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About
#43 of 92 hotels in Scottsdale
Location
4.7
Cleanliness
4.3
Service
4.2
Value
3.9
GreenLeaders Silver level
The Scott is a vibrant, Mission-inspired boutique hotel in the heart of Old Town Scottsdale. Bringing together the colors and comforts of old Havana, the edge and flair of New Orleans, and the elegant geometry of Bauhaus, the resort offers a lush retreat in the middle of the desert with 204 guest rooms and suites and two pools – a sand-bottom swimming pool perfect for families and the main lagoon pool with private cabanas and a pool bar. Featuring the iconic lobby lounge bar and signature restaurant, The Canal Club, specializing in traditional American cuisine with a Caribbean twist. The full-service spa, La Vidorra, features six treatment rooms and a range of massages, body treatments, and facials. The Scott has more than 14,500 square feet of indoor meeting space, in addition to ample outdoor event space. The area boasts more than 250 golf courses, hundreds of shopping boutiques, restaurants, bars, and nightlife. Including the Scottsdale Fashion Square, Waterfront district, Phoenix Art Museum, Taliesen West - the Frank Lloyd Wright School of Architecture, and nearby Sedona and Salt River Canyon.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Restaurant
Happy hour
Poolside bar
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Hair dryer
Safe
Telephone
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Centrally Located
Location
64Somewhat walkable
Grade: 64 out of 100
118Restaurantswithin 0.75 miles
35Attractionswithin 0.75 miles
Contact
4925 N Scottsdale Rd, Scottsdale, AZ 85251-7610
Getting there
Rental CarsSee rental cars from $37/day
1105Reviews21Q+A67Room tips
Reviews
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Most Recent
NoT a 4 star hotel! It was so rundown, our room was filthy- paint coming off walls, black marks in bathroom, tikes coming up in shower / just to make a few! The gym had drinks sitting there for 2 days! Half the rooms have a view of the parking lot! Service was terrible, attitude awful- this was supposed to be a special trip and they managed to kill that vibe. When told they did not care - it was AWFUL. RUN 2-3 star at best.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Very quaint, eclectic, fun vibe hotel. The food is outstanding, my hubby had the steak salad 2X! and I cannot speak enough about the staff and service, they went above and beyond. Rooms are very large and comfortable - I would stay here again and again. If you are looking for a place that is not an overcrowded standard resort this is it!
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Review collected in partnership with this hotel
Date of stay: February 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Brandon Howard, General Manager at The Scott Resort & Spa
Responded Feb 8, 2022
Good morning, We are delighted to hear that your and your husband enjoyed your visit with us. Thank you for sharing your experience. We look forward to your next visit. Best regards, Brandon Howard General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a rough stay last year we decided to give The Scott a second chance, one because it is close to our daughter, second assuming Covid made it difficult to find good people a year ago. Well it was as bad as a year ago, they haven't improved a thing if anything the place looks a year older. The worst thing is the service, it is so bad that the restaurant asked us to go off property because they are "running an hour behind" we received this suggestion several times as they are trying to redirect business away from the kitchen. It is actually panful trying to get breakfast there. The place seems run by kids who haven't been trained whatsoever. Shame because the property Looks so good online and from the surface. We won't be giving it a third chance.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I checked on Thursday mid day and the woman checking me in asked if I would like first or second floor. I responded that I would just like something quiet. The woman gave me room #223. Horrible and u know she knew this when she’s checking me in! I was awaken by the housekeepers at 6:45am cause their staging area was right outside my room along with with the trash dumpster pick up. I ask to be changed and Trey who was wonderful got me a new room. After changing rooms I realized I left my shampoo, conditioner, razor, body soap in the room. They sent security looking for it- gone! So I had to go and by new. Then that night I realized I let my PJ’s in the room. Well nobody can fine those either! So disappointed in this hotel. The rooms are ok… not what I was expecting. This will definitely be my last time at the Scott and u might want to look somewhere else too!…
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nice stay. My husband and I loved the Scottsdale location- close to shopping, restaurants and quaint Old Town; and the hotel had a free shuttle to these places; the driving staff- John and Saidou were two of the nicest staff - very polite, accommodating and knowledgeable. The hotel lobby and grounds were beautiful and very well manicured but: The room decor was dated; and despite the rave reviews, the restaurant food was not good - the waffle, chicken sandwich and salad croutons had weird flavor/spice combinations, croutons were made out a hash and not crunchy. Overall very odd spices and flavor combos- luckily there were many other restaurants within shuttle distance from the hotel. We’d return only because of the location, staff and beautiful grounds
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Parking is available in front of hotel and free
