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Hyatt Regency Phoenix

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Traveler (378)
Room & Suite (142)
Dining (20)
Overview
  • Excellent43%
  • Very good32%
  • Average17%
  • Poor5%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hyatt Regency Phoenix
Hotel deals
Offers from Hyatt Regency Phoenix
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Rooms
Jul 30Jul 31
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,285)
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2,233 results
Traveler rating
902
735
397
130
69
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902
735
397
130
69
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All reviewsconvention centercompass restaurantrevolving restaurantnetworks barchase fieldeinstein bagelsbagel shopwithin walking distanceroom servicedirectly across the streetdowntown locationbaseball stadiumtop floorattending a conferenceparking garagebusiness tripbit dated
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1 - 5 of 2,233 reviews
Reviewed yesterday

The first room on the 21st floor reeked of stale cigarettes (old carpet/curtains?). We had asked for no connecting doors, but the second room offered, had them. Finally the third room on the 15th floor was large and quiet, but was drab and in sore...More

Review collected in partnership with Hyatt Hotels
Thank Ruthie A
Hotel's Favorite
Reviewed December 11, 2017

Beautiful and updated hotel in the heart of downtown Phoenix. Staff was friendly and our room was a unique layout and well appointed. Room service was punctual and the breakfast was delicious. Check in process was a breeze. I would stay here again next time...More

Review collected in partnership with Hyatt Hotels
1  Thank Robert W
Response from Amanda A, Executive Assistant at Hyatt Regency PhoenixResponded December 12, 2017

Thank you for posting your review of the hotel! Our staff absolutely love their jobs and you can tell from the minute you walk through our doors. We are looking forward to welcoming you back once again!

Reviewed 3 days ago

We were there for a tournament at the convention center and this hotel was very convenient. They were very busy which was surprising for the middle of July in Phoenix and a few things slipped through the cracks - one morning we got out of...More

Thank Cheri S
Reviewed 3 days ago

Pool liner was coming up, dirty, gross water. No food or beverage services in pool area. Networks grill terrible service, rude staff Manager was a jerk. Downtown felt unsafe. Carpets dinghy. Never again.

Review collected in partnership with Hyatt Hotels
Thank Maria C
Reviewed 4 days ago

There was no problem that the staff couldn't handle. Everyone was amazing. The place was gorgeous, they took care of our every need. The gift shop and market were very friendly and service was wonderful.

Review collected in partnership with Hyatt Hotels
Thank nanamel2005
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$109 - $261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Phoenix
#29 Business Hotel in Phoenix
#50 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
$109 - $261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Phoenix
#29 Business Hotel in Phoenix
#50 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (378)
Room & Suite (142)
Dining (20)
Pool & Beach (10)
Business Center & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
CentralIllinoisGuy
June 19, 2017|
AnswerShow all 4 answers
Response from Dschastny | Property representative |
Standard WiFi is good for up to five devices in a guest room w/basic internet access, reading emails and social media interacting. Premium is available for $4.95 per 24 hrs. It allows for a connection to stream and download... More
0
Votes
Carla T
June 12, 2017|
AnswerShow all 6 answers
Response from Dschastny | Property representative |
These are not in our standard guest rooms. They are in the ADA rooms that have a roll-in shower.
0
Votes
Eric H
June 11, 2017|
AnswerShow all 6 answers
Response from Dschastny | Property representative |
Parking is available at the Regency Parking Garage located adjacent to the hotel. The Regency Garage entrance is located just south of Hyatt Regency Phoenix on North 2nd Street; clearance of 6 feet, 3 inches. We offer... More
1
Vote
Room Tips
"ask for a city view"
Read review
"We stayed on 5th fl. so elevators were convenient, readily available. Did not care for high floor with..."
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"ask for the side of the hotel with a sunset view!"
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"Go for the city view on a higher floor"
Read review
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