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BEST WESTERN PLUS Scottsdale Thunderbird Suites

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7515 E Butherus Drive, Scottsdale, AZ 86260
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BEST WESTERN PLUS Scottsdale Thunderbird Suites
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163 Reviews from our TripAdvisor Community

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scott city, United States
1 review
4 of 5 stars Reviewed 1 week ago

I stayed here because of the shuttle service to to barrett jackson and russo and steele. It is across the street from Scottsdales airport which is great if you are flying in general aviation. Great breakfast. Rooms are average but clean. Scottsdale is a pricey area to stay but close to where I wanted to go.

Review collected in partnership with Best Western

Helpful?
Thank Bryan K
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the staff friendly and helpful. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel. Greg... More 

Layton, Utah
Level Contributor
434 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 342 helpful votes
2 of 5 stars Reviewed 1 week ago

I paid $235/night for this hotel. At this price, I expect an upscale room and some amenities. This hotel did not meet my expectations for the high price paid. This is an older hotel, and I can't understand why it is so highly rated on Tripadvisor. The bathroom is very small and my room had an exceptionally noisy bathroom fan.... More 

Helpful?
Thank Outdoorpartner
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our property here on TripAdvisor. First and foremost I'd like to apologize for not meeting your expectations. I'd like to take a few moments to help you better understand our rates and other issues you had during your stay. Right now our rate is a little high, do to the close proximity... More 

Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 1 week ago

I did extensive research on area hotels. The reason for my trip was because of a surgery at the Mayo Clinic. My consulting appointment was last June, and I chose to stay in the Residence Inn Desert View at Mayo Clinic. That place was wonderful. As my surgery approached, the Mayo Clinic had given me a list of several area... More 

Helpful?
1 Thank Melanieames
Pisa, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This Best Wester Plus was in a good location for the conference I was attending (Kierland Westin), Dominic at the front desk was very helpful with any request I had. Good quality for the price and a good experience overall.

Review collected in partnership with Best Western

Helpful?
1 Thank . M
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the staff friendly and helpful. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel. Greg... More 

St. Louie
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

With such high reviews, I expected more. This is an older motel that is well managed. For the price point, it is very average. Negatives - It's a motel... must go outside to get to room - Tiny tiny bathroom... did I mention tiny - Very noisy... the walls must be paper thin - Older rooms... low ceilings... noisy A/C... More 

Helpful?
1 Thank ChezGeorge
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our property here on TripAdvisor. We apologize we did not meet your expectations this time around. Keep coming back as we are continuously making progressive updates to our property and rooms. Many new projects are in store for 2016 and the years following. We are very excited for these updates and assure... More 

Logan, United States
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Somewhat of an interesting property in that if you do not have a ground floor or the elevator goes to your floor, you need to be able to carry your luggage up and down some stairs. This is really the only downside. The rooms were very nice, clean, and the breakfast was great. Good presentation and the eating area was... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Jonathan T
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for giving our property a review here on TripAdvisor. We are so glad to hear you enjoyed your stay with us. I do want to apologize you weren't directed in the right direction when getting to your room. All rooms are accessible by Elevator and of course the first floor rooms are accessible by foot. The only thing... More 

Moreno Valley, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel in good location in regards to dining and shopping in area. Rooms very good size, but bathroom very small and tight. Bumped into door and frame several times when using bathroom. Had to squeeze past to close door to use shower. Bed a little too firm for my liking also.

Review collected in partnership with Best Western

Helpful?
Thank Cliff W
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to review our property here on TripAdvisor. We are glad you found our location fitting your shopping and dining needs. We find we are in a perfect location for those who enjoy a wide variety of places and things to do. I apologize the bathroom was a little small for your liking. While we... More 

San Francisco
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was chosen for its location, access to restaurants, and easy to drive to. The pillows really helped my sleep as did the bed, but the planes at the airport will wake you up in time for breakfast. The modern amenities and being able to close the door to the bedroom while the other family member watched television made... More 

Review collected in partnership with Best Western

Helpful?
2 Thank Annabell77
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to give our property a review here on TripAdvisor. We are so happy to hear our hotel met all of your traveling needs. We do apologize for the extra airport traffic during the month of January, any other time of the year you may only hear one or two planes take off a day.... More 

San Jose, Costa Rica
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

Great service , people very helpful Clean rooms , very good housekeeping Good price , the best deal to what you can get Front desk very helpful, ask for Lana ( she is great ) Great breakfast and friendly people ( Chava , Monica , David ... The best )

Helpful?
2 Thank Mordejai1L
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the staff friendly and helpful. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel. Greg... More 

TUCSON, United States
1 review
5 of 5 stars Reviewed December 26, 2015

We were welcomed by happy people. Thank you. We like staying at the BW Plus at Northern and 16th St in Phoenix; however, this location is PRIMO. My Apple store was walking distance and fabulous restaurants there. The hotel employees were really fun to talk to, especially the bartends and chef. We spent a couple of hours in the bar... More 

Review collected in partnership with Best Western

Helpful?
Thank Lee S
ThunderbirdSuites, Front Office Manager at BEST WESTERN PLUS Scottsdale Thunderbird Suites, responded to this review

Thank you for taking the time to respond to us here on TripAdvisor. We are so happy to hear you enjoyed your stay and found the staff friendly and helpful. We strive to make sure each one of our guests feels like they are at home with family. Thanks again for your continued support and loyalty to our hotel. Greg... More 

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