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7333 N Pima Rd, Scottsdale, AZ 85258-4034
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Traveler (83)
Dining (7)
Room & Suite (6)

About

#69 of 83 hotels in Scottsdale
Location
Cleanliness
Service
Value
Property amenities
Pool
Lazy river
Indoor pool
Restaurant
Game room
Water park
Children Activities (Kid / Family Friendly)
Kids club
78Reviews3Q+A9Room tips
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Popular mentions
Great Wolf Lodge is AWESOME! Some things may be a slight money waster, but you don't have to do those things. It may be for the younger ones, but the Wolf Tail ride is for sure for people who are tween to adult. The lifeguards are either hit or miss. Some are picky, but they are just doing their job. The room was great. There were 2 TVs, one in the kids room, and one in the other. The blankets are extremely comfortable. I got wolf ears when my family walked in. They have a story time every night for the littles. You are allowed to bring your own food, but they also have some restaurants nearby and one in the lodge itself. Parking is free, so I didn't have to hear my parents complain about parking. There are many attractions for younger ones, like MagiQuest. Overall, it was really good. These days, you never get good service. This is a big exception.
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Kids had active flu infection and wasn’t allowed to rebook. Hotel management advise me to come anyways. Bunk beds in the rooms smelled like urine. Sticky residue all over bunk beds. Staff did nothing.
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Customer service is absolutely horrible. With the coronavirus issue it has been nearly impossible to get through by phone, email or chat to either delay or cancel my reservation as my flight has been canceled. When I made it through they were totally unhelpful and refused to cancel the reservation. I was also promised a call from them multiple times and it hasn't happened.
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Accommodations are 3-star for 5-star prices unless you include the water bands that come along. Then that equals out the pricing. We ate at 3 different restaurants and the food was very tasty with friendly service though slow given the number of patrons present. Waterpark and Adventureland are entertaining for all ages. Bar-area conveniently located in the center so you can sip as you watch the kids.
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We stayed 4 nights and enjoyed the water park and the friendliness of the staff. I really wanted to say we loved it. However, I experienced a couple issues during my stay that left me with an overall negative feeling. Mistake #1 - Housekeeping took one of my children's stuffed animals while replacing the bedding. Who knows where it had been between the time it was taken and returned. They did not offer to dry clean it. Mistake #2 - However, there was a duplicate charge on my bill for a toy we had purchased. I went to the front desk, and they stated that they would remove the charge from my bill. Mistake #2 continued - However, the next week I found that although I had received a credit on my card for the amount of the toy, they had re-charged the same amount again. I would've been willing to overlook all these issues if they had been willing to fix it. However, they said nothing else could be done. It's infuriating that more than once Great Wolf Lodge made a mistake, but they couldn't do the right thing to fix it.
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PRICE RANGE
$188 - $562 (Based on Average Rates for a Standard Room)
LOCATION
United StatesArizonaCentral ArizonaScottsdale
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Frequently Asked Questions about Great Wolf Lodge
Which popular attractions are close to Great Wolf Lodge?
Nearby attractions include iFLY Indoor Skydiving - Phoenix (0.5 miles), Octane Raceway (0.6 miles), and Salt River Fields (0.3 miles).
What are some of the property amenities at Great Wolf Lodge?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and kids activities.
What food & drink options are available at Great Wolf Lodge?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Great Wolf Lodge?
Conveniently located restaurants include Sweet Tomatoes, YC's Mongolian Grill, and Barro's Pizza.
Are there opportunities to exercise at Great Wolf Lodge?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Great Wolf Lodge?
Many travelers enjoy visiting Cosanti Foundation (3.4 miles) and Old Adobe Mission (4.1 miles).