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The Canyon Suites at The Phoenician

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The Canyon Suites at The Phoenician
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378 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Los Angeles
Reviewed 4 weeks ago

I recently stayed 3 nights at the Canyon Suites located at The Phoenician in Scottsdale. I booked my room via Starwood Preferred Gold Desk. This hotel is not cheap so if you are considering booking it, you have to assume you are not worried about the expense. The hotel is expensive but I would have to say it is worth...

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Helpful?
Thank SierraToGo
PhoenicianManager, Public Relations Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for the fabulous five-star review! I know many potential visitors will find your detailed feedback resourceful when determining where to stay in Scottsdale. Our associates are most grateful for your praise and we are glad we could make your vacation effortless, just as it should be! We selected our indulgent new Frette linen with your comfort in mind...

Washington DC, District of Columbia
Reviewed October 13, 2016 via mobile

PROS -- Excellent concierge service, including free transportation around the resort or to the mall and a few other locations -- Newly renovated room, good bath products, great bedding, electronic system (can watch your own Netflix and other steaming systems on the tv and control with your phone!). Also I don't usually call out hotel chairs, but the lounge chairs...

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Helpful?
Thank serendipity613
PhoenicianManager, Public Relations Manager at The Canyon Suites at The Phoenician, responded to this review

We wish your experience could have been worthy of five stars, Serendipity! Nevertheless I appreciate you providing us the insight on your recent stay. I am pleased you enjoyed many of our post-renovation enhancements, including the Stay Connect in-room technology and the complimentary artisan breakfast. I am disappointed to read that the pool service was not consistent throughout your stay....

Holland
Reviewed October 13, 2016

I stayed 3 nights at this resort on 2 different occasions, while traveling Arizona. Altho the whole resort is very nice, the canyon suites are definately the best part of the resort. I have slept in 3 different rooms, a "normal" guestroom, a one bedroom suite and the presidential suit on the ground floor. They were all absolutely stunning!. I...

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Helpful?
Thank Sigrid66
PhoenicianManager, Public Relations Manager at The Canyon Suites at The Phoenician, responded to this review

We are most grateful for your patronage over the past few months and are thrilled to hear your visits have been memorable! We appreciate your feedback regarding our recent renovation and your praise of our coffee - an element we have worked hard to perfect through the years! As always we are here to serve you while you enjoy your...

New York City, New York
Reviewed October 5, 2016

I have stayed at numerous luxury properties around the world, but rarely, if ever, feel compelled enough to write a review upon departure. That being said, we just returned from The Canyon Suites at The Phoenician and could not have been more impressed with the level of service we received during our 4 night stay. Each and every person at...

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Thank LND_Travel
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

At the Canyon Suites one of our highest objectives it to connect with our guests on such a level that we are able to do the thinking for them while their brains rest on vacation. I felt so pleased reading your review knowing that our team was able to truly delight you in this very way. Thank you so much...

Ko Samui, Thailand
Reviewed September 25, 2016

While it does have a separate lobby, reception and pool area you are really in an annex to The Phoenician and for food pretty reliant on the property just next door. The space is fabulous – the whole resort is massive. The staff are fantastic – although this is definitely a theme in the US – we’ve been impressed by...

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1Thank Fleetcat
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I truly appreciate the time you took to share your feedback regarding your recent stay. I am most glad that you found our associates to be welcoming and efficient, and that you also you felt comfortable and at peace in your golf-view suite. Our design team spent countless hours coordinating the hotel's decor with our valued guests in mind -...

Phoenix, Arizona
Reviewed September 10, 2016 via mobile

Won a free trip to this resort decided to go a random weekend was absolutely amazing down from customer service the breakfast the housekeeping the room was spot on the pool was very adult like and relaxing and the dine in was amazing definitely wanna go for a second stay

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1Thank hernandezdavid1375
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for the five star accolade and for sharing the highlights of your recent stay! We look forward to your future return.

Toronto, Canada
Reviewed September 4, 2016

I recently stayed at the Canyon Suites at the Phoenician with my family. It has just been fully renovated and the decor is stunning. The suite that we stayed in was extremely clean, modern and spacious, with a very luxurious bathroom and a lovely private terrace. The terrace had comfortable patio furniture and incredible views of the pool and Camelback...

