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Extended Stay America - Phoenix - Airport

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Extended Stay America - Phoenix - Airport
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107 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Victorville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The ladies at the front desk were amazing. The service was fast, very informative, professional. The room was very clean. Every time I come to Phoenix Extended Stay is my first choice because of the experience

Helpful?
Thank Shian B
00esa, General Manager at Extended Stay America - Phoenix - Airport, responded to this review

Thanks so much for the wonderful review, most especially the kind remarks about our staff. At the Extended Stay America - Phoenix - Airport, we strive to make sure all our guests have a great experience, and we're so glad you enjoyed our exceptional service and spotless accommodation. I will share your feedback with my entire team, particularly with the... More 

Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I'm not a big fan of this hotel chain. Typically, they're not the cleanest or the friendliest places. I really enjoyed the staff here, and the rooms (I stayed in a double then moved to a king) were surprisingly cleaner than most. With most hotels, there are always a few things they could improve. There were a few dryers out... More 

Helpful?
Thank Trisha L
00esa, General Manager at Extended Stay America - Phoenix - Airport, responded to this review

Thank you for choosing our hotel for your stay. We appreciate your wonderful comments about our staff, and we are delighted to hear that how their courteous service made a positive difference. Our staff works hard to exceed our guests' expectations and to make your stay as comfortable as possible, so it is nice to read your recognition. We appreciate... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My 3 week stay at this location was a splended stay and I would highly recommend this particular location to my family and friends. The staff was very curtious and well knowlegde of the surrounding areas and attractions. When we needed supplys for our stay, it was giving to us without any problem. The hotel doesn't have a pool but... More 

Helpful?
Thank kylenez22
00esa, General Manager at Extended Stay America - Phoenix - Airport, responded to this review

You put a smile on a lot of faces around here with your kind words about our team. Each department plays a part and they all work hard to ensure every guest has an amazing experience while they are away from home. It's nice to hear they made a positive difference. We appreciate you recommending us to your family and... More 

Phoenix, Arizona
1 review
1 of 5 stars Reviewed July 3, 2016

Do not Stay Here I travel extensively on business and almost always stay at Extended Stay America because of quality of rooms and service. However this particular location is dirty, provides zero weekly service and worse than that lies to customers when they ask for weekly service to be completed. Received no service on day 7 of stay. was promised... More 

Helpful?
Thank industriapower
00esa, General Manager at Extended Stay America - Phoenix - Airport, responded to this review

Thank you for sharing your review and the details surrounding your recent stay. I appreciate your loyalty to our brand and am so sorry we disappointed you with our services. I cannot apologize enough for the failure of housekeeping to provide the weekly cleaning of your suite and for my staff's failure to timely respond to your numerous requests for... More 

Travelers are raving about these Phoenix hotels

1 review
5 of 5 stars Reviewed June 30, 2016 via mobile

Even though they're remodeling right now the place is kept clean, the staff is really friendly, and Britney and Will always have a smile for you when you come in. The location is very close to Phoenix Sky Harbor airport and there are plenty of places to eat and things to do nearby Phoenix Zoo the Desert Botanical Gardens as... More 

Helpful?
Thank Keith C
00esa, General Manager at Extended Stay America - Phoenix - Airport, responded to this review

Thank you for choosing Extended Stay America Phoenix – Airport for your stay with family and for the amazing remarks provided. We are thrilled to read that our enviable location was the highlight of your visit. We love sharing wonderful remarks such as yours highlighting our Team's efforts and excellent service. They will be thrilled to hear their efforts are... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed June 27, 2016

Loved it needed the rest very peaceful no rude people or disturbances we would love to stay here again and would recommend this hotel to everyone that we know who is traveling threw Phoenix Arizona anytime.

Helpful?
Thank teresaquintana531
00esa, General Manager at Extended Stay America - Phoenix - Airport, responded to this review

It was fantastic to have you and your family as our guest at Extended Stay America- Phoenix - Airport, and we are delighted you were able to enjoy your visit. We are glad to read that we provided a peaceful stay, and you loved your accommodations, our helpful staff and clean facilities. We love taking care of our guests, and... More 

Tucson, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 26, 2016

At check-in, Will was very friendly and accommodating. I stayed at this hotel as part of a business trip. The first room I as given had a bad smell and the air conditioning was not working properly. I called the front desk and Will was very nice about assigning me another room, which was much better. The facility itself looked... More 

Helpful?
Thank scorpio76mars
00esa, General Manager at Extended Stay America - Phoenix - Airport, responded to this review

Thank you for taking the time to evaluate your recent business stay and for sharing your constructive feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, and I am sorry we were not aware... More 

1 review
5 of 5 stars Reviewed June 24, 2016 via mobile

Front desk was amazing and very helpful my entire stay. Very spacious and clean rooms with great rates as well. The bed was comfortable and the kitchen was clean and super convenient with a Wal-Mart nearby. Great stay overall!

Helpful?
Thank ChrisPz
00esa, General Manager at Extended Stay America - Phoenix - Airport, responded to this review

Thank you for choosing Extended Stay America - Phoenix - Airport for your accommodation needs while on business. I appreciate you highlighting the hospitality of our associates, especially the front desk team in your feedback. We are also glad that we were able to impress you with our accommodations with a kitchenette, comfy beds, immaculate facilities, convenient location and the... More 

2 reviews
5 of 5 stars Reviewed June 23, 2016 via mobile

Awesome stay the staff is very friendly. The rooms are clean and tidy. Ideal location for where we wanted to be. Easy access to quick and grab breakfast. I would highly recommend this to my family and friends. Sheryl

Helpful?
Thank Sherry C
00esa, General Manager at Extended Stay America - Phoenix - Airport, responded to this review

Thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Phoenix - Airport. It is great to read that you were impressed with our friendly associates, the great value we offer for the price and our convenient location which was perfect for your needs. We are also pleased you loved your... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed June 22, 2016

Whenever I plan a staycation Extended Stay america Phoenix airport is my pick the Front desk is always so helpful and work to make sure your stay is as comfortable as possible. Its so relaxing and peaceful the way it sits off from the rush of the city

Helpful?
Thank nataliecolbert33
00esa, General Manager at Extended Stay America - Phoenix - Airport, responded to this review

Welcome back, and we appreciate your loyalty. It's so nice to read your positive remarks of your recent stay at Extended Stay America - Phoenix - Airport. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your compliments have been shared with the team, especially with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Phoenix - Airport

Address: 3421 E Elwood St, Phoenix, AZ 85040-1625
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $63 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Phoenix - Airport 2*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stayamerica Phoenix-Airport Hotel Phoenix
Extended Stay America Phoenix
Phoenix Extended Stay
Extended Stay Phoenix
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