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BEST WESTERN PLUS Scottsdale Thunderbird Suites

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BEST WESTERN PLUS Scottsdale Thunderbird Suites
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242 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Reviewed 3 days ago NEW

Best Western Thunderbird Hotel Suites is an excellent hotel. All of the services are impeccable and the staff are very professional , considerate and efficient. The room was in excellent shape, very clean and well stocked. All of the appliances were in great working condition and appearance. The internet service was exceptional during my entire stay. I had excellent sleep...

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Helpful?
Thank loisea735
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the property clean and well maintained. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel....

Scottsdale, United States
Reviewed 4 days ago NEW

Excellent staff, nice property and good value. Rooms are clean and the beds are very comfortable. Nice location right by the Scottsdale airport. Close to shopping and lot's restaurants nearby. Will be back next time I am in town for business. Steve the server at breakfast does an incredible job and is a really great guy!

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Helpful?
Thank Q7964BBdarrenc
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the property clean and well maintained. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel....

Honolulu, United States
Reviewed 6 days ago NEW

On check-in Lauren and throughout our stay most hotel staff were very nice and efficient. Laurie the lead bartender and Steven in the restaurant (breakfast) were wonderful individuals who not only performed flawlessly in their jobs but also took and sincere interest in their customers, not only in their needs and preferences but also in each individual's interests and perspectives....

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Helpful?
Thank B2780EGrichardc
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our property here on TripAdvisor. We are so glad to hear you enjoyed your stay and found the staff friendly and helpful. I do on the other hand apologize about the wait with the shuttle. Unfortunately the shuttle is used for all the guests and hotel errands, which is why it's complimentary...

New York City, New York
Reviewed 1 week ago

Dirty, housekeeping failed to clean the room before our check in. Property was dark and old in appearance. All hallways exterior to building. Unpleasant. I would not stay there, and probably not a Best Western again by choice. I have no more to say.

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Helpful?
Thank N C
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our property here on TripAdvisor. First and foremost I'd like to apologize for accidentally checking you into a Vacant/Dirty room. Unfortunately in a day and age where we rely on technology, these types of mistakes happen. It appears you requested a first floor room when you checked in, and our trainee had...

Bakersfield, California
Reviewed 1 week ago

Room was good size with living area and separate bedroom. Liked having a couch and a full desk and kitchenette. Breakfast was night. Steve as breakfast server was phenomenal with customer service. Tracy the substitute housekeeper tried to service us but other staff were lacking in service. We liked the internal grass courtyard for walking the dog as this is...

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Helpful?
Thank Beth S
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our property here on TripAdvisor. We are happy to hear you enjoyed your stay and found the amenities in the room and around the property useful to your needs. We hope to see you and your puppy back here again sometime soon! Thanks again! Greg C Front Office Manager 480-951-4000

Reviewed 1 week ago

While the suite itself was adequate and quite comfortable, the hotel's proximity to the airport makes it a little too noisy to my liking. Also where our suite was located (which is just by the stairs) even made it worse. Otherwise staff was good, especially in the dining room.Breakfast was actually a feast. Also easy access to shopping and points...

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Helpful?
1Thank Nestor G
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our property here on TripAdvisor. We are happy you enjoyed the suite itself but find it unfortunate you found the noise from the airport a little to close for comfort. If you choose this property again in the future, don't hesitate to call the property in advance so we can make sure...

Trabuco Canyon, California
Reviewed 1 week ago

We were very impressed with Best Western Plus Thunderbird. Lana, front desk, Steve and David kitchen were so friendly, courteous, and helpful. You are fortunate to have these employees, they are definite assets to your hotel.

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Helpful?
Thank C9787UEcarolineb
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the staff friendly and helpful. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel. Greg...

Tucson
Reviewed 3 weeks ago via mobile

Great location for a quick overnight in the Phoenix area. LARGE suites, great hot tub, and a nice green courtyard in the center. Our balcony had a view of the sunset over Camelback Mountain. The Phoenix icon. Very close to the Scottsdale airport, but no noise problems despite overlooking the runway. Would stay a gain when in the area. Small...