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1Thank _zellak77
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for spending your recent family vacation with us at the Canyon Suites! We are thrilled to hear that everyone enjoyed a few of our upgrades, including the Stay Connect application, smart televisions, room decor, and furnishings. We also appreciate your sentiments regarding the service you received from our associates, always eager to assist! Please let the Ambassadors know...

Reviewed August 29, 2016 via mobile

I cannot say enough about the hospitality that my husband and I received at the Canyon Suites this past weekend. I have been fortunate to travel to many places, but this property, which just reopened to the public after a multi million dollar renovation, is second to none. We cannot thank Justin Beers, Amanda Estock and team enough for their...

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Helpful?
Thank Victoria K
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

We were truly delighted to host you and your husband as two of our first visitors following our summer renovation! Thank you for taking a moment to share your praise online and also for your thoughtful compliments to Kevin. We had an equally wonderful time getting to know you over the weekend during your vacation. Please let us know when...

Scottsdale, Arizona
Reviewed July 23, 2016

Decided to treat my niece on her birthday and few days at a resort, since she'd never had the opportunity to go to one and wanted to make her birthday extra special. When I told the hotel what I was doing and how I had reservations at the Biltmore and how they really messed up my reservations, the Phoenician decided...

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Helpful?
Thank Kathy F
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I am so pleased that you and your niece had an extraordinary experience with us. We love when our guests share their special occasions with us because it allows us the opportunity to truly spoil them, as deserved! Next time you find yourself yearning for another peaceful retreat I hope you will consider joining us once again at the Canyon...

Scottsdale, Arizona
Reviewed June 23, 2016

I have been treating myself to staycations in the Scottsdale area since I moved here in 1999, but The Canyon Suites is my absolute favorite. I love living in Arizona so much that I can seldom bring myself to vacation elsewhere. I had stayed at the Phoenician, but somehow wasn't aware of the Canyon Suites until I noticed it among...

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Helpful?
Thank Terri S
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I thoroughly enjoyed reading your review and somehow feel more relaxed just at the mention of your days lounging on the patio and indulgent bubble baths! Since you last joined us in June we have undergone a complete property enhancement. All 60 rooms have been modernly renovated and we added a lobby lounge and breakfast. In particular, I know you...

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The Phoenician, Scottsdale
#16 of 76 in Scottsdale
2,012 reviews
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Canyon Suites at The Phoenician is Arizona's premier luxury resort destination. Guests enjoy in-room coffee and tea service, daily hour of joy hosted by a resort sommelier, a private infinity pool, chauffeured resort transportation, priority dining reservations throughout the resort. ... more   less 

Additional Information about The Canyon Suites at The Phoenician

Address: 6000 E Camelback Rd, Scottsdale, AZ 85251-1949
Location: United States > Arizona > Central Arizona > Scottsdale
Price Range: $564 - $1,407 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Canyon Suites at The Phoenician 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
The Canyon Suites At The Phoenician Hotel Scottsdale
Hotel Style:
#1 Family Hotel in Scottsdale
#1 Romantic Hotel in Scottsdale
#3 Spa Hotel in Scottsdale
#3 Luxury Hotel in Scottsdale
#6 Business Hotel in Scottsdale
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Questions & Answers

Here's what travelers have asked, with answers from The Canyon Suites at The Phoenician staff and other travelers.
12 questions
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Yarmouth, Canada
chrisCheshire, UK

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Questions? Get answers from The Canyon Suites at The Phoenician staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“i think they are all great”
 of 5 bubbles Sigrid66, Oct 13, 2016 | Read review
“I think all would be lovely. Higher numbers mean walking along the long rather boring corridor.”
 of 5 bubbles Fleetcat, Sep 25, 2016 | Read review
“I don't think you can get a bad view at this hotel. Every view is great and unique in its own way....”
 of 5 bubbles G7627XGkathyf, Jul 23, 2016 | Read review
“There are no bad rooms at The Canyon Suites though our favorites have had pool/mountain views.”
 of 5 bubbles CT_SweaterGirl, May 25, 2016 | Read review
“All rooms are good”
 of 5 bubbles HENAM73, May 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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