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The Westin Kierland Resort & Spa

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2,332 Reviews from our TripAdvisor Community

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Showing 2,279: English reviews
southampton
Reviewed September 16, 2014

Stayed here for 3 nights to start our honeymoon off, travelled from the uk. The room was large, clean and had a beautiful view of the golf course. We loved that there was an adults only pool as well as the main pool with the lazy river feature. Pool attendants were very hardworking, always making sure you had iced water....

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Thank tillbob
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for electing to stay at The Westin Kierland Resort & Spa as part of your honeymoon celebration. We know there are many excellent resorts in Scottsdale and we are honored that you chose to begin your special occasion with us. We are thrilled to hear that the two of you had a great experience and hope...

Reutlingen, Germany
Reviewed September 16, 2014

We stayed here again after 2years and the hotel is still great. They have a really nice service at the check in. We got breakfast coupons for 2 persons, so we had to pay for our 14year old one breakfast in the morning with 24,95Dollars. Its a kind of expensive but when you eat with three persons its an ok...

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Thank Reisefee12
Vancouver, Canada
Reviewed September 16, 2014

Stayed at this property for a conference and already can't wait to come back to explore more. My flight arrived late, but the check in experience was smooth and very personable. The agent sympathized with the late hour and took the time to provide me all the information I needed to quickly orient myself with the property. The rooms are...

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Thank Travelholic A
Daventry, United Kingdom
Reviewed September 15, 2014

Booked because stayed in Westin chain before. Booked through travel agent in England. Lovely grounds leading up to hotel, valet guys very pleasant and proceeded to check-in rather busy so was taken to Starwood guest check-in. No welcome , enquired if room had sofa in and was told quite abruptly that the type of room we had booked had no...

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Thank geoff d
Griffith, Indiana, United States
Reviewed September 13, 2014

Very impressive property..... super comfy beds and the pools were amazing! Only gripe was that everything was so expensive and that they charged you a $25 resort fee each day- that I had no idea about. They didn't ask if we wanted to use the workout room or use WiFi - they just charged me. The buffet breakfast was incredible!...

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Helpful?
Thank Susan L
WestinKierland, Front Office Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Susan, Thank you for taking the time to post a review and share feedback in regard to your recent stay. We are delighted that you enjoyed your overall experience and left feeling impressed our Resort’s amenities and service. We take many measures to ensure our guests are well informed about the resort service charge and all the great benefits...

Tucson, Arizona, United States
Reviewed September 11, 2014

We stayed from Sept. 4-Sept 7. At 3 am on Sept. 7th my son awoke screaming from ear pain. I called the desk and they were incredibly kind and sympathetic. They immediately brought us rubbing alcohol and Q-tips. That kind of service is like staying at a family members house and not at a hotel. We have been staying here...

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Thank Miranda A
Denver, Colorado
Reviewed September 10, 2014

The Westin was in a great location. We headed straight up to our room to refresh from our flight after a very quick and easy check in. Then to the bar for one of their Mule drinks. Honestly one of the best drinks I have ever had. The rooms were nice and clean with excellent ammenities. The food we had...

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Helpful?
Thank Lwr1818
WestinKierland, Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review and share feedback in regard to your recent visit. I am thrilled that you had a great experience at our Resort and delighted in many of our food and beverage options. We strive to offer a variety of dining options for our guest and I am glad that...

Cave Creek, Arizona
Reviewed September 10, 2014

Had a romantic staycation and this was an amazing property! Service was great, room was perfect, clean and had everything we needed. Great view of the golf course. The lazy river was wonderful! Would return again!

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Thank dcanter
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to post a review about your recent stay. We value receiving feedback from our guests and truly appreciate your compliments and five-star review. We are delighted to hear that you had a great romantic staycation at our resort and hope that the two of you created many lasting memories. Please let us...

Ann Arbor, Michigan
Reviewed September 10, 2014 via mobile

This is my 3rd stay at this resort and I think I enjoy it more each time. Unlike many resorts in the Phoenix area, this one is able to marry luxury and simplicity - everything is top notch, but not pretentious or unnecessarily complex. The property is large but easy to navigate, conveniently laid out, good signage, etc. I walk...

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1Thank Juliet R
WestinKierland, Guest Relations Manager at The Westin Kierland Resort & Spa, responded to this review

Dear Juliet, Thank you for taking the time to provide some feedback. It not only assists us in our ongoing effort to provide the best possible customer service experience but to help your fellow travelers on TripAdvisor when deciding where to stay. We truly value your business and repeated stays with us for business and are so happy to hear...

Southfield, Michigan
Reviewed September 8, 2014

I had the best deluxe room available during a recent stay. I had a beautiful view of the golf course and the mountains. The heavenly bed that you've heard about is great. If you want to get away for a relaxing vacation, this is the place to stay. The hotel is walking distance from very nice malls and restaurants. The...

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Helpful?
Thank Mildred H
WestinKierland, Communications Team at The Westin Kierland Resort & Spa, responded to this review

Dear Mildred, Thank you for taking the time to post a review and share details about your recent visit. We are happy that you had a great experience and enjoyed many aspects of the Resort including your room accommodations, golf course and mountain views, shuttle service and our signature Westin Heavenly beds. We hope that you departed the Resort feeling...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This inspiring retreat, located in the heart of "new" Scottsdale, will fill you with a sense of old Arizona and delight you with a fresh, modern destination. From family vacations to business meetings, weddings or just a restful getaway, discover our premier Scottsdale resort. ... more   less 

Additional Information about The Westin Kierland Resort & Spa

Address: 6902 East Greenway Parkway, Scottsdale, AZ 85254-8123
Location: United States > Arizona > Central Arizona > Scottsdale > Paradise Valley
Price Range: $186 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Kierland Resort & Spa 4*
Number of rooms: 732
Reservation Options:
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Also Known As:
Westin Kierland Hotel Scottsdale
Westin Kierland Resort
Westin Scottsdale
Scottsdale Westin
Hotel Style:
#7 Luxury Hotel in Scottsdale
#8 Top resorts Hotel in Scottsdale
#8 Spa Hotel in Scottsdale
#9 Business Hotel in Scottsdale
#19 Family Hotel in Scottsdale
#20 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Kierland Resort & Spa staff and other travelers.
30 questions
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Seattle, Washington
1 month ago

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Questions? Get answers from The Westin Kierland Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms further away from the hotel lobby were very nice - especially the ones overlooking the back of the property (golf course & mtn view)”
IngridJones71, 2 days ago | Read review
“Room 4060 faces the courtyard where the live music Fri/Sat can be loud if you go to bed early”
BEG1969, 4 days ago | Read review
“Ask for a view of the golf course”
J7886ULjasonb, 4 days ago | Read review
“The best views are overlooking the golf course.”
970nicholasp, 1 week ago | Read review
“May want to consider a room closer to the lobby/pools”
hamson, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question