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Embassy Suites by Hilton Scottsdale Resort

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5001 N Scottsdale Rd, Scottsdale, AZ 85250-7001
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (200)
Room & Suite (83)
Dining (29)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 02/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Scottsdale Resort
Updated 02/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 85 hotels in Scottsdale
Location
Cleanliness
Service
Value
Travelers' Choice
Overlooking Camelback Mountain in the heart of Scottsdale, Embassy Suites by Hilton Scottsdale Resort is just minutes from championship golf courses, spa facilities, shopping, dining, art galleries, MLB Spring Training and outdoor recreation. Our recently renovated Scottsdale hotel is only 15 miles to downtown Phoenix, Talking Stick Arena and Chase Field, and offers convenient freeway access to the University of Phoenix Stadium and the Gila River Arena. Our contemporary two-room suites offer WiFi, 43-inch HDTV’s and spacious work stations. Upgrade to a larger suite for perks like a whirlpool tub or a conference table, or choose our Presidential Suite for the ultimate stay. Work out in the fitness center, energize on the tennis court or soak up the sunshine in one of our resort-style swimming pools. Enjoy American favorites in the restaurant, and relax with a drink in our welcoming lounge. Take advantage of room service between 11am – 11pm, or buy snacks in our 24-hour convenience store. Start each day with a complimentary cooked-to-order breakfast, and enjoy an evening social with complimentary drinks* and snacks. Organize a meeting, corporate gathering or wedding at this all-suite Scottsdale hotel. We offer 60,000 sq. ft. indoor and outdoor event space, including a grand ballroom that can hold up to 1200 guests. Contemporary A/V technology and our dedicated catering and event staff will guarantee that your function is seamless and professional.
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Room & Suite (83)83
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Free shuttle or taxi services
Paid private parking on-site
Wifi
Paid internet
Hot tub
Pool / beach towels
Swimming pool toys
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Snack bar
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1047Reviews57Q+A100Room tips
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Popular mentions
JTK wrote a review Jun 9
Holtsville, New York20 contributions12 helpful votes
The entire staff were professional, courteous and very helpful. Great location just several blocks North of Old Scottsdale shopping, restaurants and nightlife. Plenty of close parking in a really nice safe area. It would have been nice if the pool areas were blown clean each morning to remove leaves, trigs and other debris prior to the quests using the facilities.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
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Response from SCTES General Manager, General Manager at Embassy Suites by Hilton Scottsdale Resort
Responded 2 days ago
Dear Hyperman9, Thank you so much for your feedback. We are so happy to hear that you enjoyed our resort. Thank you so much for your suggestion about the pool areas, we will certainly address this with our landscaping team.
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Eben F wrote a review Apr 2021
9 contributions13 helpful votes
Hotel's Favorite
The Embassy Suites is our go to place in the Phoenix area. Every room is a two room suite with nice decor. Even during Covid-19 the hotel is offering a breakfast buffet (with a more limited menu that normal) with hot food items that are plated by the staff. There is even an evening happy hour with packaged snacks. The cleaning protocols are awesome. They are doing a great job of safety for their staff and their guest.
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Date of stay: April 2021
1 Helpful vote
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Response from SCTES General Manager, General Manager at Embassy Suites by Hilton Scottsdale Resort
Responded Apr 23, 2021
Dear Eben F, Thank you so much for your kind words. We are so happy to hear that you enjoyed the experience while a guest in our resort as well as delicious amenities. We will certainly pass along feedback your feedback to your team. We look forward to seeing you on your next visit to Sunny Scottsdale.
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ted r wrote a review Jun 6
2 contributions
Great place, in a great location. Nice rooms are larger than average- 2 tv's and a bedroom. Breakfast is the best you will find. Walkable to old town and Fashion square mall. I did have a problem with the hotel charging me $57 resort fee without telling me. I did not sign anything, just received a charge. I asked them about it and they told me the resort fee was for the wifi, bicycles, and parking. ( I didn't use any of those things, and on the website it lists those things as free) No receipt explaining any of these things. What a scam. Why not charge more for the room if it must be paid anyway? Feels like a car dealership type of thing.
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Date of stay: May 2021
Value
Location
Service
Room Tip: 1st floor rooms are great
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Response from SCTES General Manager, General Manager at Embassy Suites by Hilton Scottsdale Resort
Responded 6 days ago
Dear tedr742, Thank you so much for your feedback. We are delighted to hear that you enjoyed our resort as well as our location. We sincerely apologize for any misunderstanding that may have taken place, our website mentions a Daily Resort Charge to include the following: Daily Resort Charge includes: wifi; two bottled waters; valet parking; use of beach cruisers to explore Scottsdale; use of outdoor games in the Courtyard; tennis court use with rackets and tennis balls; 10% off $50 or more in the Azul Clubhouse; 10% off golf When making a reservation, this is also added to the cost of our suite as well as well as the taxes. We appreciate you being our guest and hope to see you again soon.