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Helpful?
1Thank Wanderpair
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our property here on TripAdvisor! It is guest like you that make our jobs as rewarding as it is. Thank you for all the kinds words, it is greatly appreciated! We also appreciate your loyalty to the brand and hope to see back some day soon! Greg Conn Front Office Manager 480-951-4000

Reviewed 3 weeks ago

we stayed here with our dogs for a major competition in town. Half way through our stay, the air conditioner stopped working. Since we were only in the room between 8pm and 6 am it took a few days to realize why it was so warm. We notified the front desk and while they had someone come look at the...

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Helpful?
Thank Jami C
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review your stay here on TripAdvisor. First and foremost I'd like to apologize for the unfortunate situation on the second to last night of your stay. I wish we could have fixed the A/C right then and there, but due to manufacture guidelines we had to order a new part and would not...

San Antonio, Texas, United States
Reviewed 3 weeks ago via mobile

Our family of four had a great stay here! The suite offered the perfect set up for our family. The kids really enjoyed the heated pool in the courtyard. Breakfast was good with great service! Would definitely stay again.

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Helpful?
Thank Breanna P
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the staff and service helpful. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel. Greg...

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#39 of 76 in Scottsdale
566 reviews
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of North Scottsdale, two blocks from Kierland Commons, the BEST WESTERN PLUS Scottsdale Thunderbird Suites is a newly renovated all suites hotel. A warm and friendly atmosphere and a smiling face from our guest services staff are just the first hints of what is in store for you during your stay with us at the BEST WESTERN PLUS Scottsdale Thunderbird Suites. For business or leisure, our hotel offers the services and features to help you make the most of your stay. We are pet friendly! Our resort hotel and Silver Wings Restaurant and Lounge, located in the center of north Scottsdale and two blocks from upscale “main street” Kierland Commons shopping and dining, offers many of the services and amenities that are found at larger Scottsdale resort hotels at a fraction of the cost, yet with an improved service only a smaller hotel can offer. Plus, our hotel is literally only steps next to the new Scottsdale Quarter shopping, dining, and offices. Should nostalgia strike you, our hotel is only minutes from Old Town Scottsdale with its myriad of boutique shops and galleries. At the BEST WESTERN PLSU Scottsdale Thunderbird Suites you are “close to home". We treat you to our own special brand of hometown hospitality. Our location is a perfect setting for your leisure travel in the Valley of the Sun or those ever important business meetings and seminars. No matter what your purpose for coming to Scottsdale, Phoenix or other points in the Valley, our resort hotel makes it happen for you. ... more   less 

Additional Information about BEST WESTERN PLUS Scottsdale Thunderbird Suites

Address: 7515 E Butherus Dr, Scottsdale, AZ 85260-2416
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range: $112 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Scottsdale Thunderbird Suites 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Scottsdale Thunderbird Hotel Scottsdale
Hotel Style:
#22 Family Hotel in Scottsdale
#24 Romantic Hotel in Scottsdale
#26 Business Hotel in Scottsdale
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Scottsdale Thunderbird Suites staff and other travelers.
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Questions? Get answers from BEST WESTERN PLUS Scottsdale Thunderbird Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room away from the stairs and airport side.”
 of 5 bubbles , 1 week ago | Read review
“We chose the oversized king suite, no regrets at all !”
 of 5 bubbles ronniec247, 3 weeks ago | Read review
“We had a 3rd floor suite with a balcony that viewed Butherus drive. Plane noise was intermittent.”
 of 5 bubbles LuvTravel001, 5 weeks ago | Read review
“The best view and quietest rooms would be on the Butherus Dr. side of the hotel.”
 of 5 bubbles Journalin, Oct 10, 2016 | Read review
“request a room above the second floor - pets are not allowed”
 of 5 bubbles vacationer827, Oct 5, 2016 | Read review
5 of 5
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