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Residence Inn Phoenix Airport

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#52 of 173 Hotels in Phoenix
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Residence Inn Phoenix Airport
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319 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Reviewed February 7, 2017 via mobile

Nice location. Great professional check in process with a nice young lady who exceeded expectations with smooth quick check in at 7 pm. Clean room. Nice free snacks and breakfast. Housekeeping please check shampoo and lotion in room. Showering and open a almost gone bottle of shampoo is not good. Then needing lotion and finding the same lost the 5...

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Helpful?
Thank Jason F
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you Jason F for staying with us! We would like to sincerely apologize for the amenities in your restroom not being replaced as we know how inconvenient this can be. I have shared your comments with our housekeeping team to ensure that this is a focus when servicing a room. We want to be sure to excel in all...

Columbus, Ohio
Reviewed February 7, 2017 via mobile

For a Marriott this was okay. Appetizers served only Monday through Wednesday not full week. Full buffet breakfast weekends and daily. Coffee weak. Rooms pretty nice. Not a lot around in walking distance unless you like Chinese. Other dining about a mile or 2 away. They tell you call uber or taxi. Free airport shuttle.

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Helpful?
Thank laurarushy
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

We would like to thank you laurarushy for giving us an opportunity to service you and for also taking the time to share your feedback. Though out MIX event goes Monday through Wednesday, we do hope you still enjoyed it as it is a pleasure hosting and getting a chance to speak with our guests. I am glad however, that...

Tempe
Reviewed January 21, 2017

We have stayed at this Marriott a couple times, and it consistently delivers more value than we are expect. It ranges from front desk staff who go out of their way to figure out why the lobby internet is not working, to a shuttle driver who takes us slightly out of the way, to a breakfast bar that has more...

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Helpful?
1Thank Holly V
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you so much Holly for staying with us! It is always great to hear that we not only delivered an excellent stay but that we exceeded it. This is our goal day in and day out and so glad you enjoyed it. We will celebrate this with our entire team for a great service experience given. We look forward...

Sacramento, California
Reviewed January 17, 2017

I only stayed here one night when I missed my connection but I would definitely return. It's a very clean and comfortable property. Jose, at check-in, was wonderful. The rooms have a huge work space, a very nice and updated kitchen and extremely comfortable bed. Also, the shuttle driver, Jeff, was awesome and very helpful. He picked us up at...

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Helpful?
1Thank lvsp0rtsnut
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for staying with us! We are glad we could provide you a comfortable stay with exceptional service and will definitely share these comments with Jose and Jeff. We know how much staff can make such a big difference and I am so happy they went above and beyond and provided memorable service. We thank you for taking the...

Seward, Alaska
Reviewed January 15, 2017 via mobile

Clean friendly efficient place to stay for the night great shuttle crew for airport service. Room had all the amenities needed. I like the suite we were in because of the couch and kitchen. Break had bland choices.

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Helpful?
Thank Dan W
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share your experience with us and we hope you enjoyed your time here in Phoenix. We are glad you found the drivers to be great as we know how important there role is to our hotel. I will be sure to share this feedback with them and celebrate there great success. We are...

Minneapolis, MN
Reviewed January 15, 2017

We stayed here specifically because they are close to airport. We arrived late in evening, and then stayed our last night there also for airport shuttle. The hotel is nice and typical of Residence Inn's. The staff were extremely friendly and helpful. The hotel offered breakfast, which was standard buffet fare. They did have brie and fruit on their buffet,...

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Helpful?
1Thank GandYMac
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you so much for staying with us here in Phoenix and for providing us details of your experience. We are glad we could accommodate before your flight out and to welcome you back as we know how convenient our location is for airport needs. The breakfast recently received a new menu and so glad you found some of the...

North Carolina
Reviewed January 13, 2017 via mobile

Room was clean, fitness center offered weights in addition to cardio equipment. Decent hot/cold breakfast, could've had more variety. Lobby has a well stocked pantry. Did not use pool, but it looked inviting.

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1Thank peaceluvrun
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for choosing to stay with us! We are so glad you were able to use some of the amenities we offer here and will make improvements in the areas mentioned. We want to be sure we excel in all aspects for our guests and hope we can welcome you back to ensure a exceptional experience. Thank you again...

Fredericton, Canada
Reviewed January 8, 2017 via mobile

Booked this hotel because we like to the chain and it was close to the airport. We arrived at around 11:00 and we were tired. Called for the hotel shuttle and it was there by the time we got to the pickup location. Unfortunately, when we arrived at the hotel the computers were down. We waited about 15 minutes and...

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Helpful?
1Thank Astrid1511
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for staying with us! Our guests feedback is crucial to the success of our hotel and want to thank you for taking the time to provide us some comments. I would like to apologize for the computers being down at the time of your arrival but glad we could get you taken care of. We know after a...

Fayetteville, Arkansas
Reviewed January 5, 2017

First, some good news: our room was clean, quiet, and comfortable, and at a good price, too. We would stay there again. I would have given four stars, except for the following issues: - when we landed at the PHX airport to request the hotel shuttle, we had to call three times before someone picked up the phone. Later, we...

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Helpful?
Thank MikeInArkansas2016
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for taking the time to share your feedback with us and giving us an opportunity to provide an exceptional stay. On behalf of the hotel, we would like to sincerely apologize for the shuttle service as we know how exhausting a day of travel can be and we never want to make our guests wait longer than necessary....

TORONTO
Reviewed January 2, 2017

Our flight got in late so we decided to book this hotel. The price was really great for the comfort and breakfast the next morning. It worked out great since we had to go exchange our rental car. The breakfast had enough choices. The location is easy to get on the highway.

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Helpful?
Thank venisonking
Stephanie R, Front Office Manager at Residence Inn Phoenix Airport, responded to this review

Thank you for your comments and for staying with us! We are glad we were able to accommodate you on your trip to Phoenix and that everything worked out great for your needs. We look forward to welcoming you back soon and wish you safe travels.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Residence Inn Phoenix Airport

Address: 801 N 44th St, Phoenix, AZ 85008-6569
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: $130 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Phoenix Airport 3*
Number of rooms: 200
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Also Known As:
Residence Inn Phoenix Airport Hotel Phoenix
Phoenix Residence Inn
Hotel Style:
#43 Romantic Hotel in Phoenix
#51 Business Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Phoenix Airport staff and other travelers.
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Questions? Get answers from Residence Inn Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Breakfast gets crowded in the early morning on weekends but after 8 am there are no crowds.”
 of 5 bubbles azavala7, 2 weeks ago | Read review
“On the side not close to the interstate”
 of 5 bubbles HockeyFamily18, Jan 21, 2017 | Read review
“We had a high (4th) floor room, away from any highways. With the A/C fan going to block any noise that might come up, it was nice and quiet.”
 of 5 bubbles MikeInArkansas2016, Jan 5, 2017 | Read review
“Beware of maintenance issues in room 430.”
 of 5 bubbles 457GregS, Dec 27, 2016 | Read review
“Make sure you reserve space on the airport shuttle prior to your stay to ensure space.”
 of 5 bubbles SteveT327, Dec 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question