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Traveler (535)
Room & Suite (120)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#19 of 187 hotels in Phoenix
Location
4.7
Cleanliness
4.4
Service
4.4
Value
3.9
Travelers' Choice
GreenLeaders Silver level
Our downtown Phoenix hotel is located in the center of the city offering spacious guestrooms bringing you comfort and convenience. Our new restaurant, Barrel and Bushel is bar-forward restaurant with expansive patio serving American comfort-style menu, 11 Arizona brewed beers on tap and whiskey and bourbon collection to sip on. Stay and explore our southwest destination-our hotel is only steps away from Phoenix Convention Center, sports and entertainment venues, theater, museums, ASU downtown campus, and over 100 restaurants giving you easy access to the best Phoenix has to offer.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Wifi
Paid internet
Hot tub
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Special diet menus
Vending machine
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Sun deck
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand movies
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Hotel links
Special Price:Book Direct and Save!
3409Reviews23Q+A100Room tips
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Most Recent
sidnpak wrote a review Sep 2022
1 contribution
Megan and Brandahan awesome at Guest Services Check In. Room was Great, refrigerator could have been colder/ no way to adjust. Location was excellent since convention center was right across the street. Made for less traveling in the heat.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 3 days ago
Hello sidnpak, Thank you for your review. We're delighted to hear your stay was excellent. Megan and Brandahan will be so happy to hear they made such a positive impression! We hope to welcome you back again in the near future! Kind Regards, Keri
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ilovesedona wrote a review Apr 2021
Columbus, Ohio19 contributions5 helpful votes
Hotel's Favorite
The Hyatt Regency is a Phoenix favorite for my wife and I. We love the Compass restaurant and the lobby bar. It has great outside dining areas and hope to see them packed post COVID. The staff is always excellent and the adjacent parking garage is very convenient if you choose to self park. It also has a great grab and go and gift shop if you have any needs that did not get packed.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Bugdocsea wrote a review Sep 2022
Lopez Island, Washington50 contributions71 helpful votes
Nice hotel that has been recently updated and is very responsive to the business traveler in terms of room amenities, ease of grab and go food in the morning, etc. Nice view of desert valley from high floor rooms. Front desk staff absent / not responsive, parts of the hotel a bit worn, and parking still remains unclear to me and no one was around to explain it.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 4 days ago
Hello bugmdsea, Thank you so much for sharing your stay experience with us. We do apologize that there was not adequate staff around to assist you with your parking questions. We will check with management to make sure this situation does not happen again. We appreciate you for making us award of the situation . Tonia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jennovationsto wrote a review Sep 2022
1 contribution
I always stay in Hyatt's, but this hotel was well below the Hyatt standard. Everything from the customer service experience to the building and amenities were sub-par. Attention to detail was missed and the understanding of the overall guest experience was missed. Would not stay here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 4 days ago
Dear jennovationsto, Thank you for the feedback. We are sorry to hear you did not enjoy your stay. Our apologies if our staff provided anything but the best service. We appreciate the insight on our amenities. We are disappointed you would not stay with us again. Thank you for taking time to share your experience. We hope to have the chance to provide a better one. Kind regards, Tonya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chrismeyer985 wrote a review Sep 2022
Rocklin, California1 contribution
The hotel was clean and close to our conference. Staff were prompt, professional and courteous. The food options in the hotel were good as well. The in house restaurant was excellent. I would recommend the Hyatt Regency for sure.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 6 days ago
chrismeyer985, We are delighted that you consider recommending us! We are so happy to hear that the hotel was clean, staff was prompt and that our food options were good as well. Looking forward to your return visit. Tonia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Relax07015832068 wrote a review Sep 2022
Fort Worth, Texas2 contributions
Very nice room. Spacious and clean. The attendant desk was great even allowed me to change my room just because I wanted to be higher up. The air was good. I had to ask them to lower it and they did it remotely very quickly.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 6 days ago
Hello Relax07015832068, We love hearing all guest comments and feedback! We thank you for taking time to share your experience with us. Tonia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael H wrote a review Sep 2022
Elk River, Minnesota709 contributions41 helpful votes
+1
We had the best hotel experiences in recent memory at this Hyatt Regency. Our plane was early and we were arrived early at the hotel for a five night stay. As soon as we arrived Nykeira greeted us at the front desk with such a positive demeanor. I asked if we could check in early. Her response “no problem” and then she asked do you want a room with a sunset or sunrise view. Great! I asked if we could get a room on the highest floor? Again, no problem. She went on to tell us about all the hotel amenities and nearby restaurants. We felt so welcomed. The housekeeping staff and breakfast staff were very positive and hard working. This hotel is so nice and convenient across the street from the convention center. Room and bed so comfortable.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 6 days ago
Hello michaelparkguy, We are glad you had the best hotel experience staying with us. Thank you for recognizing our staff, it is wonderful she was accommodating and able to assist you and make you feel welcomed. We thank you for sharing your insights and feedback. We hope to welcome you again soon. Best, Anisa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathryn R wrote a review Sep 2022
2 contributions
There were major issues checking in. The maid was lovely. The building is cashless, which caused billing problems. The beds were the best part of the stay, seriously comfortable. The noise outside in the evening is really loud, but the windows block the noise efficiently inside. We unfortunately wasted a lot of time with billing and check in issues.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 1 week ago
Greetings Kathryn, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our cashless check-in didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. -Ebony
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Queenofcorn wrote a review Sep 2022
1 contribution
A great hotel when you get the convention rate! The staff were warm and welcoming- always friendly and willing to go above and beyond. The pool was clean and had enough shade to spend quality time there. The fitness room was well equipped, well stocked and cleaned regularly.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 1 week ago
Greetings Queenofcorn, What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. -Ebony
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen_Galle_86 wrote a review Sep 2022
1 contribution
Perfectly nice hotel and accommodations. Staff was generally friendly and helpful. Guest room design could be more functional. Pool was nice if a bit small. Nice having the little breakfast shop in the hotel, but a bit pricey.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 1 week ago
Hello Karen_Galle_86, Thank you for your review. We're happy to hear the staff was friendly and helpful and that you found the hotel to be as expected. We appreciate your feedback in regards to the pool size and room design and will take this under consideration. We're glad you enjoyed the breakfast shop. We hope to welcome you back in the future. Kind Regards, Keri
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$222 - $359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency phoenix hotel phoenix, phoenix hyatt regency, hyatt phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenixCentral City
NUMBER OF ROOMS
693
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Frequently Asked Questions about Hyatt Regency Phoenix
Which popular attractions are close to Hyatt Regency Phoenix?
Nearby attractions include Orpheum Theater (0.3 miles), Wells Fargo Museum (0.2 miles), and St. Mary's Basilica (0.1 miles).
What are some of the property amenities at Hyatt Regency Phoenix?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Phoenix?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Phoenix?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Phoenix?
Yes, a parking garage, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Hyatt Regency Phoenix?
Conveniently located restaurants include Breakfast Club, Blue Hound Kitchen & Cocktails, and Harumi Sushi & Sake.
Are there opportunities to exercise at Hyatt Regency Phoenix?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hyatt Regency Phoenix?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Phoenix offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Phoenix?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hyatt Regency Phoenix?
Many travelers enjoy visiting Orpheum Theater (0.3 miles), Rosson House Museum (0.3 miles), and Wesley Bolin Memorial Plaza (1.3 miles).