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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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812 Reviews from our TripAdvisor Community

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California
Reviewed 3 days ago NEW

Just got home from our annual Spring Training weekend. This is the first time that we stayed at this hotel. Very happy with it and we will stay again. Just a 10 minute walk to Scottsdale Stadium (home of the SF Giants)! Nice room! Great staff!

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Helpful?
Thank TaylorsMom94
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear TaylorsMom94, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our great location and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Trisha Ryno General Manager

Fort Collins, Colorado
Reviewed 3 days ago NEW

Not in the heart of Scottsdale, which to us is busy, noisy, and congested. We did go their once to eat and that was fine. But, we like to get away from the busy areas when we choose a hotel for the quiet and ease of getting around. This was perfect. The room was large with enough separation to allow...

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Helpful?
Thank Bill B
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Bill B, On behalf of our entire team I would like to thank you for your sincere review. It’s wonderful to know that your stay was comfortable. Our associates work hard to provide an easy stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and an area for improvement, allows...

blchqg
Reviewed 1 week ago

Very clean hotel. Spacious rooms. Nice hot breakfast. Happy hour is a nice surprise. Welcoming staff. Easy access from highway. Good restaurants nearby. Exercise room is so-so: treadmills are old and noisy. Enjoyed my stay here.

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Helpful?
Thank blchqg
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear blchqg, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, amenities ample and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Trisha Ryno General Manager

Reviewed 2 weeks ago via mobile

Good location very convenient to Sloan Stadium if you are a Cubs fan. You need a rental car if you plan on exploring the area. Typical breakfast fare, but if you tire of it there is a breakfast lunch place called USA Egg across the road and down a bit. Manager's Special is very popular. Too bad they cannot change...

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Helpful?
Thank Colleen W
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Colleen W, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our location and service pleasant. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look...

San Mateo, California
Reviewed 2 weeks ago

This place was great centrally located, good size rooms, very clean and the staff was great helped with all are needs,and the price was great. They called for a shuttle when ever we needed it and the shuttle travels within a 3 mile radius with no charge, just a tip for the driver. 2 blocks form the stadium if your...

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Helpful?
Thank tbonesizzle5
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear tbonesizzle5, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our friendly service and abundant amenities. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Trisha Ryno General Manager

Tucson, Arizona
Reviewed 2 weeks ago

Although the street address is on Scottsdale Road if you are trying to find it in rush hour traffic you will find it poorly posted and the entrance is on Earlls Road. A Lo-Lo restaurant is directly in front of it making it difficult to find. Make sure to ask for a quiet room in the back if street traffic,...

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Helpful?
Thank ArizonaYorks
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear ArizonaYorks, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel and friendly staff made for an enjoyable stay overall. I'm sorry that you had a hard time finding us. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and...

Naples, Florida
Reviewed 3 weeks ago via mobile

Traveled here for business, checking in at 1:00am and departing at 8:00am the same day. The hotel was clean, had reasonably comfortable bed, friendly/efficient breakfast service, and an omelette made from scratch. Bonus compliments for my service experience with Taiyou (front desk/night audit). First class service, upbeat, genuine, and welcoming are words that describe my interaction with Taiyou. These qualities...

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Helpful?
Thank SWFL-TONY
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear SWFL-TONY, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to sharing your kind remarks with Taiyou. Best,...

Port washington
Reviewed 3 weeks ago

The people at the desk were friendly and accommodating. The coffee was good and breakfast was good for a complementary breakfast with a lot of options. The room was fine, clean enough, nothing special. We liked that there were doors between the "living room" area and "bedroom" so that when our kids went to sleep we didn't have to be...

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Helpful?
Thank benhad
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear benhad, I'm very sorry that noise pollution interrupted your comfort. Your feedback, which highlights strengths and areas of improvement, serve as encouragement to our associates who strive to provide a pleasant stay. Thank you for choosing us and we hope to better serve your family on a return visit. Sincerely, Trisha Ryno General Manager

San Francisco, CA
Reviewed 3 weeks ago

It's a very nice hotel with a good location and a convenient shuttle to nearby places. I had a comfortable stay and found the staff great. However, as a business traveler, it is very difficult to get an electronic receipt. There's no place to request one on the website, I had no luck getting help from the operator, and haven't...

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Helpful?
Thank RaceTraveler12
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear RaceTraveler12, I'm very sorry that you had a hard time obtaining a receipt; I'm sure that was frustrating. We appreciate your feedback and will take it under advisement to serve future requests better. Thank you for staying with us and we hope to have the opportunity to host you again. Sincerely, Trisha Ryno General Manager

Regina, Canada
Reviewed 3 weeks ago

Our family recently stayed in this hotel. We were definitely not happy with the hotel and left after 1 night to find a different hotel. Positives of the hotel - 1) Staff - the staff was very friendly and helpful. 2) Breakfast was good - average continental breakfast. Negatives - 1) The hallway and room smelled like cigarette smoke which...

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Helpful?
Thank NLH85
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear NLH85, Thank you for acknowledging that you enjoyed our breakfast and service even though you did not find our accommodations to your liking. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement. I'm sorry that we disappointed your family. Your comments are taken under consideration as we continually monitor...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Location: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: $119 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and other travelers.
14 questions
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Questions? Get answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a poolside balcony room, they have a small deck.”
 of 5 bubbles tbonesizzle5, 2 weeks ago | Read review
“Poolside is great”
 of 5 bubbles jand711, Feb 10, 2017 | Read review
“There are poolside rooms available that little balconies to sit outside.”
 of 5 bubbles bsabol1407, Feb 4, 2017 | Read review
“Get the pool side units, nice pool view and off the street.”
 of 5 bubbles ClaytonC364, Feb 2, 2017 | Read review
“First floor rooms are noisier with the restaurant next door and a very busy lobby!!”
 of 5 bubbles Wanderer790, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question