has got to get better, it did for just a bit; the two young lady checking in were gracious, personable, and were accomaditing during our check in. Well that was the highlight of the hotel . We went to our rooms, the steel door had dents as if some one was trying to kick them in, oh I forgot the elevator was filthy. We opened our door and looked at a dark dingy room, everything outdated. The swivel lamb on the desk was leaning over, sitting on one of the beds it sounded like the Titantic sinking. The bathroom had thread bare towels, I forgot walking to the room the floors and walls where filthy, cracked tiles, and just disgusting. You turned on the lights and the room got darker. We picked up our son about a couple hours later from the airport and warned him about the property, in fact I told him it reminded of the Hotel from Breaking Bad, you know the one where Wendy lived and worked. Our son couldn’t believe me when we driving to the hotel, he thought I was joking, little did he know I was not joking. After a discussion with the family we got the heck out of this place, the first thing the next morning, we lost our $1,500 and checked into the fantastic Sheraton at Wrigley West for guess what less than what the Fairfield charged a night. I spoke to the customer service at Marriott headquarters, and they went out of there way to help us, unfortunately because I booked thru one of the well known internet hotel sites, they couldn’t help with a refund. When checking out we were offered different rooms, but I’m not that brave even thou I served in Vietnam Nam, we got the heck out of this place as fast as we could. We have traveled extensively over our 49 years of marriage this is the very first negative review we have ever given. Bottom line stay away, be afraid, perform an exorcism on this place.
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Response from Sheryl B, General Manager at Fairfield Inn Scottsdale North
Responded Apr 22, 2019
Thank you for choosing to stay at the Fairfield Inn Scottsdale North and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Scottsdale.
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Great location to easy access Fwy's. close to shopping and dining areas. Great Atmosphere. Quiet location. Nice big Pool. Breakfast served daily in the early morning. Vending machines. great parking and local Starbucks right next door, along with local brewery's. Rooms were clean and great for the price.
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+1
We exchanged points for this 4 day stay during baseball spring training so maybe they decided to give us the worst room. It was cool and weather stripping was missing from around door so if you sat at desk there was a cold wind. Also chair broken. Would not lower to have arms tuck under desk so chair blocked doorway. The bed was fine. but the bathroom was a disaster. Faucet coming away from shower wall, wallpaper peeling, towel rack crooked, but worst of all was the filth in the vent. We called Marriott directly to complain. We are Marriott timeshare owners and this was unacceptable. Then the manager called us, unhappy we had gone over her head. Breakfast gal was cheerful and helpful. She as only bright spot in our stay. we phoned around to move to a different hotel but everything was full. After we complained our room did not receive daily cleanup, just a set of fresh towels.
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Response from Sheryl B, General Manager at Fairfield Inn Scottsdale North
Responded Apr 6, 2019
Thank you for choosing to stay at the Fairfield Inn Scottsdale North and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Scottsdale.
Read more
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PRICE RANGE
$70 - $138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn scottsdale north hotel scottsdale, fairfield scottsdale, scottsdale fairfield inn
LOCATION
United StatesArizonaCentral ArizonaScottsdaleParadise Valley
NUMBER OF ROOMS
131
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