This hotel was awesome! The staff were so kind to my family. The ambience had a great vibe! The location was superb, the rooms were spacious, especially the extra sitting/TV room we had. I would highly recommend staying here, especially if you have a family.
I’ll put it this way: Hotel Vendome had a VERY good photographer take their website photos. It’s location next to a funeral home and the peeling paint on the exterior were our first clues that we’d been duped. The rooms were passable (we had more than one for our party), but the closet space was unusable (per signs hanging on the closet door) due to condensation leaking from the A/C pipes located inside. Furthermore, there were no phones in any of the rooms we stayed in, the thermostat had been turned off in one room (which wasn’t realized until the middle of the night when the temperature plunged to 46 degrees!), some of the pillows were weirdly box-like, and there was a suspicious stain on the fold-out bed. Had we been able to quickly find alternate accommodations, we would have left on the double.…
I loved the Vendome. My husband and I stayed the weekend for our anniversary. Our room was cute and the bathroom was very large with a garden tub. The location is just half a block off the square . The staff was friendly and helpful and there were some great Halloween decorations up. All in all I have not one complaint.
We have been staying at Hotel Vendome for many years, always giving it 5 stars for its friendliness, charm, beautiful veranda and hanging flowers, fun ghost stories, location to the town square, and relaxing atmosphere. We almost always stay in Amy's room - a haunted room devoted to cats (there is a fun history for this room). The reception area was charming and remininscent of the "old" days. Loved it, and it was obvious the owner loved the place and took good care of it. Sadly, our recent 3 night stay was the complete opposite of what we have come to expect from this historic place. Let me list my disappointments: 1. No potted flowers, but some American flags hanging from the Veranda. Loved the flags, really missed the flowers, BUT.....the flags were taken down the next day (WHY? Since when did patriotism disappear from this hotel?). No hanging flower pots took their place. Gutters hanging dangerously from the Veranda's roof with obvious lack of maintenance to the old boards, paint peeling, loose nails. 2. Entire old fashioned front reception area removed. Ugly table in its place. The old square keyholder was still hanging on the wall - but had some odd looking fake plants in it. Certainly not welcoming at all. Another odd thing we noted - typically when we arrive there are guests sitting in the front area, talking, perhaps sipping wine from the little wine bar and enjoying the atmosphere - there was no one anywhere. Red flags went up right away. 3. Tristan was very nice, he was there to help us check in - but he was behind the ugly plexiglass that was put up for COVID. I understood the need for that in 2020, but it is off putting and straight up ugly - nothing welcoming at all as far as what used to be a fun check in. 4. We were notified that housekeeping would not be attending our room at all during the entire time we were there. Again, with supposed sanitation, glove wearing, and all the precautions why was our room not going to be cleaned at all? Yikes - now I was getting irritated! And then I was told I would need to come down and ask for more towels if I wanted them (which I did, and the woman at the front desk acted like I was a huge inconvenience). 5. Ok, so now I'm a bit perturbed, but determined to feel better when we got to my favorite room. I opened the door and let out a gasp of dismay - the beautiful dresser was gone - as were all of the cat things I loved to look at, including a lovely book on the history of the room and notes from other cat lovers, ghost sitings, etc. Well, where to put our stuff? We always used the top of the dresser, and of course unpacked our clothes in the drawers. We had two very small night stands, and slim counterspace in the bathroom to put cell phones, chargers, note books, glasses, ..... Wow! We found an ugly black hanging shelf in the closet to put our clothes, Cheap looking and ridiculous. No light in the closet either to light up the interior of the black hanging shelf thing. 6. In the bathroom we had pump bottles labelled Hand Soap, Hair and Body - yuck! How is having guests share bottles of this stuff more sanitary than giving me individual products which can be thrown out. Plus, my husband and I were sure they were all the same product. Fortunately I had brought shampoo and conditioner from home. Another aggravation added to my mounting list. I felt like the owner was trying to spend as little as possible, and getting away with it saying it was COVID related. Not buying that excuse! 7. We were given just 1 very small trash can -another weird thing - where to throw our water and soda bottles? Food containers? Alchohol containers? When we asked for another trash can we were again treated as inconvenient guests - they would have to go "find" one for us, and we should come back later??? 