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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#6 of 186 hotels in Phoenix
Location
4.7
Cleanliness
4.7
Service
4.7
Value
4.3
Travelers' Choice
GreenLeaders Bronze level
Royal Palms provides an engaging and unforgettable journey for all senses. Built in 1929, this enchanting Spanish Mediterranean mansion offers 119 artfully appointed casitas, estate rooms and villas. On every stroll through winding cobblestone pathways, guests will discover romantic nooks, crackling fireplaces and splashing courtyard fountains. Intimate and tranquil, Forbes four-star Alvadora Spa indulges the senses with natural beauty and the finest spa amenities. T. Cook's crafted, thoughtful and bold approach to food, complemented with The Mix Up bar's inventive mixology, is yet another reason to make Royal Palms a must-see destination.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Patio
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Happy hour
Outdoor dining area
Vending machine
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Dining area
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Historic Hotel
Languages Spoken
English, Spanish
Location
Contact
5200 East Camelback Road, Phoenix, AZ 85018-3020
Getting there
Rental CarsSee rental cars from $24/day
2560Reviews32Q+A100Room tips
Reviews
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Most Recent
Junior premium suite has no view. It costs 40,000 points of Hyatt or $700 per night. It's unacceptable. We will never go to that resort as explorist. Front staff didn't give me the information at check in.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
What a beautiful, charming resort. We stayed here 4 nights as my husband had work commitments in Phoenix. Check in was fast and easy. Our room was ready, even though we were slightly early for check in. Room was clean with a balcony with 2 chairs and a table out there. Bathroom had a large tub and separate shower. We asked for a fridge to be delivered to our room, and it was in our room within minutes. We ate breakfast every morning at the restaurant which was delicious. The true star, or should I say stars, if this resort is it’s employees. Every single employee we encountered was friendly and went out of their way to make sure we had what we requested or needed. We loved our morning breakfast servers! They are truly the best. We’ve stayed at resorts around the world, and this ranks up there with the best.…
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Royal Palms, Owner at Royal Palms Resort and Spa
Responded Nov 14, 2022
Hello Lisa964, Thank you very much for your thoughtful review and sharing about your recent visit. We are so happy to know you enjoyed your time on property, including the room, restaurants and interactions with our staff. We look forward to sharing this feedback with our teams, and of course look forward to having you back at the resort soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friends trip and we stayed at the Palms. Very low key in a beautiful setting. The lounge areas are beautiful with fireplaces/pits everywhere. The pool is open 24 hours which is convenient. Limited food T Cooks is the only restarant on premises. Hallway smell is musty but rooms are nice and large and comfortable bedding. The waiter needed some training to be more attentive at dinner. Not many people there but he took forever to get us ordered and food was very late.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Royal Palms, Owner at Royal Palms Resort and Spa
Responded 2 days ago
Hello marienjnj, Thank you very much for taking the time to share your feedback with us. We appreciate the insight and are glad to know you enjoyed your time on property overall. We look forward to having you back with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed the service and environment of The Royal Palms. It doesn't have that "convention center" atmosphere which is one of the reasons we chose this location for our meeting. Will definitely return.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Royal Palms, Owner at Royal Palms Resort and Spa
Responded 6 days ago
Hello lynnpatters0n, Thank you for sharing your review with us. We are glad to know you enjoyed your time on property and for your meeting. We look forward to hosting you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice break from chain hotels (though this former mansion in now part of Hyatt). Fun to explore, very good (though pricey) restaurant. Did a spa treatment, and free yoga on the weekend with Jennifer was a treat. Rented bikes and after crossing busy Camelback, nice ride and interesting houses. Many weddings at the hotel help the ambience and did not impact our sleep. Kudos to Jesse, a restaurant server who was great, and Jordan (at the spa) for tracking down a lost item. Also enjoyed nearby Loving Hut for mom-and-pop vegan food. Would happily return to Royal Palms.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Heated pool is also a nice touch, though did get crowded.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Royal Palms, Owner at Royal Palms Resort and Spa
Responded 6 days ago
Hello traveldad2018, Thank you very much for taking the time to share your feedback from your visit, along with including specific moments experienced. We are happy to know you enjoyed your time on property and with our staff. We look forward to having you back with us in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the best resort in Scottsdale, hands down. It is charming, and feels like staying at a friend’s villa in Mexico. It has sprawling grounds full of nooks to duck into and character galore. The service is excellent. Everyone, from the front desk staff to waters to pool attendants genuinely seem to care. It does NOT have glitz, glam or perfect rooms. It is not shiny. It is romantic and shabby-chic and feels even more real than it is. It is the only spot for a truly romantic getaway in paradise valley. I’ve stayed at the Phoenician and JW and this place easily beats both for couples. I hope they continue to invest in and love this property.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Royal Palms, Owner at Royal Palms Resort and Spa
