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Phoenix Airport Marriott

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Phoenix Airport Marriott
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359 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Reviewed 5 days ago NEWvia mobile

This place is nice and modern. Check in was clean and easy. Our room was nice, clean, and spacious. Bed was comfortable. The lobby was nice and modern. The bar was laid out nice and had a nice vibe. The staff was flexible. I had a meeting room arranged and decided to have drinks and snack brought in at a...

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Helpful?
Thank PH-Travel-Lovers
Westchester, NY
Reviewed 5 days ago NEWvia mobile

My 3 night stay at this hotel was very average in all respects. The rooms are a nice size, but in need of redecorating. The bathroom is plastic-- plastic tub, plastic counters, even plastic faucet handles. A little tile and granite would be a huge improvement. The gym has a lot of equipment but it's packed into a tiny room...

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Helpful?
Thank Amy F
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you for providing feedback on your recent stay with us. We certainly pride ourselves on meeting and exceeding the expectations of each of our guests. I am sorry we failed in our efforts on your visit. Please know that your comments will be shared with the appropriate department heads to ensure your next visit shows marked improvement. We look...

Poquoson, Virginia
Reviewed 2 weeks ago

Stayed for two nights for a business event. Our room was clean and well attended. The food that was provided by the hotel was excellent in comparison to most hotel food. There was always water in our meeting rooms, as well as pens and tablets for note taking.

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Helpful?
Thank Don T
Reviewed 3 weeks ago via mobile

I was at the Marriott airport for a conference and the stay was really good: excellent rooms, excellent food, great place for a conference. The only complaint: the temperature are too low, we were freezing during the conference!

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Helpful?
Thank Kia M
Tucson, Arizona
Reviewed 3 weeks ago

We had our car vandalized while parked overnight at your hotel on December 19, 2016. We have stayed at many Marriott hotels as a Marriott Silver Elite customer. However, I cannot recommend staying at the Phoenix Airport Marriott, due to our experience there. The front desk was not very helpful when we informed them of our experience. Either they are...

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Helpful?
Thank yapvisit
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

First of all thank you very much for choosing to stay with us. We appreciate your feedback. We take this very seriously and will review with the appropriate departments. Be assured, this is certainly not a common occurrence. We sincerely apologize for your experience. Our goal is to meet and exceed the expectations of each of our guests. We look...

San Francisco, California
Reviewed December 16, 2016

Great facility plus FANTASTIC staff who take care of you like a VIP. Front Desk personnel like Evelyn Welch, Rachel B. and others plus catering staff, airport shuttle drivers and cleaning people all did their job with smile, pride and joy.

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Helpful?
Thank farhadmansourian
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you so much for choosing to stay with us and taking the time to share your feedback. We are delighted that our staff was able to meet and exceed your expectations. I look forward to sharing your comments with the staff. We are looking forward to welcoming you back when your travels bring you through Phoenix. Warm regards, D...

London, United Kingdom
Reviewed December 9, 2016 via mobile

Stayed one night. Hotel was very clean and all the staff I encountered were very friendly and helpful. There were all the usual amenities but I did not have time to enjoy them. The shuttle to the airport was timely. I would certainly stay here again.

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Helpful?
Thank Robyn C
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

Thank you for choosing to stay with us on your recent trip through the Phoenix area. We were delighted to learn you found the hotel presented well and that you enjoyed your staff interaction. We look forward to welcoming you back should your travels bring you to the Phoenix area. All the best,

Hawaii
Reviewed November 16, 2016

I have never been to an airport hotel that wasn't riddled with tired travelers and cranky staff ... until last Thursday as I checked into the Phoenix Airport Marriott. The front desk staff could not have been more pleasant and friendly ... with a large group that had just checked out and a couple smaller ones that check in that...

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Thank KiheiSands
Bethlehem, Pennsylvania
Reviewed October 31, 2016 via mobile

We stayed here one night before an early flight. It was convenient since the shuttle runs 24 hours, and we had to be at the airport before 5am. All in all this was a nice hotel. Service was good, room was clean and comfortable, and restaurant was very good.

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Thank BrianE1972
California
Reviewed October 26, 2016 via mobile

This Marriott is very tired and needs updated to stay consistent to brand. Doesn't have a real bar just a corner in the lobby. Dinner in the Resturant was underwhelming to stay the least. Will not be back for a while.

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Helpful?
Thank ed2tahoe
David L, Director of Sales at Phoenix Airport Marriott, responded to this review

First of all thank you very much for choosing to stay with us. We appreciate you taking the time to provide your feedback. I will certainly share your comments with the appropriate departments. We sincerely apologize for not having met your expectations. Our goal is to meet and exceed the expectations of each of our guests and apologize we were...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Red Rim Bistro
Red Rim Bistro
Cuisines: American
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Phoenix Airport Marriott

Address: 1101 N 44th St, Phoenix, AZ 85008-5704
Location: United States > Arizona > Central Arizona > Phoenix
Price Range: $182 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix Airport Marriott 3.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Marriott Phoenix Airport Hotel Phoenix
Phoenix Marriott
Hotel Style:
#16 Family Hotel in Phoenix
#69 Business Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from Phoenix Airport Marriott staff and other travelers.
2 questions
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over a year ago

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Questions? Get answers from Phoenix Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I asked for a quiet room and they game me a GREAT quiet room.”
 of 5 bubbles farhadmansourian, Dec 16, 2016 | Read review
“Use Marriott and get to the Gold lever so you can enjoy more perks including an upgraded room.”
 of 5 bubbles KiheiSands, Nov 16, 2016 | Read review
“Choose front side or backside very good scenes”
  • Botanical Garden
 of 5 bubbles 571vaishaliu, Sep 28, 2016 | Read review
“Find a newer hotel property”
 of 5 bubbles MatthewS576, Sep 21, 2016 | Read review
“Side away from the freeway if possible - not hugely important.”
 of 5 bubbles erikkieser, Jul 17, 2016 | Read review
5 of 5
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