PHOENIX METRO RV PARK

Needed a place to park my 5th wheel for a couple of months. Staff is very friendly and accommodating! Excellent facilities and convenient to everything! Very clean and well kept. Friendly neighbors and dog friendly. Lots of activities.

Date of stay: March 2019Trip type: Traveled solo

Good place to go

This rv park is in great place to stay. You are centrally located to go any where in Phoenix area. Easy on and off I 17. It is a senior park so one of the party must be at least 55 or older. Most spots are taken by long term renters. Don’t let that stop you. Well kept and level spots. We will go again.

Date of stay: March 2019Trip type: Traveled with family

President travel companynorthland

This was the worse RV Park I have ever been in ! Unfriendly office people ' the seemed afraid of office manager Diana the b--ch of the world ! Diana seemed to be having an old age crisis ! Nut case ! People seemed to be walking on egg shells through out this park ! Very tense place ! Do yourself a favor ! Go to some happy place ! With happy employees ! This is not a happy place !!!! Bad vibes !

Date of stay: June 2018Trip type: Traveled as a couple

place people go to die

Geez, during the one month I was there, two guys died in lots adjacent to me passed away! Excessive requirements to check in-you have to list them on your mandatory insurance. Not pet friendly. I was going to stay longer, but left as soon as I could. Creepy place and people.

Date of stay: January 2018

Value

Cleanliness

Service

Trip type: Traveled solo

Incompetent Office Staff

The maintenance staff at this location is amazing, however, the office staff leaves alot to be desired. They screwed up my confirmation dates and didn't fix them when they told me they would. There are just too many incidents so I will just pick one as an example. When I arrived on November 11 for 1 month stay I quickly decided that I did like the proximity of the park to amenities in the area so I requested that the office extend my stay for 3 months which would have confirmed me to leave on March 11. They somehow extended it to February 28. Repeatedly they were reminded to correct this and it was never done. Another park resident complained to them on my behalf and they extended my stay from March 1-4. I went up to the office and told them that I had already confirmed another park for March 1 so I couldn't accept the extension. They came to my door on January 11 and told me that I had to go as I had told them I didn't need an extension. I explained that I didn't need the March 1-4 extension but I was still confirmed until February 28. I told her that I wasn't leaving. Where on earth would I find a park with a spot in January? Everything is full. She told me it was my fault. I just closed my door on her and never heard about it again. This is just one screw up. My 3 months were full of them. They overcharged me $107 for my power and just halved it to make me happy. I refused to pay the larger amount when I have LED lights throughout my rig and I showered in the public stalls. I didn't run my air conditioner as I was not home often enough. There are complaints regarding the office staff throughout the park. Not one of the 3 office staff has a right hand that knows what the left one is doing. I would never stay there again! They treat people horribly when they are caught making mistakes. It is never their fault so of course they treat the resident as an idiot.…

Date of stay: November 2017

Value

Cleanliness

Service

Trip type: Traveled solo

Room Tip: Maintenance staff awesome but office staff makes park unbearable

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