Responded 1 week ago
Hello HeighestStandards, Thank you very much for sharing your insight and review with us. We are so happy to hear you enjoyed your time on property and taking in all the charm and romance the resort has to offer. We appreciate your feedback and look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful grounds, fountains and feel but overpriced. The pool is small but very relaxing. Food was good but very expensive. Great staff but rooms/bathrooms need an upgrade for the price. Beware of parking and resort fees.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Royal Palms, Owner at Royal Palms Resort and Spa
Responded 1 week ago
Hello B44NQmonicad, Thank you for taking the time to share your feedback from your stay. We are glad to know you enjoyed your time overall and will be sure to pass along the additional insight as well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property did an outstanding job on EVERY aspect of your stay. We had a suite that overlooked the Camelback mountain range. It was stunning to awake every morning to the site of the beauty of nature. There were fountains in the courtyard below our room. We could hear the sound of water constantly and it was so calming I never had to use my white noise travel machine. The resort is small quiet and charming but enough variety that you don't fill boxed in. Other guests were all very chill and the over all vibe had great relaxed energy. We did use the spa (very $$$) my husband had a massage that he enjoyed my facial was BASIC nothing special. The spa itself has wonderful relaxation areas. Valet staff stood out to us with friendliness and so willing to make suggestions on activities or dining. Limitless hiking mountain biking all in close proximity 30 min or so if you are outdoor enthusiasts. This resort and spa does come w $$$ tag but if you are looking for luxury (in a higher end budget range) in a small intimate atmosphere that boost historical architecture at the base of a beautiful mountain range you found your place. …
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Royal Palms, Owner at Royal Palms Resort and Spa
Responded 1 week ago
Hello Explore567937, Thank you so much for sharing details from your stay with us. We appreciate the insight and are so thrilled to hear you had a great time at the resort and enjoying the amenities. We will be sure to share the feedback with our teams as well and we look forward to having you back with us soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was beautiful. Service was great. Air conditioning could have been a bit colder. Interior of rooms could be a bit more updated but overall a very nice and relaxing place to stay. Service all around was incredible.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Royal Palms, Owner at Royal Palms Resort and Spa
Responded 1 week ago
Hello veronicabX8936JL, Thank you for taking the time to share your feedback with us. We are glad to know you enjoyed your time at the resort and look forward to having you back with us soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am so glad we decided on this place instead of a hotel. The grounds were beyond beautiful. I loved all of the little courtyards we had access to, fire places, and outdoor comfy chairs. It was peaceful and we felt pampered from the very beginning. Excellent customer service everywhere you turned, valet, front desk, poolside waiters and the spa. The restaurant had excellent food. I liked that you could text the front desk and they responded within minutes. What a great way to relax and get away.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Royal Palms, Owner at Royal Palms Resort and Spa
Responded 1 week ago
Hello msena142, Thank you for sharing your experience with us! We are so happy to hear you enjoyed your time on property. We look forward to welcoming you back again for another relaxing getaway!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$386 - $798 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal palms hotel phoenix, royal palms resort
LOCATION
United StatesArizonaCentral ArizonaPhoenix
NUMBER OF ROOMS
119
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Claim Your ListingROYAL PALMS RESORT AND SPA - Updated 2023 Prices & Reviews (Phoenix, AZ)
Frequently Asked Questions about Royal Palms Resort and Spa
Which popular attractions are close to Royal Palms Resort and Spa?
Nearby attractions include Arizona Party Bike (2.5 miles), Alcatraz Escape Games (4.9 miles), and Carnival of Illusion (3.4 miles).
What are some of the property amenities at Royal Palms Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Royal Palms Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Palms Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Royal Palms Resort and Spa?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Royal Palms Resort and Spa?
Conveniently located restaurants include Frost A Gelato Shoppe, Cafe Monarch, and Franco's Italian Caffe.
Are there opportunities to exercise at Royal Palms Resort and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Royal Palms Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Palms Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Palms Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Palms Resort and Spa?
The staff speaks multiple languages, including English and Spanish.