8. The veranda, which is on the 2nd floor balcony - and just off our room-was supposed to be open until 9pm and I would sit out there and read before heading into to town for live music and fun. Well, at 8:30 the unfriendly front desk person told me I had to go to my room - she was leaving and locking up. Honestly, I wanted to pack my stuff and get out of there. I felt absolutely no hospitality, no welcoming, nothing that would make me want to come back. If she wasn't the owner, then I hope the owner reads this and gives the employee some serious lessons on how to welcome your guests. Remember, the guests are paying your salary! Some odds and ends - our floor was hardwood - needed a good sweeping or vacuuming - but no house keeping so we walked on cracker crumbs, some dirt we brought in when it rained and our shoes were dirty, and some dust bunnies blowing around. The front door was locked almost all the time - needed a code to get in (again, something very different - it used to be locked at 10pm). Well my husband went out to take a walk without the key, not thinking the door would be locked in the middle of the day. He got back, didn't have the code and couldn't get inside. No one at the front desk. Up til then he was being pretty tolerant- for him that was the last straw. We both discussed the extreme negative changes that have taken place since the new owner, and we decided we would not be going back. We asked around town that night where people were staying so we got several good referrals for other small, cozy hotels. Goodbye Hotel Vendome - we are saddened to see your dismal appearance, and experience your disappointing service and unfriendly staff (except for Tristan - who we give 5 stars). I still can't quite figure out what I actually got for the $512.00 we spent!…
I had high hopes for this place because the pics looked nice. But its a real old building that being said there is no elevator so you must carry luggage uptake stairs. The rooms very small and is not really that charming looking and the bed was so hard. Also suite #3 upstairs smells really strong of cat piss..... I could hardly sleep it was awful. 2 stars because the staff was good and gave me discount cause of the smell.
I find the mix of reviews to be somewhat funny. The place is up front about the fact that it is historic and cozy. That should tell you not to expect a huge room and to expect retrofitted amenities. Our room was very nice and quaint. It had an old writing desk that was small but gave you a place to sit and a place to put things. They left us a little antique dish with some chocolates and a card congratulating us on our anniversary. We got a room with a king bed and a clawfoot tub/shower, which we were looking forward to. My wife enjoyed a bath and I used the shower with the need to use the 360-shower curtain. No, it was not a huge amount of room, but it was fun and it was historic. Our bed was comfortable and firm. We enjoyed the buzzer on the door which was original and was how people requested room service long ago. It was a nice juxtaposition that you had a physical room key for once but there was wifi and a flat screen TV. You either enjoy and look forward to these kinds of things, or you go looking for someplace else to stay. Perfect location to walk all around the historic downtown, which we did.…
The Hotel Vendome was constructed in 1917 and refurbished in 1983. We had a small King room on the second floor. There was a flat screen Television with somewhat limited cable channels, air conditioning, full bath and a plug-in electric heater. The location is very close to all of the restaurants and bars on Whiskey Row and there is free parking behind the building. Also there is a bar in the lobby that serves beer, wine and soft drinks. If you are looking for a 4 or 5 star experience this isn't for you but if you like staying in a historical building this is a good choice.
Beware: The owner is still requiring a face mask to be worn in the lobby. This is not a five star rated hotel unless you love cold water showers and supper soft beds (sleep number 10). Also, the rooms are tiny with no workstations. The place is a two star crash pad while driving through Prescott.
I don’t quite understand all of the 5 Star reviews Pros: -Great location -Somewhat friendly staff -Cute lobby -Comfortable bed -Good heater in room -Good flat screen TV -Bathroom fan works well Cons: -In general, the place is worn out -Stayed in a room with a garden tub but the water wasn’t hot enough to use it -Carpet in the rooms worn out / holes in carpet -Bathroom barely clean -Small / cramped rooms. Barely enough room for 2 suit cases (we had to put one of our suitcases on the floor of the bathroom) -No heat in the bathroom -In hotel coffee not available until 8AM on weekdays, 7AM on weekends. I need my morning coffee! :-D -Worn out room furnishings (bed side lamp shade kept falling of)
I am really confused on why this place had such a high rating. The place is historical yes, however that does not mean it should be in such a state of disrepair. The air conditioner was not on and it was hot and stuffy in the room. The room itself was very small, the photos are extremely misleading. The bed was creaky and old. Holes in the floor. Wallpaper torn and outdated bathroom. The historical aspect was cool but the owners really need to put some love into this place. No ghosts, just dust. I would not stay again.