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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

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3131 North Scottsdale Road, Scottsdale, AZ 85251
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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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718 Reviews from our TripAdvisor Community

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Showing 678: English reviews
Glendale
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

What an experience staying at this property. I hope I get the names right here of the front desk attendants. It all started with Dante. He was very accommodating in calling me when the room was available for the early check-in. When I checked-in Shelby assisted me and was polite, kind, and very professional in pointing out all the amenities... More 

Helpful?
Thank Tony D
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Tony D, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our friendly service and spacious accommodations. Your words serve as encouragement to our associates who strive to provide a pleasant stay. We look forward to your next visit. Best, Trisha Ryno General Manager More 

Selma, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed only one night but was very impressed by the helpful and friendly staff, clean, spacious room with free wi-fi, comfortable beds and the efficient but quiet air conditioner. Free breakfast the next morning was an added bonus. Would definitely stay here again.

Helpful?
Thank Jellyfish29
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Jellyfish29, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit.... More 

Level Contributor
9 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Some positives: Room was large (had two queen beds and a sitting room with closing glass doors). Pool was great considering how hot is was when we visited. Pool was large enough to have fun, clean and the pool area had plenty of shade and seating. Breakfast was included and had many options, both fun and healthy. All day coffee... More 

Helpful?
Thank Cindy H
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Cindy H, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient amenities made for an enjoyable stay. There is no better compliment than a return visit, so we hope... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed only one night unfortunately but if was a great experience. We were five in a single double queen size bed room with an additional bed for the kid. Room was very clean and the staff was very polite. At 5 pm they offered us drinks (beers, vine or soft) and nachos. Later also cakes and sweet were available... More 

Helpful?
Thank Paolo B
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Paolo B, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area.... More 

Throop, Pa
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 4 days with family. Location is perfect if visiting Old Town. Rooms are spacious and well cooled. Washer and dryer on 2 floors. Coffee available 24 hrs in lobby. Breakfast is bountiful, a little bit for all. Pool is crystal clear. Front desk personnel are top notch. True pros, very courteous and friendly. Each guy and gal went the... More 

Helpful?
Thank DAVEThroop_PA
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear DAVEThroop_PA, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our service and amenities. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We look forward to hosting you again on a return visit. Best, Trisha Ryno General Manager More 

Campbell River, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I loved staying at this hotel....especially because of the staff. I used the shuttle a lot and the staff were so cheerful about taking me here and there. Truly, they were the most polite and helpful people one could ask for....I talked to all them about so much and smile when I think of them....Zeke, Josh, Lance, Molly, Pam, Kyle,... More 

Helpful?
Thank judymarie2016
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear jusymarie2016, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We started in Denver, drove through the Rockies, and hit the Grand Canyon. For a finale to our 10 day vacation we spent two nights at the Holiday Inn Express in Old Town Scottsdale. No joke, it was the highlight of our already magical trip. Friendly staff. Beautiful, large room. Great pool which we could walk out to from our... More 

Helpful?
1 Thank edmundmdouglass
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear edmundmdouglass, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Trisha Ryno General Manager More 

New Mexico
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I and our eighteen-year-old granddaughter spent three nights at this hotel, which was located perfectly for our desired tourist destinations: the Phoenix Zoo, the Desert Botanic Garden (wonderful flashlight tour in the evenings), and Old Town in Scottsdale. It must have been perfect, too, for many Europeans as we noticed people of many languages staying here. We... More 

Helpful?
1 Thank NMBosque
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear NMBosque, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit.... More 

Glasgow, United Kingdom
Level Contributor
152 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice to be back and see the holiday inn has not lost its charm. Check in as always very professional and the staff very friendly and helpful as always. The room was nice overlooking the pool with a king size bed . Rooms always clean and has everything you need with a fridge ,micro in the separate living room. Breakfast... More 

Helpful?
Thank surfsup2
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear surfsup2, We appreciate having the opportunity to host you again. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We thank you for your return patronage. Best, Trisha Ryno General Manager More 

Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is an excellent choice to stay. The beds were really comfy and the room was big. The staff was very friendly and helped us really quick with our broken airco. The breakfast was okay. Enough choice and enough seats. I would definitely recommend this hotel if you want to explore the neighborhood of Scottsdale or if you are... More 

Helpful?
Thank Ilovemcdreamy
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear ilovemcdreamy, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Trisha Ryno General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 North Scottsdale Road, Scottsdale, AZ 85251
Location: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: $87 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
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