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Hampton Inn Phoenix/Scottsdale at Shea Blvd

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Hampton Inn Phoenix\/Scottsdale at Shea Blvd
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363 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Phoenix/Scottsdale at Shea Blvd
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Showing 351: English reviews
Reviewed November 12, 2014

Pros great shuttle (I think his name was Edger), clean, many choices for breakfast, higher end bath products, free internet, place for luggage, desk with comfortable chair, fridge and microwave in room, I called the front desk around 10 pm because I could hear noise coming from another room and it was taken care of promptly, accommodated special needs, oh...

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Helpful?
1Thank notimeranch
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear notimeranch, I am very sorry for the bad behavior from a member of our team and apologize for the rude service you received. We want all our guests to receive the best in service from well trained professionals with great attitudes, and I'm disappointed to learn this was not the case with you. I assure you that I will...

Edina, MN, United States
Reviewed November 10, 2014

we stayed at this Hampton mainly because of it's location, we regularly stay at Hampton Inns and have always been satisfied regarding the value received for the cost ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqurstuvwxyz

Review collected in partnership with Hampton
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Helpful?
Thank David B
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear David B, Thank you very much for taking the time to post your great review about your stay with us. Everyone here works hard to deliver a higher quality guest experience than our competitors, and we really appreciate your compliments and recommendation. I"m glad you found us to be a good value and hope we can welcome you back...

Billings, United States
Reviewed November 6, 2014

This facility was recommended by Corporate Lodging as a "preferred" accommodation. It was a great choice - clean, friendly staff, good breakfast, easy access to and from other destinations. We definitely would chose this Hampton Inn in future visits.

Review collected in partnership with Hampton
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Helpful?
Thank Lauralee M
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Lauralee M, Thanks for staying with us and sharing your nice review. I'm glad you like what and how we do things here and that you'll be staying with us again. We look forward to welcoming you back and serving you here during your future visits. Sincerely, Ken Jacobs Guest Relations

Tucson, Arizona
Reviewed October 29, 2014

There is nothing like feeling like you are "home" when you are hundreds or thousands of miles away from home. The very friendly, helpful staff--- really stand out. Ask for Jodie and she will make sure your visit is perfect in every way!!

Review collected in partnership with Hampton
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Thank Pam S
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Pam S, Thanks for staying with us and posting your fantastic review of our hotel. I'm thrilled that you enjoyed your stay with us and appreciate your remarks about how Jodie assisted you. I'll share your review with her and reward her for being mentioned here by you. I hope you will let us serve you here again. Sincerely,...

Dallas
Reviewed October 25, 2014

After a very long trip I enjoyed my stay in Scottsdale, along with an excellent value. Service by the staff that included a very healthy breakfast. I enjoy my stays at the Hampton Inn brand. As a senior and living abroad it is always nice to return the States and good hotel chains.

Review collected in partnership with Hampton
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Helpful?
Thank Thomas1946
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Thomas1946, Thanks so much for your loyalty to the Hampton family of hotels and for posting your lovely review. I am so glad you know you can count on us for a comfortable stay, with the best in accommodations and service. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations

Dallas, Texas
Reviewed October 19, 2014

Our Overall Experience at this hotel was good. Staff was very helpful and friendly. Room was quiet and comfortable. (I did feel like the light in the bathroom, over the shower, could have been better.) Breakfast was very good with all it had to offer.

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Helpful?
Thank Ann J
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Ann J, Thanks for staying with us and posting your review. I'm glad you were happy with the service and accommodation we provide and appreciate your comment about the light in the shower. We value your business and your feedback and hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations

Short Hills, New Jersey, United States
Reviewed October 16, 2014

The hotel was clean and comfortable. Staff very helpful and accommodating. Beds comfy!! Needed to leave very early in am--staff offered to make us breakfast bags for 3. They were great and came in very handy on my trip to airport. I would stay again and recommend...

Review collected in partnership with Hampton
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Helpful?
Thank Kathleen M
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Kathleen M, Thank you very much for posting your excellent comments and 5 star rating. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We are very proud of our people and appreciate your recognition of jobs well done by our team. We look forward to welcoming you...

Tucson, United States
Reviewed October 13, 2014

seems like an older hotel, furnishings outdated, great location though, lots of great shopping and restaurants really close by, had some issues with the toilet running all night long but I shut the door and it wasn't that loud. great coffee downstairs

Review collected in partnership with Hampton
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Helpful?
Thank Kimberly K
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Kimberly K, Thanks for posting comments about your recent stay with us. I'm sorry about the toilet problem and offer my apologies for the disturbance and discomfort you experienced. If you didn't report this to the front desk, please email me (kenjacobs@zmchotels.com) with your room number so we can make the necessary repairs. We do have a significant remodeling...

Tempe, United States
Reviewed October 12, 2014

Great basic hotel. Great location as we attended an event at a nearby country club. Although our needs were minimal, the staff met our needs perfectly. We were taken care of very well. I don't know what else to tell you in order to fill the 200 character minimum required.

Review collected in partnership with Hampton
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Helpful?
Thank Peggy L
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear Peggy L, Thanks for posting your wonderful comments about our hotel. We value all guest feedback, and it's especially gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you here again. Sincerely, Ken Jacobs Guest Relations

Reviewed October 10, 2014

The room was tired but the bed was so soft my back hurt for days afterward. The breakfast was processed and so junky that no one in our group ate there. Staff was fine but you're better off somewhere else.

Review collected in partnership with Hampton
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Thank weeksr
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Scottsdale at Shea Blvd, responded to this review

Dear weeksr, I am truly sorry for the disappointment and discomfort you experienced here and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hampton Inn Phoenix/Scottsdale at Shea Blvd

Address: 10101 N Scottsdale Rd, Scottsdale, AZ 85253-1422
Location: United States > Arizona > Central Arizona > Scottsdale
Hotel Class:2.5 star — Hampton Inn Phoenix/Scottsdale at Shea Blvd 2.5*
Number of rooms: 130
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Also Known As:
Hampton Inn Phoenix/Scottsdale At Shea Blvd Hotel Scottsdale
Hampton Inn Scottsdale
Scottsdale Hampton Inn
Hotel Style:
#24 Family Hotel in Scottsdale
#37 Business Hotel in Scottsdale
#41 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Phoenix/Scottsdale at Shea Blvd staff and other travelers.
3 questions
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Grand Junction, Colorado, United States
over a year ago
Burlington, Vermont
over a year ago
Monticello, Illinois, United States

See all questions (3)

Questions? Get answers from Hampton Inn Phoenix/Scottsdale at Shea Blvd staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room near the pool...I hope the new hotel has easy access to the pool the same as the current buildings”
 of 5 bubbles 863KarenC863, Jun 1, 2016 | Read review
“Easy access to the pool from the first floor”
 of 5 bubbles kpec0, Apr 25, 2016 | Read review
“pick a room on the first floor facing pool, -- you'll get 2 chairs and can sunbath right outside your door”
  • Mini fridge, microwave, coffee make and flat screen TV
 of 5 bubbles MyTravels033, Mar 17, 2016 | Read review
“It's a two story hotel, so no real preference on rooms”
 of 5 bubbles murphy2, Nov 12, 2015 | Read review
“Ask for a room away from Scottsdale Road, for noise reasons.”
 of 5 bubbles RunawayBoomer, Nov 11, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question