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The Westin Kierland Villas

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The Westin Kierland Villas
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1,264 Reviews from our TripAdvisor Community

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Showing 1,255: English reviews
Toronto
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 7 nights in August with a family including 2 children - 9 and 6 years old. To quote my kids "We don't want to go home!" If that isn't indicative of this hotel...I'm not sure what is. We stayed in a premium villa that overlooked the relaxation pool. The room was spacious and one floor down to the... More 

Helpful?
Thank tricky_ricky_toronto
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is at the top of our list for places to stay, the rooms were in great shape and the pools were cool, I would definitely stay here again! It was 20 minutes away from the Diamondbacks baseball stadium, about 3 hours to the Grand Canyon and 2 1/2 hour drive to Sedona. It was an easy drive to both

Helpful?
Thank Bobby E
Montana
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Felt like Hawaii (heat and humidity during monsoon season), but I could drive there. We were in a one bedroom, clean, well appointed unit. Looked out over golf course. Service was great, very relaxing just sitting in the shade by the pool with a cold drink.

Helpful?
Thank nd8688
Regina
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I can not believe some of the recent reviews. We booked a Getaway into here from II and we had the large one bedroom suite. The suite was fantastic and very clean. Our concierge Daniel e mailed us as well as called and sent a post card before our arrival and then spent time going through all the food option... More 

Helpful?
1 Thank Rick934
Tucson, Arizona
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Coming from the service industry I truly appreciate awesome customer service. Shaharra at the Westin Villas deli area was amazing every morning I went to grab a coffee. Really awesome customer service. She is an asset to the Westin Villas property. Thank you again!!!

Helpful?
Thank CTucker78
Level Contributor
12 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The Westin Kierland Villas has nice rooms. There are bagpipers at sunset that stroll around the courtyard. The bagpipers can be noisy. The beds are comfortable. Breakfast is not free. There is an outdoor pool although the adult's pool is close to the children's pool. There are a few smoking areas.

Helpful?
Thank Aaron P
Phoenix, Arizona
Level Contributor
233 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago

As an owner I'm so disappointed in how they've let these villas go. They're so outdated and no attention is paid to their upkeep. Today is my checkout day for a staycation with my daughter. We spent both nights fighting mosquitoes, flies and gnats in the room -- we were on the ground floor. The coffee maker must be from... More 

Helpful?
1 Thank dkrstec
Tustin, California
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Was our first time back in nearly 2.5 years and I don't know what happened with the level of service (see my previous reviews of how great I thought of this place). What's more disappointing is that I was here with my brother and SIL as well as my close friend and his wife, who were all potential clients that... More 

Helpful?
Thank bulion33
Scott_Caldwell, General Manager at The Westin Kierland Villas, responded to this review

Thank you for your feedback. I apologize for the service shortfalls you've experienced. I've been General Manager since we opened and please know we've lowered no standards. Unfortunately, we didn't perform well (or respond well) to your needs. I'd be happy to discuss this with you if you'd like to call me. Otherwise, please let me know when you return... More 

West Coast, USA
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

A few years ago, my wife and I celebrated our anniversary at the Westin Scottsdale villas in the glaring heat of August. Despite the temperature, our experience then was very memorable. We were treated like royalty, and the concierge took pains to make us feel very welcome, surprising us with champagne and a personally written card. In fact, we enjoyed... More 

Helpful?
Thank n8491a
Scott_Caldwell, General Manager at The Westin Kierland Villas, responded to this review

I'm very disappointed to hear of your experience. I've managed this property since opening and please know we strive to improve our standards, never to go backward. I'd appreciate you contacting me directly if possible. I'd like to regain the confidence you initially had during your first stay. Thank you for your feedback and I look forward to proving to... More 

Louisville, KY
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Love Love Loved it! The villas were clean and well appointed. The staff was great, from the check-in to the cleaning staff to the pool attendants, everyone was wonderful. As a guest of the villas you are able to take a shuttle over to the main hotel to swim, but we loved the pools so much at the villas that... More 

Helpful?
Thank RSW_11
Questions? Get answers from hotel staff and past guests. Ask a question

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Paradise Valley
The Westin Kierland Resort & Spa
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Golf course
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Banquet Room
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Relax and unwind in spacious villas designed to suit your personal needs. Enjoy private balconies, fully equipped kitchens with granite countertops, washers and dryers, separate living and dining room areas, and complimentary in room Wi-Fi. ... more   less 

Additional Information about The Westin Kierland Villas

Address: 15620 N Clubgate Dr, Scottsdale, AZ 85254-2012
Location: United States > Arizona > Central Arizona > Scottsdale > Paradise Valley
Price Range: $149 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Kierland Villas 4*
Number of rooms: 298
Reservation Options:
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Also Known As:
Westin Kierland Villas Hotel Scottsdale
Westin Kierland Hotel
Westin Scottsdale
Scottsdale Westin
Hotel Style:
#2 Top resorts Hotel in Scottsdale
#3 Spa Hotel in Scottsdale
#3 Luxury Hotel in Scottsdale
#3 Romantic Hotel in Scottsdale
#4 Family Hotel in Scottsdale
#9 Green Hotel in Scottsdale
#18 Business Hotel in Scottsdale
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