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SureStay Hotel by Best Western Phoenix Downtown

Traveler (110)
Room & Suite (66)
Dining (8)

About

#43 of 179 hotels in Phoenix
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The SureStay Hotel by Best Western Phoenix Downtown is located in the heart of Phoenix, perfect for travelers seeking sunshine, sports, and a fun night out in downtown. Come stay with us and be close to all of the adventures Downtown Phoenix has to offer! Enjoy the sunny weather, evening walks around the city, and end the day in our brand new remodeled rooms.
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Property amenities
Free High Speed Internet (WiFi)
Free parking
Breakfast included
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Room amenities
Air conditioning
Microwave
Refrigerator in room
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Location

Full view
83Good for walkers
Grade: 83 out of 100
18Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
877Reviews
23Q+A
100Room tips
Traveler rating
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Popular mentions
I stayed here for a week because I had a class downtown and this was within walking distance. I loved the proximity to downtown life without paying downtown hotel fees. I'm a simple person so this hotel was perfect: Dark rooms, comfortable bed, generous shower head, decent
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Response from SureStayhotel, Manager at SureStay Hotel by Best Western Phoenix Downtown
Responded 3 days ago
. Dear Guest, Thank you for your recent stay at our hotel. I am pleased to read that you enjoyed your overall stay with us, and appreciate your feedback. Though you had an enjoyable stay, we never want a guest to have a disappointing experience, so please accept my apologies for all the issues, you encountered during your stay. Thank you for being our guest. I hope you will give us a chance to redeem ourselves and stay with us once again. Sincerely, Hotel Manager
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Hotel's Favorite
Great find in Downtown Phoenix. Was a little worried given some earlier reviews. Tasteful renovation. Very comfortable beds, lots of pillows, very attentive staff and convenient location. Walk to great restaurants. 15 minute walk to Chase Field. Hot coffee available and light
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Response from SureStayhotel, Manager at SureStay Hotel by Best Western Phoenix Downtown
Responded Mar 12, 2019
Dear Guest, I am very happy to know that you were comfortable at our hotel and liked our location, the new look, and the guest services. I thank you so much for sharing positive thoughts with all our online visitors and guests. We do take pride in catering to our guests’ needs the best way we can. Please continue to comment on both the positive side and on things that need to be improved. Just visit Bestwestern.com and choose SureStay Hotel portal in Downtown Phoenix. You may also give us a call directly at (602)257-8331 or by email at downtownsurestay424@gmail.com for your future reservations. Thank you once again and we hope to see you back time and again. Dan/Manager
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What more can I say, It was all good, from the time I arrived, to the wake up call, and the breakfast, being more than I expected, to check out, management always courteous, and helpful, also one last note, Vic is outstanding in his job.
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Review collected in partnership with this hotel
Response from SureStayhotel, Manager at SureStay Hotel by Best Western Phoenix Downtown
Responded 1 week ago
We thank you for being a regular guest and for your wonderful feedback. We feel proud to have served you in our hotel and how happy we are to see that your experience each time had been good. I hope you will provide us the opportunity, again and again, so that we prove worthy of ourselves each time. Thank you once again for your feedback and we hope to see you again soon. Have a great day!
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Sure Stay is newly and beautifully renovated with a hip artsy edge. It's perfect location is next to everything downtown. The rooms are simple and comfy, staff friendly and helpful. Whether you are coming in for a concert or a conference, its a great place to stay.
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Review collected in partnership with this hotel
Response from SureStayhotel, Manager at SureStay Hotel by Best Western Phoenix Downtown
Responded 1 week ago
Thank you for the review. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we aren’t so we can get better.
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Let's take a second and talk about the fun and whimsical interior (and exterior) of SureStay! Once your typical motel has been turned into a modern and chic boutique hotel. I love staying at whimsical and electric hotels with thought put into the design. From the headboards to
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Review collected in partnership with this hotel
Response from SureStayhotel, Manager at SureStay Hotel by Best Western Phoenix Downtown
Responded 1 week ago
Thank you for sharing your glowing review of SureStay by Best Western Downtown Phoenix. We are glad everything went great for you during your stay and that our wonderful location made it even better. We hope to be your hotel of choice whenever you return to the area.
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PRICE RANGE
$65 - $128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
americas best value inn - downtown phoenix hotel phoenix
FORMERLY KNOWN AS
Americas Best Value Inn - Downtown Phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenix
NUMBER OF ROOMS
36
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