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Totally impressed with the reception desk personnel as when I made the original reservation and arriving they were bright and courteous.
Room was clean and well decorated with accent table and 2 chairs.
Thought the neighborhood is unsettling with unfortunates, la Quinta DOES have night...More
My family and I stayed for 1 nights on 3/30/2018 to 3/31/2018 for the D-backs Race against Cancer at Chase Field in Downtown Phoenix. The staff at the hotel they were so friendly and supportive. Friday night while checking in Cody gave my family and...More
The staff is very very compassionate and understanding. The managers have bent over backwards to make sure our stay was as comfortable as possible. Housekeeping is very helpful and understanding. I couldn't have asked for a better hotel. Five star hotels could take note from...More
I wish I could give a lower rating. This hotel was much worse than I expected for a bargain hotel. The room was not clean to my standards ( the linens on one bed didn’t appear fresh, the coffee maker was filthy, cleaning items were...More
Thank Diana P
Response from LQ0704GM, General Manager at La Quinta Inn Phoenix Thomas RoadResponded May 1, 2018
Dear Diana P,
Thank you kindly for your feedback. I am sorry to hear that your experience at my hotel was anything less than perfect. I have shared your comments with my team to help them understand the impact of their words and actions on...More
As many reviews have already stated, yes this hotel is in a shady location, but is also in a convenient location. It is right next to interstate I-17 & I-10, Starbucks, McDonalds, Dunkin Donuts and Arby’s. As a single woman traveling alone, I never felt...More