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If your security is not important to you then sure by all means this is the place for you. I arrived to the Scott after a long 6 hour flight. Upon entry everything seemed to be nice. However the check in process was cringe and the young lady at the front desk clearly had no idea of what she was doing. After the acting manager Carloyn Anne came to help her thats when everything went down hill. I asked about amenities it became an issue, i asked about the hotel layout that also became an issue., I asked about room upgrades that was an issue. Finally I asked for my key and just went to my room. Along the way the hotel was over crowed with a convention. To get to my room I had to walk with my luggage's through the pool area where kids were splashing and everything is getting wet. For a "spa" styled hotel the rooms are in the layout of an INN.. Upon arriving to the building of my room housekeeping has dirty blankets all over the hallways. I go into my assigned room and to my surprise I find a NAKED MAN! Absolutely mortified I walk back to the front desk and kindly inform the staff of the mistake THEY made. I also noted that this situation they put myself and the other guest is dangerous and a safety hazard. The Carolyn Anne completely disregarded anything I said and rebulbed with "well our system shows the room is empty" So you'll have to wait until 4 when the next room is open. Doesn't apologies for a mistake they made doesn't offer to comp a meal or even a drink while I wait 6 hours. Doesn't offer any upgrades that are available. Just looks at me as if i were the problem. As someone who has been in customer service for 10plus years I was so disappointed in the lack of care. Not once did she seem empathetic or apologetic, nor was there any time she tried to rectify the situation and make me feel comfortable with actually staying. I collected my belongings and left the hotel. Would never suggest you stay. …
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Brandon Howard, General Manager at The Scott Resort & Spa
Responded Nov 4, 2022
Dear Renee, I sincerely apologize for the incident that occurred when entering your room. This must have been mortifying for both of you. The issue was a system error and we hope you do understand that these things do happen once in a blue moon. Our other Manager did speak to your significant other to try to rectify the situation. We would still like to correct the issue if you are able to reach out to us directly. Again, we do apologize for the event and hope you return to get the full experience. Sincerely, Brandon Howard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, ambience, service and enjoyable food and drinks. Rooms comfortable and a relaxing few days with everything you need onsite. Staff very friendly and welcoming all round. Walking distance to old town restaurants and have shuttle on demand if needed.
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Howard, General Manager at The Scott Resort & Spa
Responded Oct 25, 2022
Hello, Thank you so much for sharing your feedback! We are so glad you found time to relax and were able to enjoy our amenities. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had the opportunity to stay at this location to celebrate my daughter birthday. This was an incredible experience from the room, wonderful service, restaurant was unbelievable and the pool area unbelievable. We had a 5 star experience in every area.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stopped in for dinner and a drink because I heard the food was good. The atmosphere was great however the bartenders did not offer a good experience. I sat down and after 5 min I asked the bartender (who was just standing there the entire time) if I could order a glass of wine. I had a question about a wine and he had no idea how to answer it. My dinner was delicious. My water glass was empty for over 5 min and the bartender did not refill it. He stood behind the bar on his phone. I had to get his attention and ask for more water. I am giving a big Thumbs Up for the food and a big Thumbs down on the service. I don't think I will be back given the bad service I received.
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Date of stay: September 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Howard, General Manager at The Scott Resort & Spa
Responded Sep 21, 2022
Hello, We thank you for your honest comments and I greatly appreciate you choosing our hotel. I sincerely apologize for any disruptions caused during your stay as this is not up to our normal standards of customer service. Please know we have shared your comments with our team so that we may improve for future guest experiences. We hope that we will have another occasion to exceed your expectations and to host you again in the future. Thank you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Highly recommended! I loved the spaciousness and quality of light throughout the resort. The lobby was so inviting with several areas to sit to read or talk. The rooms I stayed in were clean and comfy with luxurious amenities here and there. The very best part of my stay at The Scott was the gracious and friendly staff. Very professional and attentive from the front desk people (amazing), the housekeeping crew and the van drivers. Amazing care for their guests! Thank you for the great care you gave me during my stay with you!
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Date of stay: August 2022Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Howard, General Manager at The Scott Resort & Spa
Responded Sep 8, 2022
Good Morning, We appreciate you completing our survey regarding your most recent stay and hope you have a chance to visit again soon! Thank you for your positive remarks and we are delighted you enjoyed our property. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$364 - $637 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
firesky resort and spa - a kimpton hotel, firesky hotel kimpton, firesky resort kimpton
FORMERLY KNOWN AS
FireSky Resort & Spa
LOCATION
United StatesArizonaCentral ArizonaScottsdaleSouth Scottsdale / Downtown Scottsdale
NUMBER OF ROOMS
204
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Frequently Asked Questions about The Scott Resort & Spa
Which popular attractions are close to The Scott Resort & Spa?
Nearby attractions include Scottsdale Fashion Square (0.4 miles), Stones Crystals Minerals Fossils Gems (0.7 miles), and Fox Cigar Bar (0.7 miles).
What are some of the property amenities at The Scott Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Scott Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Scott Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Scott Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Scott Resort & Spa?
Conveniently located restaurants include Franco's Italian Caffe, Citizen Public House, and FnB.
Are there opportunities to exercise at The Scott Resort & Spa?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does The Scott Resort & Spa have an airport shuttle?
Yes, The Scott Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Scott Resort & Spa located near the city center?
Yes, it is 0.8 miles away from the center of Scottsdale.
Are any cleaning services offered at The Scott Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Scott Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.