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Hampton Inn Phoenix-Biltmore

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#13 of 175 Hotels in Phoenix
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Hampton Inn Phoenix-Biltmore
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590 Reviews from our TripAdvisor Community

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Showing 579: English reviews
Phoenix, Arizona
Reviewed August 10, 2016

Fantastic hotel. You wouldn't think there would be a hotel in this area surrounded by medical offices and shopping. The AC was ice cold which is how I like it especially since I happened to be there on the hottest day in Phoenix (113 degrees). The bed was great as have been all the beds at this hotel chain, sheets...

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Helpful?
Thank Julie G
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Julie G, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and accommodations pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Michael Comer General Manager

San Diego, United States
Reviewed August 10, 2016

My family booked two rooms there this weekend and loved it. They are in the perfect location next to two upscale shopping centers and easy to get around. My room was big and the bed was super comfortable. It was quiet even though the hotel was full. The comp breakfast was good too, saved us lots of $$$. The pool...

Review collected in partnership with Hampton
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Helpful?
Thank Natalina D
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Natalina D, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our modern rooms and abundant amenities. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Michael Comer General Manager

Reviewed August 10, 2016

Very friendly and helpful staff. Great clean hotel in good location with lots of food and shopping options nearby. Staff is the best and makes it very enjoyable. This would definitely be my hotel of choice in Phoenix.

Review collected in partnership with Hampton
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Helpful?
Thank Alexis M
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Alexis M, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Michael Comer General Manager

Oroa Valley, United States
Reviewed August 8, 2016

Great rooms and accommodations complimented by a great team of staff. So many restaurants and shopping options nearby. Easy access from major roadways. The fresh baked cookies available when I return from work are a nice treat!

Review collected in partnership with Hampton
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Helpful?
Thank Edward L
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Edward L, We’re pleased to hear our great rooms, friendly staff, and convenient location made for an enjoyable stay. Thank you for your attention to sharing your review and we look forward to seeing you again soon! Best, Michael Comer General Manager

Northern Arizona
Reviewed August 3, 2016

Very close to lots of shopping and great restaurants as well as my favorite hot yoga studio. Very close to the 51 freeway with access to the 101. Will be staying here again! Oh and the room was clean and comfortable. The pool was clean, refreshing without a strong chlorine smell.

Review collected in partnership with Hampton
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Helpful?
Thank 522cp856
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear 522cp856, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Michael Comer General Manager

Tucson, Arizona
Reviewed July 30, 2016

I have been staying here for all my business trips to this area and found my stay here to be consistent. The staff are friendly and efficient. The complimentary breakfast is exceptional and the facilities more than adequate.

Review collected in partnership with Hampton
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Helpful?
Thank Christina D
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Christina D, We’re pleased to hear our modern hotel, friendly staff, and convenient amenities have made for enjoyable stays. Reflections like yours allow us to monitor our guest experience. Thank you for choosing us and we look forward to seeing you again soon! Best, Michael Comer General Manager

Tucson, Arizona
Reviewed July 28, 2016 via mobile

My girls and I went to the Twenty One Pilot's concert at Talking Stick Arena and stayed at this Hampton. The hotel and her staff did not disappoint! It was clean, quiet, the room was nice and cold (and Phoenix is blazing hot even at midnight!), the beds were comfortable and smelled fresh, and breakfast was exactly what we needed...

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Thank G P
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear G P, I’m delighted to hear that your family enjoyed their stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again. Best, Michael Comer General Manager

Prescott, Arizona
Reviewed July 28, 2016

We needed a ride to go get something to eat and they provided a shuttle for us with a very friendly and helpful driver. In a great area with lots of good restaurants close by, and shopping. Breakfast was very good with lots to choose from.

Review collected in partnership with Hampton
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Helpful?
Thank 925kenniec
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear 925kenniec, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Michael Comer General Manager

Reviewed July 20, 2016 via mobile

My air conditioning went out in my condo on July 12, 2016. I went to the Clarendon hotel which was next to my home and booked a $900 reservation for 5 days. Never in my life have I been treated so rude along with my guests. They where very rude to my guest and was talking bad about them. I...

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Helpful?
Thank Jerome G
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Jerome G, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our service and I'm glad you felt at home. We appreciate your patronage and thank you for the recommendation. Best, Michael Comer General Manager

Prescott, United States
Reviewed July 16, 2016

Has a lot of business people staying there, so it was quiet and professional. Place was clean. Breakfast was pretty good for the free breakfast kind of place. Location for my business trip was perfect.

Review collected in partnership with Hampton
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Helpful?
Thank Howard K
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Howard K, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our great location and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Count on the Hampton Inn Phoenix-Biltmore hotel to offer a comfy, modern base minutes from the entertainment district at Biltmore Fashion Park. Located in the Biltmore Corridor of Phoenix, the hotel is within minutes of exciting shopping, dining and leisure options. A free shuttle service within a three-mile radius and an airport shuttle are available daily. Enjoy being in a hotel near historic Old Town Scottsdale, downtown Scottsdale and Scottsdale Fashion Square. The Phoenix Convention Center and Phoenix International Sky Harbor Airport are just a short drive away.Relax in a warm, inviting guest room with a range of thoughtful amenities. Appreciate the convenience of having amenities that include a microwave and mini-refrigerator. Stay connected with free high-speed internet access, use the handy lap desk, enjoy your favorite music on your room's alarm clock/iPod player and watch movies on the HDTV.Join us each morning for Hampton's free hot breakfast®. If you're in a hurry, simply grab a free Hampton On the Run® Breakfast Bag, available Monday through Friday, for a quick, healthy meal to go. If you're visiting for business, our friendly Hampton team members will be delighted to help plan your event in Phoenix in one of three meeting rooms suitable for 8-85 guests. Wind down after a busy day with a rejuvenating workout in the 24-hour fitness center or with a dip in the outdoor pool and whirlpool spa. ... more   less 

Additional Information about Hampton Inn Phoenix-Biltmore

Address: 2310 E Highland Ave, Phoenix, AZ 85016-5206 (Formerly Hotel Highland at Biltmore)
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $102 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Phoenix-Biltmore 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Highland At Biltmore Phoenix
Hotel Style:
#8 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Phoenix-Biltmore staff and other travelers.
9 questions
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Questions? Get answers from Hampton Inn Phoenix-Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Only a $10-15 Uber ride to the hotel from Sky Harbor Airport.”
korndogi, Dec 27, 2016 | Read review
“There is no view so you're on your own here”
murphy2, Nov 29, 2016 | Read review
“they have the finest bedding in any hotel, love sleeping at the Hampton”
422samys, Oct 13, 2016 | Read review
“was in room 209 facing the garage if that matters to anyone”
canyonratphoto, Sep 14, 2016 | Read review
“I would not pay for the high speed wi-fi. Seemed it was as fast as the free wi-fi. The back of the hotel was quiet. Really restful.”
303marciaj, Mar 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question