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The Canyon Suites at The Phoenician

Travelers' Choice award winner
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6000 E. Camelback Road, Scottsdale, AZ 85251
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4th Night Free & Credit
1 room 1 adult
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The Canyon Suites at The Phoenician
The Canyon Suites at The Phoenician
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337 Reviews from our TripAdvisor Community

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Dallas, Texas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I decided to drop in here for 2 nights. The resort is nicely nestled against the mountains, the Canyon suites separate from the larger hotel. This made it nice and peaceful. Grounds: very well kept. Awesome cactus garden. Suite: awesome room! The suite is very spacious and well kept up. A TV in all the rooms, which made it nice.... More 

Helpful?
Thank PMScotland
Charleston, South Carolina
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We always love visiting the Canyon Suites! The grounds are beautiful and meticulously maintained, the rooms are spacious and stylishly decorated, and the staff is so friendly and helpful. Our ambassador Kayla was a standout, always warmly greeting us by name and providing excellent recommendations for activities and restaurants. We can't wait to return!

Helpful?
Thank jada19
San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My two best friends and I decided to stay here for a great girls weekend away from San Francisco to celebrate a belated birthday! From before we arrived I was e-mailed inquiring about our needs and asking how they could make the stay more enjoyable for us. Once we arrived on property we were warmly greeted by Kayla (concierge) who... More 

Helpful?
Thank Jennie I
Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I spent our 30th Anniversary at The Phoenician. The service and room accommodations were outstanding. Our room overlooked the pool and camelback mountain. It was the perfect retreat until someone in one of the adjoining rooms decided to smoke in their suite. The smell started coming from the vent in our guest bathroom and permeated our whole... More 

Helpful?
15 Thank j0an1616
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Dear j0an1616, we thank you for your valuable feedback as it helps to ensure our continuous improvement. Please know that smoking is not permitted in any of our guest rooms or suites and failure to adhere to this rule results in a very hefty fine. That being said, for the present time being guests are still permitted to smoke on... More 

Fort Worth, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my first choice of hotels in Scottsdale! Everything about it is awesome. The service is very good. Everyone calls me by name. Room service is very good too! Lots of choices. The rooms are excellent! Great beds, big spacious bathrooms, and lots of new movies available in the room. The Canyon Suites are part of the Phoenician, so... More 

Helpful?
1 Thank jshoppa
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

We think you are pretty awesome as well! Thank you for the fantastic review and for your continued loyalty. Hope things are well back in Texas and we look forward to your return! More 

A TripAdvisor Member
2 of 5 stars Reviewed December 23, 2015 via mobile

My husband, daughter, and I stayed at the Canyon Suites to escape the city and enjoy a relaxing week away with our daughter. We travel both domestically and internationally on a regular basis. The rooms were very nice to the resort's credit, however for the cost, I was not overly impressed with this resort. I would have rather spent the... More 

Helpful?
17 Thank A TripAdvisor Member
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

We are very sorry to have caused disappointment during your recent visit to the Canyon Suites. During times of frigid temperatures and low occupancy the Canyon Grill will occasionally, not often, but occasionally close early. That being said you always have the option of ordering from our expansive 24-hour in room dining menu or from any of our other five... More 

Dix Hills, New York
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

My husband and I spent 3 great nights at canyon suites. From the second we walked in the door til we left it was a great vacation. The concierges are all wonderful. They took care of all our needs. The parking attendants, the pool staff and the happy hour staff were also great. I would highly recommend this property.

Helpful?
Thank Marcig3
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for the kind recommendation and five star review! Our property would certainly not be the same without the individuals who put their hearts into it each day. Thank you for recognizing their service. We hope to see you for a return visit soon! More 

Berkeley, California
Level Contributor
146 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed December 10, 2015

I have stayed at the Phoenician several times over the past decade but this was the first time at the Canyon Suites, the hotel within the hotel, and what a delight this was. We had a Thursday through Monday stay for 2 sisters and their husbands, who live at opposite ends of the U.S., and don't have an opportunity to... More 

Helpful?
1 Thank BerkeleyJohn
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

It was our honor to host your family gathering this past November. I am glad you found our accommodations comfortable for your large party. At 1,800 square ft. in total our two-bedroom suites are the size of many homes! I cannot help but to chuckle at your remark regarding the Canyon Ambassadors' verbiage. We sure do love saying yes around... More 

Long Island, New York
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed December 7, 2015

My wife and I just spent a long weekend at The Canyon Suites and it was truly perfect. The amenities are top notch, including great food (we had dinner at Relish and breakfast one morning in the main hotel as well as lunch every day at the pool), massages at the spa (we each had two massages and while I... More 

Helpful?
Thank Pgosule
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

It sounds as though you had nice relaxing Scottsdale getaway! Thank you for all of your feedback. Our goal is to make sure that your are pampered from the moment you arrive, all the way up until departure. I am so glad that you brought your wife's spa experience to the attention of our Ambassadors and allowed us the opportunity... More 

East York
Level Contributor
3 reviews
5 of 5 stars Reviewed November 26, 2015

This is our third year at the Canyon Suites. It is always excellent and this year was no different. Although maybe even a little better. We travel with our two teenagers, this time to celebrate our wedding anniversary. We travel a lot and without a doubt this hotel provides the best service we have ever experienced. The suites are lovely... More 

Helpful?
Thank Pam H
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Greetings Pam, it is so nice to hear from you! Thank you for your glowing review and for being our loyal return guest. Extra special thanks for your remarks regarding Danae and Kayla, two of our brightest shining stars. Each of them, along with the entire Ambassador team, takes tremendous pride in making sure our guests have memorable vacations. They... More 

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