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Hilton Phoenix Resort at the Peak

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7677 North 16th Street, Phoenix, AZ 85020
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Phoenix Resort at the Peak
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#85 of 186 hotels in Phoenix
Location
Cleanliness
Service
Value
Pointe Hilton Squaw Peak Resort has been welcoming generations of families, business travelers and corporate guests for more than 40 years. Pointe Hilton Squaw Peak Resort is comfortable and inviting with fun for all ages, including a four-acre water park, lazy river, miniature golf, kids camp, full-service spa and a variety of dining options. The resort's lush outdoor courtyards and flexible indoor/outdoor venues host memorable meetings and special events year round. Nestled at the base of the Phoenix Mountain Preserve in central Phoenix, the resort is a short distance to hiking trails, popular attractions and minutes from Phoenix Sky Harbor International Airport. The resort features all-suite accommodations with 224 newly remastered Agave Suites at North Pointe.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Mini golf
Water park
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Sun umbrellas
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Telephone
Wardrobe / closet
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
4371Reviews146Q+A100Room tips
Traveler rating
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Popular mentions
Jahan N wrote a review Jan 18
1 contribution
I stayed at the Hilton Peak in Phoenix, Az from the 13-17th of January. My husband and majority of my family are Hilton Diamond members so I have stayed at Hiltons all over the world 99% of the time we stay in a Hilton property. I have NEVER had so many things go wrong that I feel I need another vacation from the stress of this hotel. I did not book this reservation, as it was for a friends birthday, but I however did pay for it. I am EXTREAMLY disappointed and stressed. I had ants crawling on me at night IN MY BED! I had bites and irritation on my lower back. We had food in our room that we just ordered, came back after a quick shower to ants invading our dinner that we just spent over $150 for. We had water issues where we didn't have hot water, then the water didn't drain properly. The pullout sofa would not lay flat and was not functioning properly. Our refrigerator was not working in 2 of the rooms. I woke up at 4am so stressed out I requested for our rooms to be switched. I then found out that the 2nd room they moved us to was also infested and we had ants crawling on our tooth brushes and toiletries. I went to use the bathroom and there were ants in the tub and on the toilet seat. I requested for our rooms to be switched again because I refused to sleep with ants everywhere again and they switched us to another room ONLY TO BE WOKEN UP BY ENGINEERING saying that the unit below us was flooded because we took a shower the night before. We switched rooms 3 times in 4 days and would have had to switch again if it wasn't to us wanting to leave early on checkout. I have never felt so dismissed by the front desk staff. I tried to show the supervisor on nights the videos of the ants she was so unbothered. It honestly left me feeling that I no longer want to spend my money on the Hilton Brand. I felt that we were not taken care of the way we should have been.
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Date of stay: January 2022
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ASP wrote a review Apr 2021
5 contributions13 helpful votes
Hotel's Favorite
We LOVE this hotel. Yes - it needs a tiny facelift, BUT it is incredible for families. Especially at this price point. We stayed in a King bed suite, so we had the baby in a pack and play in our room with a balcony and then our 6 year old was in her own room with a pull out couch. I think the Casitas are closed but next time we come we will definitely try and get one of those. If you are a couple looking for a romantic time, and you don’t like kids everywhere, this probably isn’t the resort for you. I cannot say enough about the staff at this place. At the pool, the bartenders and cabana/check in staff are awesome. We have a 8 month old baby, and Greg made sure she was fully accommodated with a pack and play AT THE POOL Y’ALL, and Sam set it all up like a boss. The water slide is so perfect for kids - our 6 year old daughter was obsessed. DO NOT SLEEP on food. Best chicken wings I ever had. Look - this ain’t the Four Seasons, but if you have little kids (under 10) and you wanna have a great vacation somewhere with hot weather, fun pools, great food and lots of drinks - this is IT.
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Date of stay: April 2021Trip type: Traveled with family
5 Helpful votes
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DarlaJimmy wrote a review Jan 16
Evansville, Indiana36 contributions3 helpful votes
The staff was wonderful throughout the resort. Suite was spacious and clean. We ate at the Hole in a Wall Restaurant twice for breakfast and it was delicious and very friendly staff. Our grandchildren loved the pool and slide.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
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Workman1993 wrote a review Jan 8
2 contributions
In terms of a family oriented resort hotel, this is probably something for everyone in the family. Adults will find the fitness center and spa relaxing: (note the spa is closed for covid, but the fitness center is open). Kids will enjoy the lazy river waterpark and mini golf course. The whole family can find excitement in the tennis courts. Noting that during my stay both the lazy river and tennis courts were closed for remodel, but appear to be really inviting when open. Adults will find the staff to be a breath of fresh air, staff always have the best interest at heart, and may even find comedy in staff comments about the "cold" Arizona winters, especially if they are from the Northern states. I did have an issue with my toilet during my stay, but the maintenance staff were quick and professional with the repairs. Admittedly, parts of the hotel could use an update, but staff seem to be working continously on updates. Overall I found the experience at the hotel to be really enjoyable and recommend a stay here for anyone, especially parents traveling with children.
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Date of stay: January 2022Trip type: Traveled with family
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ChiBanker wrote a review Jan 3
Chicago, Illinois17 contributions4 helpful votes
Overall, we had a very enjoyable stay at this resort. Our 1BR was plenty of space for our family of 4 and the pool areas were great! Our balcony was essentially non-existent and definitely lacked some natural sunlight (as noted in other reviews). Yes, the rooms and the overall resort need some renovations. It's not terrible by any means, but our room and some of the common areas are looking a little tired and are certainly in need of a 'facelift'. Also, many of the standard activities/ammeniities (ie tennis courts, basketball court, etc.) were unavailable due to Covid and related staffing issues. These same issues contributed to the inconsistent experience at the Hole in the Wall restaurant. One night, the food and our waitress were excellent, the next night not so much. Once Hilton decides to reinvest some funds back into the resort, I could see this place rating a 4 - 4.5 star. Finally, one last comment about the Front Desk staff, who weren't very friendly or helpful at check-in. They seemed less than thrilled we were checking in and we had to learn all of the details about the resort from our Bellhop. Not a great first impression.
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Review collected in partnership with RCI
Date of stay: December 2021
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PRICE RANGE
$111 - $391 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pointe hilton squaw peak hotel phoenix, hilton hotel phoenix, pointe hilton squaw peak resort, hilton phoenix, squaw peak resort, phoenix hilton
FORMERLY KNOWN AS
Pointe Hilton Squaw Peak Resort
LOCATION
United StatesArizonaCentral ArizonaPhoenixCamelback East
NUMBER OF ROOMS
563
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Frequently Asked Questions about Hilton Phoenix Resort at the Peak
Which popular attractions are close to Hilton Phoenix Resort at the Peak?
Nearby attractions include Funkatronic Rex (0.6 miles).
What are some of the property amenities at Hilton Phoenix Resort at the Peak?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Phoenix Resort at the Peak?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Phoenix Resort at the Peak?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Phoenix Resort at the Peak?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Phoenix Resort at the Peak?
Conveniently located restaurants include Aunt Chiladas Squaw Peak, Tutti Santi Ristorante by Nina, and Babbo Italian Eatery.
Are there opportunities to exercise at Hilton Phoenix Resort at the Peak?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Hilton Phoenix Resort at the Peak?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Phoenix Resort at the Peak?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Phoenix Resort at the Peak offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Phoenix Resort at the Peak?
The staff speaks multiple languages, including English and Spanish.