Stunningly renovated historing hotel, two blocks from Whiskey Row. Very quaint hotel, with a wonderful lobby and bar. Rooms are quite nice with fully remodeled rooms. However what reallys sets this property appart is the service. The entire staff, trip all over themselves offering to help you in anyway that they can. Every request is followed with "my pleasure". Monica behind the front dest was the best. Can't say enough about the service. We had car trouble while there, and they bent over backwards, to accomodate our schedule, even offering a room for the following night if require. You won't be sorry. Not wheel chair freindly however, as there are six steps up to the elevator.
The staff of the hotel are incredible! Very efficient, personable, nice - just the best experience with staff at a hotel we have had in years! The hotel is nostalgic and inviting. The food in the restaurant was excellent. Totally recommend this hotel!
I've been staying here for years, and this time surpassed all others because of the service. Normally you don't cross paths with Housekeeping staff, even though they are why the towels smell fresh and the bed is smooth. I left part of my laptop charger in theh room, and when I called, Denise could not have been nicer. She said it might take several days to send to me (free of charge -- so kind) but then she called back to say I had sounded so disappointed that she was doing things differently to get it to me sooner. I am grateful to have it back, and she deserves a shout-out for going above and beyond how things are usually done. The service industries are struggling to keep staff, and here you have someone who is doing more than their assigned duties. Also, Hassayampa brims with charm and history; I think my blood pressure drops as soon as I get there. We usually eat in the Peacock Room and this time I had to leave early, but next time I'm making sure I try the coconut cream pie.…
We thoroughly enjoyed our stay. It's a beautiful hotel in the center of everything! The meals were delicious and we loved sitting by the fireplace in the evening I woulddefinitelyrecommendstayinghere..
This is a 100-year-old hotel, so there are small details here and there that are not brand new. However, everything was clean, everything functioned well and our room was comfortable and well-equipped. We especially enjoyed the seating group in the lobby next to the fire, where we sat for quiet, romantic conversation in the evening.
Great location just around the corner from bars and restaurants. Excellent attentive and helpful staff. Historical hotel with some features that are just lovely. Friendly bar that had live music when we were there. We had breakfast in the restaurant which was very good quality. The rooms are quite traditional and I guess some would say ‘old fashioned’ so if you want that ‘chain’ impersonal type of room (like a Hilton) then maybe this is not the hotel for you. Prescott is well worth a visit I would stay here again if I ever go back.
Enjoyed yet another viosiot to the historic Hassayampa Inn. This is a lovely old, classy hotel! The rooms are not large but very adequate. Water is soft and soothijng and plenty of hot water. The lobby is exquisite and the restaurant is very good.
We had a great stay again at the Hassayampa Inn. Built in 1927, it is centrally located in the historic district near Whiskey Row. The staff was extremely helpful and friendly and we loved our room!! This was our second visit to this hotel and we were not disappointed by the staff or the room!
This is an historical landmark. It was established in 1927. It is a place that exudes ambience from a bygone time. The carefully preserved decor makes a very positive impression on arrival. The team is very friendly. This property is clean. There are reviews citing odors and problems with cleanliness. We saw none of that. An older property can be a challenge to clean. This team meets the challenge. Thank you Yimoko- I hope you received the tip we left you. I appreciate the little card with your name. I was very impressed with the cleanliness throughout the property. The stained glass light fixtures and lamps in the room are very beautiful. Our first evening we enjoyed sitting in the lobby, people watching, and soaking in the beautiful artwork and antiques. We stayed on the fourth floor which will give anyone a workout on the stairs. There is a wonderful elevator that requires manual operation from a team member. Just ask. They are very accommodating. If you have limited mobility this may not be the place for you. Keep in mind it is a registered historical landmark. Modernizing this property would ruin the historical value and the very reason so many people visit. Why three stars? We had a nice room (417) with a very cool sitting area and bathroom with a tub and a shower curtain on a wrap around shower curtain rod. When the HVAC kicks in it is not only loud; it also shakes that curtain rod which adds even more noise. We turned the thermostat way down to limit the awful noise. The doors need to be redone and sized to block out light. The gaps are pretty big. This beautiful historical inn has paper thin walls so there was a lot of sudden noises from other guests. The bed and bedding was very comfortable but sleeping was choppy and rough. In fact I spent time reading reviews when I couldn’t sleep. The manager Michael writes replies to most of the reviews. If there are issues he writes the same out of the can reply. It feels really insincere. Michael allow me to save you a reply. I will wish myself well. You’re welcome for the review; and this isn’t the place for me because I appreciate a quiet, restful atmosphere for the price point.…
The courtesy of the staff was the best I had ever experienced! The bed was sooooo comfortable!!!!! And this historic hotel was beautifully decorated. The price was very affordable, with no fee for our dogs! I will definitely stay there whenever I get the opportunity to go to Prescott, Az. Again!