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oileratc2021 wrote a review May 2021
1 contribution
Older property & AC does not keep room cool. Cook to order breakfast...GONE! 2 drink limit at evening reception...WTH. Embassy Suites owns the corner of the market for breakfast & drinks...not any longer.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from SCTES General Manager, General Manager at Embassy Suites by Hilton Scottsdale Resort
Responded 1 week ago
Dear oileratc2021, Thank you so much for your feedback regarding your recent stay with us. We are so sorry to hear that your AC did not keep your room cool. In the future, please let us know so we can send an Engineer up to your suite to repair the issue. We are so sorry to hear that you were displeased about our breakfast and evening reception. The Embassy Suites brand, has had to make several changes amid COVID-19. While we are still serving a HOT breakfast buffet each morning vs. grab and go muffins and fruit, I am pleased to announce that Cooked To Order Breakfast returning on July 1st. We sure hope that you will give us another opportunity in the future to make it right.
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Mike H wrote a review May 2021
Phoenix, Arizona1797 contributions338 helpful votes
We stayed here for a convention but I wouldn't use my own money to stay here. The place needs work and it doesn't look like it is being kept up. My wife was walking to the front desk when a palm frond fell near her. I walked by hours later and there were many fronds down lying there. they were still there the next day and the day after that. The place needs some touching up. Our room had a musty smell and they put an ionizer in the room to help. It did work but they left it in the room our entire stay. The trash was never emptied our entire stay. Supposedly we were to get 2 bottles of water each day but that was never delivered. The bed was the most uncomfortable that I have had in a very long time. I didn't feel rested after a night sleep and had a pain in my back that I had to work out in the morning. The good thing was that there was a separate living room away from the bedroom and that was nice with a desk and sink. The other good thing was the breakfast in the morning. There was no skimping on that and it was fresh cooked eggs, bacon and potatoes. One morning even had pan cakes. The happy hour got you two drinks with the room. That was a plus but the line made it problematic on getting back in to get your second drink if you wanted one. There are better places to stay in this town.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from SCTES General Manager, General Manager at Embassy Suites by Hilton Scottsdale Resort
Responded 2 weeks ago
Dear Mike H, Thank you so much for your feedback. I am so sorry to hear that you did not enjoy your stay with us. We appreciate you letting us know about the Palm Tree, I personally noticed the Palm Tree Monday Morning and called our Landscaping Team immediately to remove. This was taken care of by 12pm on Monday, we are so sorry for the inconvenience. We are so sorry to hear that you room was musty and so happy to hear that you let us know so we could address the issue. Unfortunately we are currently only offering housekeeping services on the 3rd day of your stay based on request. In the event our guests would like trash removed, additional items/amenities to be delivered, please let us know and it would be are pleasure to make the deliveries to your suite. We are so sorry to hear that you found our bed uncomfortable. We are so happy to hear that you enjoyed our delicious hot breakfast as well as our evening reception. We sure hope that you will give us another opportunity in the future to make it right.
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PRICE RANGE
$129 - $320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chaparral suites scottsdale hotel scottsdale, chaparral hotel scottsdale, chaparral resort scottsdale
LOCATION
United StatesArizonaCentral ArizonaScottsdale
NUMBER OF ROOMS
312
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Frequently Asked Questions about Embassy Suites by Hilton Scottsdale Resort
Which popular attractions are close to Embassy Suites by Hilton Scottsdale Resort?
Nearby attractions include Scottsdale Fashion Square (0.5 miles), Wonderspaces Arizona (0.5 miles), and Harkins Camelview 14 Theatre (0.6 miles).
What are some of the property amenities at Embassy Suites by Hilton Scottsdale Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Embassy Suites by Hilton Scottsdale Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Scottsdale Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Scottsdale Resort?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Embassy Suites by Hilton Scottsdale Resort?
Conveniently located restaurants include Franco's Italian Caffe, Mastro's City Hall Steakhouse, and Roaring Fork.
Are there opportunities to exercise at Embassy Suites by Hilton Scottsdale Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Is Embassy Suites by Hilton Scottsdale Resort located near the city center?
Yes, it is 0.9 miles away from the center of Scottsdale.
Are any cleaning services offered at Embassy Suites by Hilton Scottsdale Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Scottsdale Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Scottsdale Resort?
The staff speaks multiple languages, including English and Spanish.