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    Embassy Suites by Hilton Phoenix Downtown North

    10 E Thomas Rd, Phoenix, AZ 85012-3114
    +1 855-605-0316
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    3/8/2018 3/9/2018
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    $359
    $334
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    Traveler (77)
    Room & Suite (26)
    Dining (1)
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    Overview
    • Excellent51%
    • Very good29%
    • Average14%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “light rail” (72 reviews)
    “front desk” (93 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    Mar 8Mar 9
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (773)
    There are newer reviews for Embassy Suites by Hilton Phoenix Downtown North
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    21 - 25 of 752 reviews

    Reviewed December 6, 2017

    I recently stayed at this property for a convention I attended in Phoenix. This hotel was undergoing a renovation and I wasn't informed of this when I checked in. I was informed on checking in Thursday morning that the hotel had no water until 2PM....More

    Thank Richard G
    Response from Sherry C, Manager On Duty at Embassy Suites by Hilton Phoenix Downtown NorthResponded December 7, 2017

    Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration...More

    Reviewed December 6, 2017

    They recently renovated the property and they did a great job. The rooms are large, clean and include two huge TV screens. Breakfast was good, as was the evening reception. There is a decent gym nearby that you're given access too, which is a lot...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Pappnc
    Response from Sherry C, Manager on Duty at Embassy Suites by Hilton Phoenix Downtown NorthResponded December 8, 2017

    Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant...More

    Reviewed December 5, 2017

    Avoid this property until renovations are completed, then it should be good. Room smelled of old cigarette smoke, construction noise, gym closed, pool closed, plastic barriers everywhere, staff were really helpful and did all they couldMore

    Review collected in partnership with Embassy Suites Hotels
    Thank Henry J
    Response from Sherry C, Manager On Duty at Embassy Suites by Hilton Phoenix Downtown NorthResponded December 8, 2017

    Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We are working diligently to complete our...More

    Reviewed November 26, 2017

    An older property but had a good open layout which was a pleasant surprise. I stay at Embassy's all the time for their consistent standards and service. We were there just for 1 night but during our stay no employee stood out as exceptional or...More

    2  Thank ashar g
    Reviewed November 17, 2017

    Be aware that this hotel is currently closed for renovation! I had the misfortune of reserving 3 nights through Hilton Honors, with a non-refundable prepaid rate. Apparently those prepaid reservations circumvented the fact that the property is closed. Hilton moved me to another hotel and...More

    1  Thank Peter_01039
    PreviousNext
    134567151
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Bar/Lounge
    Details
    • Price range
    • $176 - $398 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Family Hotel in Phoenix
    • #25 Business Hotel in Phoenix
    • #31 Romantic Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Accessible rooms
    • Number of rooms
    • 242
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hilton Hotels Direct, Booking.com, Travelocity, Hotels.com, Agoda, Hotwire, HotelQuickly, Cancelon and getaroom.com so you can book your Embassy Suites by Hilton Phoenix Downtown North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix >
    • Encanto
    • Also Known As
    • Hilton Suites Phoenix Hotel Phoenix ,
    • Hilton Phoenix ,
    • Hilton Hotel Phoenix ,
    • Phoenix Hilton
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    Traveler (77)
    Room & Suite (26)
    Dining (1)
    Nearby
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    Ask a question
    Questions & Answers
    435jaimec
    October 27, 2016|
    AnswerShow all 3 answers
    Response from JayAnderkinGM | Property representative |
    Hello, We are located in Mid-town Phoenix, 2 miles from what I will call City Center. What's great about our location is we're steps from the Phoenix Light Rail System giving you full access to both, downtown Phoenix and... More
    0
    Votes
    BBcanada123
    October 3, 2016|
    AnswerShow all 4 answers
    Response from Kathy M | Reviewed this property |
    No outdoor pool, but for the business traveler, other amenities more than make up for this.
    0
    Votes
    Room Tips
    "get a room on a higher floor to avoid traffic noise"
    Read review
    "The hotel is set up so that all the rooms are quiet"
    Read review
    "All rooms face the atrium and as there aren't other large buildings nearby, the view is the same in/for..."
    Read review
    "Can not comment as to the value as the hotel was included in our tour package"
    Read review
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