We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
11/5/2017 11/6/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Crossland Phoenix - Metro - Black Canyon Highway

    11211 N Black Canyon Hwy, Phoenix, AZ 85029-4759
    +1 855-976-5640
    Hotel website
    Save
    Lowest prices for your stay
    11/5/201711/6/2017
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
    $44
    View Deal
    Traveler (47)
    Room & Suite (19)
    Dining (2)
    Overview
    • Excellent22%
    • Very good8%
    • Average10%
    • Poor14%
    • Terrible46%
    Travelers talk about
    “grab and go” (3 reviews)
    “tv channels” (2 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness center
    Kitchenette
    Pets Allowed
    Wheelchair access
    Meeting Rooms
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
    Deals
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      $44
      View Deal
    • Check booking site for details
      $44
      View Deal
    • Check booking site for details
      $44
      View Deal
    View all 25 deals
    Write a Review
    Reviews (107)
    There are newer reviews for Crossland Phoenix - Metro - Black Canyon Highway
    See the most recent reviews
    Traveler rating
    Traveler type
    Time of year
    Language

    31 - 35 of 104 reviews

    Reviewed February 9, 2015

    We were in the area for a softball tournament picked this hotel due to the close proximity of the fields. We were one of four team families that stayed here, none of us had a good experience. Two families' experiences were bad enough that they...More

    1  Thank Terra H
    Response from Manager_11525, Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded February 24, 2015

    Terra - Thank you for your recent review of your stay. I do sincerely apologize for the completely unacceptable conditions you described with this property. To make sure this doesn't happen again, we will make sure to check our rooms for proper cleanliness and maintenance...More

    Reviewed February 4, 2015

    This motel does not look like the internet pictures at all! Do not stay here! We got there for a 3pm check-in and could not get a key until 7:30pm. The first room was not what we reserved and had maintenance issues. We took the...More

    Thank Lisa W
    Response from Manager_11525, General Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded February 6, 2015

    I received a copy of your review, and wanted to take a moment to personally respond. The issues you describe are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, we will make sure to check our rooms for...More

    Reviewed January 27, 2015

    booked a non smoking room for a week got to motel and they gave us a stinky dirty room that smelled like 15 people had smoked in it for a week staff was unable to help us so we went and bought 2 cans of...More

    4  Thank Guy S
    Response from Manager_11525, General Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded January 30, 2015

    Guy - I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for your room smelling like smoke when you booked a non-smoking room. To make sure this doesn't happen again, I am...More

    Reviewed January 26, 2015

    Do not stay here if you expect any degree of courtesy or customer service... or if you want a NONSMOKING ROOM. Received such poor customer service from Darby, I will NEVER stay at this hotel chain ever.More

    4  Thank waynep58
    Response from Manager_11525, General Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded January 30, 2015

    Thank you for providing us with details about your stay. Please accept our most sincere apologies for the poor customer service you received during your stay. To prevent this from happening again, our staff is being trained further on customer service skills. We strive to...More

    Reviewed January 26, 2015

    Dirty dirty room. Walk in and the dish washer is missing and has a gross empty blank space where it should've been. The first cooler was broken. Found hair all over counter tops in bathroom. Toilet was horrific. The light is too dim to even...More

    1  Thank sdjfhaskhf
    Response from Manager_11525, General Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded January 30, 2015

    I recently read your comments about your stay with us. Please know that we are sincerely sorry that the cleanliness of your room was less than up to our standards. I discussed your comments with our staff, and we are actively working to make sure...More

    Pointe Hilton Tapatio Cliffs Resort
    625 reviews
    #27 of 174 hotels in Phoenix
     
    Candlewood Suites Phoenix
    144 reviews
    #74 of 174 hotels in Phoenix
     
    Hyatt Place Phoenix - North
    658 reviews
    #41 of 174 hotels in Phoenix
     
    Radisson Hotel Phoenix North
    462 reviews
    #43 of 174 hotels in Phoenix
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Outdoor pool
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $36 - $63 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Cheap Tickets, getaroom.com and Hotwire so you can book your Crossland Phoenix - Metro - Black Canyon Highway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Extended Stay America Phoenix ,
    • Extended Stay Phoenix ,
    • Phoenix Extended Stay
    Add Photo Photos
    Traveler (47)
    Room & Suite (19)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (27)
    Bathroom (7)
    Nearby
    Sponsored by:
    Radisson Hotel Phoenix North
    462 reviews
    .68 miles away
     
    Hyatt Place Phoenix - North
    658 reviews
    .25 miles away
     
    Candlewood Suites Phoenix
    144 reviews
    .08 miles away
     
    Pointe Hilton Tapatio Cliffs Resort
    625 reviews
    2.92 miles away
     
    Nearby Restaurants
    Pappadeaux Seafood Kitchen
    797 reviews
    .05 miles away
    Texas Roadhouse
    134 reviews
    .70 miles away
    In-N-Out Burger
    44 reviews
    .48 miles away
    Olive Garden
    107 reviews
    .51 miles away
    Nearby Attractions
    Castles N' Coasters
    344 reviews
    1.16 miles away
    Brass Armadillo Antique Mall
    89 reviews
    .67 miles away
    Great Skate
    5 reviews
    2.28 miles away
    North Mountain/ Shaw Butte
    12 reviews
    3.14 miles away
    Ask a question
    Questions & Answers
    TonySchuler
    March 9, 2017|
    Answer
    Response from CLPHX3504 | Property representative |
    Hello Tony, we are currently under renovation. We are about half way done. We would love to have you as our guest. Thank you, Shelley M. Donaldson
    0
    Votes
    Abcam7008
    December 3, 2016|
    Answer
    Response from Matthew S | Property representative |
    Thank you for your question. We would be happy to have you again for Spring Training 2017! We are currently well under way renovating the hotel and hope to have everything completed around mid to late January.
    0
    Votes
    Room Tips
    "I'd recommend a second-floor room in either the north building or the south building."
    Read review
    "You could do much better somewhere other than this hotel, in bad need of a makeover"
    Read review
    "Truly, go to quality inn in Tempe for comperable price and a much nicer stay!"
    Read review
    "Stay else where"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing