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Royal Palms Resort and Spa

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#11 of 173 Hotels in Phoenix
Certificate of Excellence
GreenLeadersBronze level
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Royal Palms Resort and Spa
Royal Palms Resort and Spa
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1,448 Reviews from our TripAdvisor Community

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Showing 1,424: English reviews
PENNSYLVANIA
Reviewed December 15, 2013

We will be leaving tomorrow morning after a 7 nights stay. What a WONDERFUL resort in every possible way! From the friendly and helpful valet attendants to the front desk to concierge to the restaurant staff and cleaning staff you won't find better! The grounds are absolutely beautiful and so well landscaped with orange trees and grapefruit trees, palm trees,...

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Helpful?
Thank Julie B
Greg M, General Manager at Royal Palms Resort and Spa, responded to this review

I cannot thank you enough for the amazing words you have shared. It’s so great to know you enjoyed your room, the amazing grounds, and your dining experience at T. Cook’s. We hope you can be our guest at our landmark property once again in the near future.

Bismarck
Reviewed December 5, 2013

The first impression was this is a five star resort. It starts right from the time you are met at the lobby. The service is great, the rooms are very nice and there is free Wifi. I was attending a business meeting and the conference rooms were great. As a getaway this would be the place. Location is great and...

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1Thank Jerry J
Washington DC, District of Columbia
Reviewed December 4, 2013

From the time we set foot in the property until we left we were treated in true 5 star comfort. The rooms, the service, the food, the amenities were off the top! Room Although we did not have a great view the furniture and room amenities were excellent and of great quality. Loved the soaking tub and the whole bathroom...

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1Thank mmariodesilva
Greg M, General Manager at Royal Palms Resort and Spa, responded to this review

It was an absolute thrill to read your review! I will make sure to pass along your kind words to all of our staff throughout property because I know they take compliments like yours as seriously as I do. Thank so much for sharing this and I hope we are able to welcome you back again soon!

Los Angeles, California
Reviewed December 2, 2013

Free ubiquitous WiFi, fantastic breakfast, dozens of spots to sit and work surrounded by this hotel's beautiful grounds... This hotel is my new favorite business hotel and I only wish my work brought me to Phoenix more often. Try the 4S bread, relax in the jacuzzi after a long meeting, or enjoy a nice stroll through the grounds. Great hotel.

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1Thank ramblinrg
Boston, Massachusetts
Reviewed December 1, 2013

We stayed at the Royal Palms for 5 nights during Thanksgiving week and had a pleasurable escape. Our arrival was late in the evening; however, the hospitality was still roaring strong! Nolan at the front desk did an amazing job welcoming us to the resort and a bell man promptly showed us to our estate room. The grounds are well...

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3Thank TravelGuy1001
Toronto, Canada
Reviewed November 27, 2013

Great location, we had lots of rain, but didn't spoil our stay. Great staff, MixUp lounge is fun, and fabulous cocktails....Near to Old Scottsdale, and shopping! Staff were wonderful, friendly and helpful.

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1Thank Aliwalks
Greg M, General Manager at Royal Palms Resort and Spa, responded to this review

Thank you for taking the time and letting us know how much you enjoyed yourself at the Mix Up Bar! We hope you can return soon and hopefully without the rain!

LOmndon
Reviewed November 20, 2013

A superb hotel, close to the centre of Scottsdale. Quiet and lovely. Secluded courtyards and gardens. The rooms are clean with a large comfortable bed. The views from the terrace looking up to Camelback mountain are breath-taking. There is a no tipping policy which makes the stay less strenuous. The concierge staff of Mona and Loni are excellent. All of...

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3Thank Peter R
Greg M, General Manager at Royal Palms Resort and Spa, responded to this review

Dear Peter R— What a remarkable review to read! I can’t thank you enough for taking the time to share your experiences. It’s great to hear Mona and Lonni were able to exceed your expectations; I will make sure we pass your kind words along to them as I know they will love to hear them. Thank you once again...

Santa Cruz, California
Reviewed November 19, 2013

Stayed two nights for a wedding. There is a "service fee" that covers tipping, unless you wish to tip extra, which is nice, but it does not include the restaurant. The rooms were clean and very nice, although not huge. The grounds are beautiful and you'd never know you were right next to a busy street in Phoenix. But -...

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Thank Evelyn V
Greg M, General Manager at Royal Palms Resort and Spa, responded to this review

It is concerning to hear the issues you experienced during your recent stay with us, as this is not the level of service we expect from our staff. I want to assure you the issues regarding the hairdryer and the temperature of the reception room have been discussed with our team. I or the Guest Relations Manager, Jenna Goss, would...

Fort Lauderdale, Florida
Reviewed November 17, 2013

This resort is quite the experience from when you get in. The complimentary valet takes care of your car, bags and escorts you to the registration and ultimately, your room. Very clean, large, comfortable bed. Property is large with numerous little rooms/villas/abodes....no neighbors and we had a nice sitting area outside. It is like a mansion with gardens. There were...

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Thank Rich V
Chicago, Illinois
Reviewed November 14, 2013

Warning: You will probably get lost... haha. well we did. The hotel is just lovely. Very tropical, full of trees, a maze of hallways, and pools. Just beautiful! Loved the place. The pool could have been a bit larger but it was fine for a 2 day trip. It really felt like we were in Bora Bora or somewhere very...

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Helpful?
Thank jlsacco
Greg M, General Manager at Royal Palms Resort and Spa, responded to this review

We hope you enjoyed getting lost among our many gardens here at the Royal Palms! It a pleasure to know you enjoyed not only your stay but also a very special occasion with your friends and family. Thank you for sharing your kind words and we look forward to your return.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A Manor of Taste, Royal Palms provides an engaging and unforgettable journey for all senses. Built in 1929, this enchanting Spanish Mediterranean mansion offers 119 artfully appointed casitas, estate rooms and villas. On every stroll through winding cobblestone pathways guests will discover romantic nooks, crackling fireplaces and splashing courtyard fountains. Intimate and tranquil, Alvadora Spa indulges the senses with natural beauty and the finest spa amenities. T. Cook's crafted, thoughtful and bold approach to food, complemented with The Mix Up bar's inventive mixology, is yet another reason to make Royal Palms a must-see destination. ... more   less 

Additional Information about Royal Palms Resort and Spa

Address: 5200 East Camelback Road, Phoenix, AZ 85018-3020
Location: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: $206 - $846 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Palms Resort and Spa 5*
Number of rooms: 119
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Also Known As:
Royal Palms Hotel Phoenix
Royal Palms Resort
Hotel Style:
#2 Top resorts Hotel in Phoenix
#3 Romantic Hotel in Phoenix
#3 Business Hotel in Phoenix
#3 Spa Hotel in Phoenix
#5 Luxury Hotel in Phoenix
#8 Green Hotel in Phoenix
#12 Family Hotel in Phoenix
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Questions & Answers

Here's what travelers have asked, with answers from Royal Palms Resort and Spa staff and other travelers.
14 questions
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Questions? Get answers from Royal Palms Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Inspect the room first and stay away from the busy road”
 of 5 bubbles parcvue, yesterday | Read review
“Would ask for a room or suite on the western side of the resort.”
 of 5 bubbles T2910PQstevee, 6 days ago | Read review
“All of the rooms are wonderful!”
 of 5 bubbles sandra46641, 1 week ago | Read review
“If you are interested in pool area, pick a unit close by...some units are back in the garden area.”
 of 5 bubbles cherik2016, 1 week ago | Read review
“Get One that looks up at Camel Back mountain”
 of 5 bubbles charlesf653, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question