What a beautiful, charming resort. We stayed here 4 nights as my husband had work commitments in Phoenix. Check in was fast and easy. Our room was ready, even though we were slightly early for check in. Room was clean with a balcony with 2 chairs and a table out there. Bathroom had a large tub and separate shower. We asked for a fridge to be delivered to our room, and it was in our room within minutes. We ate breakfast every morning at the restaurant which was delicious. The true star, or should I say stars, if this resort is it’s employees. Every single employee we encountered was friendly and went out of their way to make sure we had what we requested or needed. We loved our morning breakfast servers! They are truly the best. We’ve stayed at resorts around the world, and this ranks up there with the best.

I want to start this out with a HUGE shoutout to Danielle Crovo, the Assistant Event Services Manager. She made sure our entire experience at the resort was perfect including upgrading our room and being my go-to for all details of my proposal. Royal Palms offers a private dining service called Via Cappello where you can book an intimate, personalized dining experience with your own menu. This was the perfect setting for a proposal. At my request they printed a quote I always say to my girlfriend on our menus and even played the exact music I requested for the big moment. Another shoutout to the restaurant manager Alanis for her flawless execution of the entire experience and timing everything superbly. My fiancé was on cloud 9 as we strolled back to our room and, thanks again to Danielle, she still had one more surprise waiting for her. We got back to our room to find rose petals, candles, and a bottle of champagne waiting for us. Again, I couldn’t have asked for a service to be better executed. Outside of our amazing evening, we had nothing but great service and relaxation. The grounds are immaculately kept and the old architecture and lush vegetation honestly made us feel like we were in an Indiana Jones movie. We took several strolls around the grounds just to check out all the fountains and little nooks. The entire ambiance of the resort is just intimate and romantic. The pool was kept very clean and the pool attendants made sure our drinks were never empty. Overall, I couldn’t have asked for a better stay. Danielle, Alanis, and team really knocked it out of the park for me and Royal Palms is my official choice for all future staycations going forward because of it. Thank you again to everyone that made our stay so great!

All around great stay even when the weather hit 110 degrees. Staff was extremely nice and professional. Check in was a breeze, even allowing us to check in quite early (around 12:30PM). Initial room was quite a far walk from the pool and was fairly dark, receptionist was extremely kind and showed us a few different rooms to better suit our stay. Not once did she make it seem like a burden or any sort of an inconvenience. The grounds are absolutely stunning and unlike any place I've stayed in Scottsdale. I only wish it wasn't such extreme heat, as I would have enjoyed exploring them a bit more. There are many places to stay in the area, but this is truly a gem. Would absolutely return.