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Phoenix Airport Marriott

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Phoenix Airport Marriott
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343 Reviews from our TripAdvisor Community

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Showing 337: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

very special treatment,excellent food and safe for the individuals. Cooperative staff, specially at the front desk and at the restaurant. Full free shuttle provision at any time to the airport. Worth to stay here for business.

Helpful?
Thank Vaishali U
Detroit, Michigan
Level Contributor
135 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The exterior of this hotel looks good. The landscaping gives you the impression of high end hotel. However, the room decor is another story. It really looks dated and it is time to update the room in order to keep up the Marriott brand. We were at the 12 floor and got the mountain view. It was a pleasant surprise... More 

Helpful?
Thank 08180326
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you very much for choosing to stay with us and taking the time to provide your feedback. We are glad that you enjoyed the sense of arrival as well as the mountain views from your guestroom. I will share your comments regarding breakfast with the appropriate department heads. We look forward to welcoming you back on your next trip... More 

Kingston, Massachusetts, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Everything about this place is dated and tired. The decor is a lot of brass and wood; the carpeting feels dirty. My hotel room has beaten up furniture and reeks from the bleach used with the linens. The wifi is unusable for even basic web browsing; i am using my mobile hotspot to write this review. There is a tremendous... More 

Helpful?
Thank Matthew S
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

Mathew, We appreciate you selecting to stay with us and for providing your feedback. Our goal is to meet and exceed the expectations of all our guests and we have fallen short on your stay. Your comments will be shared with the appropriate department heads to ensure that the guest rooms experience and WiFi are addressed. We look forward to... More 

Michigan
Level Contributor
112 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Typical airport hotel. Clean, nice sized room. HUGE complaint...the shuttle to the airport. The driver was listening to a very inappropriate radio station! VERY racist. Very insulted. If I could have gotten out, I would have. I am sure I am not the only one that felt that way.

Helpful?
Thank J W
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

First thank you for choosing to stay with us and providing your feedback. We were sorry to learn of your shuttle experience. Please know your comments will be shared with the appropriate department head to ensure the shuttle experience is enjoyable for all our guests. We look forward to welcoming you back when you travels bring you to Phoenix. Warm... More 

Greenwich, Connecticut
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed August 24, 2016

A one night stay. Had to pay for wifi (which I didn't), breakfast, which I did. Room dated. Bed good. Try a lower priced chain, this hotel not worth the extra cost. Shuttle bus never showed up. Had t take a taxi ($20).

Helpful?
Thank busdevoffice
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

First thank you for choosing to stay with us. We pride ourselves on meeting and exceeding the expectations of each of our guests. For the convenience of our guests we do provide complimentary WiFi in the Lobby and Lounge area. I certainly apologize for your shuttle experience. I will address this with the appropriate department head to ensure this is... More 

Level Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 11, 2016

This Marriott is exceptional -- excellent accommodations, free shuttle to and from the airport, friendly staff, and reasonable rates. The concierge lounge on the twelfth floor was comfortable and well stocked. A++++++++++

Helpful?
Thank Kenneth H
Tampa, Florida
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed August 10, 2016

We arrived after driving from Holbrook by way of Sedona. Tired and rattled by Phoenix traffic, we were greeted warmly by staff and checked in quickly. Help with the bags was needed and the valet was friendly and helpful. We lost power in the hotel due to strong storm, but drinks and limited food options were available. Hall lights and... More 

Helpful?
Thank ktmccb
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 9, 2016

So we had a 5 hour layover waiting for a flight to the Caribbean and I used points to stay at the Marriott. The good news is that the shuttle runs 24 hours a day and will pick you up asap. The bad news is that going back to the airport limits you to on the hour and on the... More 

Helpful?
Thank Matt B
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 7, 2016 via mobile

Customer service was absolutely amazing from the second I walked in the door! I was immediately welcomed by staff and was checked in with smiles and a nice room!! The pool is big and clean! I would definitely recommend this hotel for a stay! Conveniently located right off the freeway and EASY to find!!

Helpful?
Thank quadcityfoxburn
jbhatti, General Manager at Phoenix Airport Marriott, responded to this review

Dear Valued Guest, We appreciate your wonderful comments and glad to hear that your stay was enjoyable. We value your input regarding the service you received from our associates and look forward to be at your service when your plans call for a visit to Phoenix area, Warm Regards More 

Greenville, South Carolina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

Right next to Sky Harbor Airport! Very closed to downtown and about a 15 min drive to Scottsdale. Places to print boarding passes as well and a bar and small dinner as well as much and breakfast. There is a hotel van that will take you to the Airport.

Helpful?
1 Thank FrankBowiePatterson
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you so much for choosing to stay with us and taking the time to provide your feedback. We pride ourselves on meeting and exceeding the expectations of each of our guests and are delighted we were able to show you the level of service we strive for. I look forward to sharing your feedback with the staff. We look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
Food & drink at the hotel
Red Rim Bistro
Red Rim Bistro
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Phoenix Airport Marriott

Address: 1101 N 44th St, Phoenix, AZ 85008-5704
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $160 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix Airport Marriott 3.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Marriott Phoenix Airport Hotel Phoenix
Phoenix Marriott
Hotel Style:
#16 Family Hotel in Phoenix
#69 Business Hotel in Phoenix
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