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I really had high hopes for this hotel. I struggle to find ones in the Phoenix area with hot tubs. This one had it, so we tried this hotel. It was also very close to the OASIS Hospital where my wife was to have surgery....More
Thank Bryan B
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded 3 weeks ago
Dear Bryan B,
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.
Front Office Manager
Phoenix Airport Residence Inn
The Residence Inn in Phoenix near the airport is a nice hotel that is conveniently located, has an airport shuttle service, and is clean. The rooms are in separate buildings and not joined. This wouldn’t be a bad thing but it is difficult to get...More
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded 5 weeks ago
Thank you for taking the time to leave your feedback. It was a pleasure connecting with you via email. Thank you again for your feedback, we hope to see you again soon.
Spent the night in their two bedroom suite with my family, which were very adequate. Gave us early checkin which was nice. Breakfast was very satisfactory, with multiple options, great gravy with the biscuits and gravy.
Only downside, and not the hotels fault, was our...More
Thank Nick J
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded April 15, 2018
Dear Nick J,
Thank you so much for taking the time out to leave your feedback. We are so pleased to have hosted you and your family and hope to see you back on your next trip to Phoenix.
Friendly staff, decent breakfast. A tad bit weird building layout. Easily accessible and quick to airport. Rooms do not come with hair dryers (must be requested), there are no ice machines (also must be requested).
Thank Samantha S
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded April 4, 2018
Dear Samantha S,
Thank you so much for staying with us at the Residence Inn Phoenix Airport and sharing your feedback. We hope to see you back on your next trip into Phoenix.
The front desk staff was friendly and when asked recommended a wide variety of restaurants for dinner options. The layout of the hotel is a bit strange in that the rooms seem to be in a separate building than the lobby and gym. The room/suite...More
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded March 22, 2018
Thank you for taking the time to provide us with some feedback about your stay at the Phoenix Airport Residence Inn. I am thrilled to hear that you enjoyed your visit and found our hotel to be clean, comfortable and friendly. If your...More