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    Extended Stay America - Phoenix - Scottsdale - Old Town

    3560 N Marshall Way, Scottsdale, AZ 85251-5509
    Hotel website
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    07/05/2017 07/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $64
          $62
          $64
          $62
          $64
          $62
          Traveler (32)
          Room & Suite (10)
          Pool & Beach (2)
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          Overview
          • Excellent15%
          • Very good15%
          • Average19%
          • Poor20%
          • Terrible31%
          Mar 21, 2017
          “NEVER AGAIN!”
          Feb 22, 2017
          “Pricing inappropriate for quality”
          Free Wifi
          Free Parking
          Pool
          Non-Smoking Rooms
          Suites
          Pets Allowed
          Wheelchair access
          Self-Serve Laundry
          Breakfast included
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Phoenix - Scottsdale - Old Town
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          Hotel deals
          Howard Johnson Scottsdale Old Town
          782 reviews
          #37 of 75 hotels in Scottsdale
           
          Rodeway Inn Old Town Scottsdale
          16 reviews
          #69 of 75 hotels in Scottsdale
           
          Motel 6 Scottsdale
          153 reviews
          #58 of 75 hotels in Scottsdale
           
          Comfort Suites Old Town
          199 reviews
          #56 of 75 hotels in Scottsdale
           
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          Write a Review
          Reviews (120)
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          1 - 5 of 120 reviews

          Reviewed April 11, 2017

          This motel is awful. Definitely not as described or pictured when viewed online. We arrived late at night, planning on an 8 day stay. First thing, the air/heating unit would not even turn on. Went down to the office to complain, and the night clerk...More

          1  Thank Nancy S
          Response from 00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded April 11, 2017

          Nancy, I was disheartened to read your review. We sincerely apologize for the issues you encountered with your room and regret that we did not resolve it to your satisfaction. I assure you that what you experienced is not acceptable, and we will take immediate...More

          Reviewed March 30, 2017

          The layout of the rooms is prison like. One window that looks out onto the walkway that leads to all the rooms. The 'kitchens' and bathroom are in sore need of an upgrade. There are no elevators and the stairs are strewn with cigarette butts....More

          Thank Telegent
          Response from 00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded March 31, 2017

          Telegent, thank you for your feedback about your stay with our hotel. I apologize that our facility fell short of your standards. I am sharing your comments with my team as we work to update and refresh our hotel. Until that time, we will make...More

          Reviewed March 27, 2017 via mobile

          We went down for a couple days off and thought this would be nice. Walking distance to old town. Booked thru booking.com which we will not use again. When arrived were told only had smoking rooms, but later found out still had non smoking available.....More

          Thank Richard W
          Response from 00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded March 28, 2017

          Richard, we appreciate you bringing your experience to our attention. I sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case. Please...More

          Reviewed March 21, 2017 via mobile

          Have stayed here several times in the past, but never will again. When we checked in, the woman at the front desk acted like we were an inconvenience. When we got to our room, it was disgusting! We had to wipe everything down with Lysol...More

          Thank nomadsRUs
          Response from 00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded March 21, 2017

          Thank you for staying with us once again. Please accept my apologies for the issues you experienced during your stay. Your comments have been discussed with all the concerned teams, and we are reviewing our procedures so that no future guest encounters the same. Please...More

          Reviewed March 20, 2017 via mobile

          I stayed here in 2016 and it wasn't great, but the manager explained that they were remodeling and promised that she would make it up to me if I came back this year. The rooms are still not remodeled. The beds are uncomfortable and the...More

          1  Thank Sharks11
          Response from 00esa, General Manager at Extended Stay America - Phoenix - Scottsdale - Old TownResponded March 21, 2017

          I am disheartened to read that we did not live up to our standards and apologize that your stay was less than satisfactory. I appreciate your feedback and will share it with the appropriate individuals in my organization to see where we can make improvements....More

          Howard Johnson Scottsdale Old Town
          782 reviews
          #37 of 75 hotels in Scottsdale
           
          Rodeway Inn Old Town Scottsdale
          16 reviews
          #69 of 75 hotels in Scottsdale
           
          Motel 6 Scottsdale
          153 reviews
          #58 of 75 hotels in Scottsdale
           
          Comfort Suites Old Town
          199 reviews
          #56 of 75 hotels in Scottsdale
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Pool
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          • Things to do
          • Pool
          Details
          • Price range
          • $61 - $91 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 120
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Ctrip TA, Expedia, Extended Stay, Travelocity, Hotwire, TripOnline SA, Cancelon and Cheap Tickets so you can book your Extended Stay America - Phoenix - Scottsdale - Old Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Arizona >
          • Central Arizona >
          • Scottsdale
          • Also Known As
          • Homestead Studio Hotel Scottsdale ,
          • Homestead Studio Suites Scottsdale ,
          • Homestead Scottsdale ,
          • Homestead Suites Scottsdale ,
          • Scottsdale Homestead Suites
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          Traveler (32)
          Room & Suite (10)
          Pool & Beach (2)
          Dining (1)
          Hotel & Grounds (22)
          Bathroom (7)
          Nearby
          Sponsored by:
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          .37 miles away
           
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          .42 miles away
           
          Courtyard Scottsdale Old Town
          104 reviews
          .28 miles away
           
          Howard Johnson Scottsdale Old Town
          782 reviews
          .43 miles away
           
          Nearby Restaurants
          Virtu
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          .12 miles away
          Rehab Burger Therapy
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          .25 miles away
          U.S. Egg
          254 reviews
          .24 miles away
          Cornish Pasty Co
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          .26 miles away
          Nearby Attractions
          Western Spirit: Scottsdale's Museum of the West
          320 reviews
          .23 miles away
          Main Street Arts District
          137 reviews
          .33 miles away
          Arizona Canal
          49 reviews
          .29 miles away
          Old Town Scottsdale Farmers Market
          30 reviews
          .26 miles away
          Questions & Answers
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          Room Tips
          "Choose another motel"
          Read review
          "DO NOT STAY HERE. THERE ARE There are no good rooms in my opinion. Stay away."
          Read review
          "We asked for high floor back of building, we got the bottom floor front!"
          Read review
          "Second floor in the back"
          Read review
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